NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 271:

  The quality professional reviews the following data:

  [Data not provided in the document]

  Which of the following is the next step?

  A. Develop a discharge planning program
  B. Create dashboard to monitor for trends
  C. Explore underlying causes
  D. Perform a literature review
  C. Explore underlying causes

• Question 272:

  A sentinel event is a situation that reaches the patient and results in either a death, severe or temporary harm, or:

  A. Decrease in quality of care
  B. More diagnostic testing
  C. Longer length of stay
  D. An intervention to sustain life
  D. An intervention to sustain life

• Question 273:

  The quality manager needs to identify a set of process measures to improve wound care outcomes. The first step should be to ________

  A. review prior three years on wound outcome best practices.
  B. perform literature search for clinical trials relating to wound care.
  C. conduct clinical record review of wound care sentinel events.
  D. search for evidence-based guidelines for wound care.
  D. search for evidence-based guidelines for wound care.

• Question 274:

  The benefits of performing a community health assessment include

  A. Increasing knowledge about public health within the community
  B. Targeting a neighborhood for a more manageable assessment
  C. Allocating resources to the top opportunities for improvement
  D. Improving core measure performance in the organization
  C. Allocating resources to the top opportunities for improvement

• Question 275:

  An organization is adopting Lean Six Sigma as their new performance improvement model. The best approach for providing training on the model is to

  A. display educational materials throughout workspaces.
  B. invite leadership to provide education at department meetings.
  C. require the completion of online training modules.
  D. include application exercises in the training sessions.
  D. include application exercises in the training sessions.

• Question 276:

  A group of clinical staff has identified a new opportunity for improvement. The group is ready to identify a sponsor, and a meeting has been scheduled with the Chief Medical Officer to discuss the possibility for them to serve as the sponsor. What sponsor task should be discussed during the meeting?

  A. Perform data analysis to identify gaps or opportunities
  B. Influence peers to adopt proposed changes
  C. Demonstrate the ideal process to the staff
  D. Allocate resources to support the team's work
  D. Allocate resources to support the team's work

• Question 277:

  The following chart represents readmission data for 2nd quarter. Given the results, which of the following would help the quality manager identify opportunities for improvement?

  A. Take no further action because the data is not definitive.
  B. Use a scattergram to look for an association between readmissions and unit.
  C. Further analyze 2 South and 3 North to determine possible causes.
  D. Meet with the Quality Council to share the results for 4 North and 4 South.
  C. Further analyze 2 South and 3 North to determine possible causes.

• Question 278:

  To maintain continuity, let's assume a question aligned with CPHQ domains. What is a key step in sustaining a performance improvement initiative?

  A. Conducting annual staff surveys
  B. Establishing ongoing monitoring systems
  C. Limiting team meetings to quarterly
  D. Assigning new project leaders periodically
  B. Establishing ongoing monitoring systems

• Question 279:

  Accountable care organizations (ACOs) utilize "hot spotting" as a population health tool to:

  A. Provide standardized education to chronically ill patients about diet and weight management.
  B. Design individualized healthcare follow-up services for privately insured patients.
  C. Identify and focus resources on high-cost, chronically ill patients.
  D. Increase communication with care providers in areas with high numbers of Medicaid patients.
  C. Identify and focus resources on high-cost, chronically ill patients.

• Question 280:

  A nurse inadvertently hung an IV medication on the wrong patient's IV pump, but discovered the error prior to initiating the infusion. Patient harm was averted, and the nurse disclosed the error to a healthcare quality professional. The quality professional should

  A. encourage the nurse to report the near-miss error through the adverse event reporting system.
  B. recommend that the nurse undergo additional medication safety training.
  C. perform no additional action since the error did not affect the patient, and the nurse disclosed the near-miss.
  D. report the nurse to the manager for not performing safety checks prior to medication administration.
  A. encourage the nurse to report the near-miss error through the adverse event reporting system.