NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 101:

  The tool used to graphically rank causes from most significant to least significant by using a vertical bar graph is known as a

  A. Gantt chart.
  B. Pareto chart.
  C. run chart.
  D. histogram.
  B. Pareto chart.

• Question 102:

  What tool displays performance outside of expected values to merit a deeper analysis?

  A. Bar chart
  B. Pareto chart
  C. Control chart
  D. Run chart
  C. Control chart

• Question 103:

  The most important determinant of quality improvement success is

  A. organizational culture.
  B. monetary resource allocation.
  C. the CQI model selected.
  D. the type of organization.
  A. organizational culture.

• Question 104:

  An external audit of medical records was just completed. In order for the results to be shared with leadership, which of the following must be done?

  A. Acquire authorization from external auditors to share
  B. Remove patient identifiers
  C. Classify sections with protected health information as confidential
  D. Obtain specific patient consent
  B. Remove patient identifiers

• Question 105:

  A quality improvement professional believes that their MRSA facility rates are high. What should the quality improvement professional do first?

  A. Contact the infection control practitioner to obtainbenchmark data.
  B. Report the concerns to senior management and the Quality Council.
  C. Form a quality improvement team.
  D. Repeat the data collection process to Justify the new rate.
  A. Contact the infection control practitioner to obtainbenchmark data.

• Question 106:

  A new urgent care clinic is setting up a quality management system. Which of the following is the bestchoice as a process measure to evaluate effective clinical care?

  A. percent of patients that rate care as "satisfactory" or "highly satisfactory"
  B. raw number of influenza vaccines given in the annual flu season
  C. percent of antibiotic prescriptions that meet evidence-based guidelines
  D. average wait time between check-in and seeing a provider
  C. percent of antibiotic prescriptions that meet evidence-based guidelines

• Question 107:

  A healthcare quality professional is conducting a study to determine how many patients contracted influenza despite receiving flu shots. This study is evaluating

  A. appropriateness.
  B. process.
  C. prevalence.
  D. efficacy.
  D. efficacy.

• Question 108:

  Which of the following is the key responsibility of a healthcare quality professional in all types of facilities and organizations?

  A. Coordinate internal support for quality improvement activities.
  B. Identify safety issues of the facility.
  C. Resolve the management problems of the organization.
  D. Correct clinical quality problems.
  A. Coordinate internal support for quality improvement activities.

• Question 109:

  A healthcare organization has two years of data on infection rates by month. Which of the following process tools would be best to use for analyzing this data?

  A. Fishbone diagram
  B. Pareto chart
  C. Run chart
  D. Histogram
  C. Run chart

• Question 110:

  Which of the following is the strongest intervention for preventing medication safety events?

  A. Adding colored warning labels to high-risk medications
  B. Educating providers on accurate medication reconciliation
  C. Limiting the number of medication warnings triggered in the electronic health record
  D. Creating a hard stop for allergy documentation prior to ordering medications
  D. Creating a hard stop for allergy documentation prior to ordering medications