NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 91:

  When planning a healthcare organization's performance improvement training, the curriculum is developed considering the needs of which groups?

  A. Senior leaders, middle managers, and frontline staff
  B. Insurance companies, Medicare, and Medicaid
  C. Licensure, certification, and accrediting agencies
  D. The governing body and external stakeholders
  A. Senior leaders, middle managers, and frontline staff

• Question 92:

  Data for an organization's annual Influenza vaccine administration yields the following results:

  

  What is the median for the organization's annual vaccine count?

  A. 10
  B. 55
  C. 63
  D. 79
  B. 55

• Question 93:

  Which of the following is required for the successful development of clinical pathways?

  A. Staff education
  B. Patient education materials
  C. Quality improvement tools
  D. Physician involvement
  D. Physician involvement

• Question 94:

  A multidisciplinary team has been convened to review delays in laboratory turnaround time between the medicine clinic and the laboratory. The team's first step in evaluating the issue is to

  A. create a flow chart to study the process.
  B. see If the surgery clinic Is also experiencing delays.
  C. conduct a failure mode and effects analysis.
  D. observe how the medical assistants prepare the specimens.
  A. create a flow chart to study the process.

• Question 95:

  The healthcare quality professional has been asked to participate in the organizations population health program related to cost and utilization. Based on this Information, what Is the next action the quality professional should take?

  A. Request Information on the cost per patient for those discharged to skilled nursing facilities.
  B. Request Information on total number of patients discharged to each location for both quarters.
  C. Analyze the appropriateness of discharges to Inpatient rehabilitation centers.
  D. Analyze the cost differences between patients discharged to home and skilled nursing facilities.
  B. Request Information on total number of patients discharged to each location for both quarters.

• Question 96:

  A team adopted a solution to a recentproblem of not having the correct supplies at the start of a procedure. A new workflow has been in place for two weeks. This morning, a physiciancomplained that the setup is still missing key supplies, despite the new workflow. Which phase of the Plan-Do-Study-Act (PDSA) model should the team revisit?

  A. Plan
  B. Do
  C. Study
  D. Act
  C. Study

• Question 97:

  Refer to the below medication administration audit:

  Patient

  Medication administered within 1 hour

  Was the correct dosage of medication administered?

  Were patient allergies confirmed prior to medication administration?

  Was medication administration documented in the patient's record?

  Did the patient experience an adverse medication reaction?

  A Yes Yes Yes Yes Yes

  B Yes Yes No Yes Yes

  C No Yes Yes Yes No

  D Yes Yes Yes No No

  Which patient's record should the quality professional investigate first?

  A. Patient D
  B. Patient B
  C. Patient C
  D. Patient A
  B. Patient B

• Question 98:

  Which of the following Is an algorithm that Is designed to classify patients according to their acuity?

  A. prevalence rate
  B. statistical analysis
  C. severity Indexing
  D. diagnosis-related groups
  C. severity Indexing

• Question 99:

  A quality professional is reviewing identified deficiencies from a regulatory survey. Which of the following deficiencies should the quality professional prioritize for review?

  A. A nurse was unable to recall a process related to a high-risk medication
  B. A per diem provider was found to have an expired certification
  C. A patient on suicide precautions was left alone in an emergency department room
  D. Improper hand hygiene practices were noted among several dietary staff members
  C. A patient on suicide precautions was left alone in an emergency department room

• Question 100:

  A pay-for-performance structure includes a payout based on achieving the NCQA Quality Compass?50th Percentile, plus an additional bonus for achieving the NCQA Quality Compass?75th Percentile. Individual performance on measures is

  as follows:

  NCQA Measure

  Physician A

  Physician B

  Nurse Practitioner C

  Physician Assistant D

  50th Percentile

  75th Percentile

  Diabetic Retinal Eye Exam

  75%

  80%

  60%

  63%

  65%

  70%

  Nephropathy

  53%

  43%

  50%

  48%

  50%

  52%

  HbA1c Testing

  76%

  80%

  52%

  70%

  72%

  76%

  Which provider will not earn pay-for-performance based on reaching either the NCQA Quality Compass?50th or 75th percentile?

  A. Physician A
  B. Physician B
  C. Nurse Practitioner C
  D. Physician Assistant D
  C. Nurse Practitioner C