Microsoft Microsoft 365 Certified: Teams Support Engineer Associate MS-740 Questions & Answers

• Question 41:

  A company configures external access for suppliers in the Microsoft Teams admin center.

  Users can chat only with external users from VendorA.

  You need to ensure that users can chat externally with users from VendorB.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Add the VendorB domain as a remote domain to the Connectors list.

  B. Modify the CNAME for SIP federation.

  C. Add the VendorB domain to the federation Allowed Domains list.

  D. Ask the VendorB tenant to add your domain to their Allowed Domains list.

  Correct Answer: CD

  Reference: https://docs.microsoft.com/en-us/microsoftteams/manage-external-access

• Question 42:

  You are administering a Microsoft Teams environment for a company.

  A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and QandA report for the live event.

  You need to retrieve the resources for the producer.

  Where should you look for the resources?

  A. Microsoft Stream

  B. OneDrive for Business

  C. Microsoft 365 admin center

  D. Teams admin center

  Correct Answer: C

• Question 43:

  UserA works at CompanyA and UserB works at CompanyB. CompanyA configures Microsoft Teams to use Islands mode. CompanyB configures Teams to use TeamsOnly mode. UserA sends a Teams message to UserB. UserB receives the message. The following notification displays:

  

  UserB selects the Continue your conversation here link. The following message displays in the new chat window:

  

  You need to provide a solution so that the two users can successfully communicate with each other. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  A. Ask UserA to use Skype for Business to chat with UserB.

  B. Ask UserA to change their coexistence mode to TeamsOnly.

  C. Add UserB domain to the allowed list.

  D. Ask UserB to sign out and sign in to Teams.

  E. Ask UserB to use Skype for Business to chat with UserA.

  Correct Answer: BE

  Reference: https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability

• Question 44:

  You manage the Microsoft Teams environment for a prepaway company.

  The company has federation configured only for the human resources (HR) department, and only with VendorA. User1, who is part of the HR department, cannot communicate with VendorA.

  You need to troubleshoot why User1 cannot communicate with VendorA.

  What should you do?

  A. Ensure that federated access is enabled in the external access policy for the user.

  B. Ensure the user is added as a guest in the VendorA tenant.

  C. Ensure that federated access is enabled in the external user communication policy for the user.

  D. Ensure the target domain for VendorA is listed in the Allowed Domains list.

  E. Ensure the tenant is enabled for federation.

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/skypeforbusiness/set-up-policies-in-your-organization/create-custom-external-access-policies

• Question 45:

  You are the administrator for an organization.

  A user named User1 can communicate with User2 from an external domain by using chat. User1 is not able to add User2 to a team.

  You need to ensure that User1 can add User2 to a team.

  What should you do?

  A. Enable external access.

  B. Confirm whether the domain is in the external access allowed list.

  C. Ask the administrator of the external domain to add your domain to their Allowed Domain list.

  D. Use the Microsoft Teams web app.

  E. Enable guest access.

  Correct Answer: E

  Reference: https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations#guest-access

• Question 46:

  A prepaway company has a Microsoft 365 subscription. The company implements a new security policy that has the following requirements:

  1.

  Guest users from specific domains must be allowed to collaborate by using Microsoft Teams.

  2.

  Guest users must be prevented from inviting other guests.

  You need to recommend a solution to meet the security policy requirements.

  What should you recommend?

  A. Run the following PowerShell cmdlets: New-AzureADPolicy | Set-AzureADPolicy

  B. From the Microsoft Teams admin center, modify external collaboration settings.

  C. From Azure Active Directory, modify external collaboration settings.

  D. From the Microsoft Teams admin center, modify the Communicate with Skype users option.

  Correct Answer: C

  Reference: https://www.thatlazyadmin.com/2019/07/09/how-to-prevent-microsoft-teams-guest-users-from-inviting-guests/

• Question 47:

  A company uses Microsoft Teams.

  Team owners are not able to add guests to teams.

  You need to resolve the issue.

  Which three services you should check? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Azure Active Directory

  B. Microsoft Teams admin center

  C. Microsoft Security admin center

  D. Microsoft 365 groups

  E. Microsoft Compliance admin center

  Correct Answer: ABD

  Reference: https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

• Question 48:

  A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.

  The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.

  You need to prepare the environment for the new deployment.

  Which three actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.

  B. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.

  C. Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.

  D. Uninstall the Teams app for every user profile.

  E. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.

  Correct Answer: CDE

  Reference: https://docs.microsoft.com/en-us/microsoftteams/msi-deployment

• Question 49:

  A prepaway company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.

  Users from the sales department report that the Files tab in one of the channels is not accessible.

  The following message displays:

  Item might not exist or is no longer available.

  You need to identify and resolve the issue. What should you do?

  A. Revert the renamed folder to the original channel folder name.

  B. Recover all the deleted items from the recycle bin of the corresponding Teams site.

  C. Create a separate document library with the same name as the channel.

  Correct Answer: A

  The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the channel and the folder.

• Question 50:

  You own a team that has three standard channels.

  The team has been deleted.

  You need to locate the files from all three channels.

  Where should you navigate to locate the files?

  A. The tenant's SharePoint home page recycle bin.

  B. The SharePoint site's first stage recycle bin.

  C. The SharePoint site document library.

  D. The SharePoint site's second stage recycle bin.

  Correct Answer: A