Microsoft MB2-700 Online Practice Questions and Exam Preparation

Microsoft MB2-700 Online Questions & Answers

• Question 71:

  Which status is NOT valid for a quote?

  A. Draft
  B. Lost
  C. Won
  D. Closed
  E. Active
  B. Lost

• Question 72:

  You are modifying a customer service Case record by using the full form.

  Which of following activity type can you add to the service Case record from within the form?

  A. Letter
  B. Phone call
  C. Service activity
  D. Custom activity type
  B. Phone call

• Question 73:

  A user plans to run a report.

  The user does NOT have the appropriate permissions to access all of the data the report requires.

  What will the user see when she runs the report?

  A. Summary and detailed information for only the data to which the user has permissions
  B. Summary information for all the data included in the report and detailed information for only the data to which the user has permissions
  C. Summary information only for all the data included in the report
  D. Summary and detailed information for all the data included in the report
  A. Summary and detailed information for only the data to which the user has permissions

• Question 74:

  You need to edit a Quote.

  Which quote status will allow you to make changes to the Quote?

  A. Open
  B. Active
  C. Revise
  D. Draft
  D. Draft

• Question 75:

  You have a sales goal for a salesperson that includes all of the salesperson's opportunities for the current fiscal year. You need to modify the sales goal to include opportunities only in a particular city for the upcoming six-month period. How should you modify the goal?

  A. Create a rollup query that filters the customer list based on the customer's city and the new timeframe. Associate this rollup query with the Goal record.
  B. Create a rollup query that filters the customer list based on the customer's city. Associate this rollup query with the Goal record. Change the time period for the Goal record.
  C. Update the Rollup field on the Goal record.
  D. Deactivate the existing Goal record and then create a new Goal record. Create a new goal metric with the filter for the customer's city and the new timeframe. Then, change the Goal Metric field on the Goal record to the new goal metric.
  E. Create a new goal metric with the filter for the customer's city and the new timeframe. Then, change the Goal Metric field on the Goal record to the new goal metric.
  B. Create a rollup query that filters the customer list based on the customer's city. Associate this rollup query with the Goal record. Change the time period for the Goal record.

• Question 76:

  You need to update the status of a service activity to show that it is ready for billing. Which status value should you use?

  A. Closed
  B. On Hold
  C. Cancelled
  D. Open
  A. Closed

• Question 77:

  Which field is required to create a new Opportunity record?

  A. Originating Lead
  B. Customer
  C. Topic
  D. Contact
  E. Account
  C. Topic

• Question 78:

  You are modifying a customer service Case record by using the full form.

  Which activity type can you add to the service Case record from within the form?

  A. Letter
  B. Service activity
  C. Custom activity type
  D. Phone call
  D. Phone call

• Question 79:

  Which action is possible directly from the All Contracts view?

  A. Delete an active contract by using the Delete button.
  B. Delete a canceled contract by using the Delete button.
  C. Set an on-hold contract to Active by using the Release Contract button.
  D. Set an on-hold contract to Active by using the Activate button.
  D. Set an on-hold contract to Active by using the Activate button.

• Question 80:

  Which condition must be true before you can close a case?

  A. The case must NOT be marked as high priority.
  B. All knowledge base articles that the case references must be active.
  C. All activities that are related to the case must be in a closed state.
  D. All activity parties for activities that are related to the case must be active customers.
  C. All activities that are related to the case must be in a closed state.