Microsoft MB2-700 Online Practice Questions and Exam Preparation

Microsoft MB2-700 Online Questions & Answers

• Question 61:

  Which entity is best described as an estimate or proposal that is presented to a customer?

  A. Quote
  B. Opportunity
  C. Invoice
  D. Order
  A. Quote

• Question 62:

  You are creating a discount list.

  Which two types of discounts can you create?(Choose TWO)

  A. Unit
  B. Base
  C. Formula
  D. Amount
  E. Percentage
  D. Amount
  E. Percentage

• Question 63:

  A user reports that he cannot delete a Knowledge Base article template.

  You need to ensure that the user can delete the template.

  What should you do?

  A. Delete all articles associated with the article template.
  B. Unpublish the article template.
  C. Ensure that the user has the Delete Article permission enabled.
  D. Deactivate the article template.
  A. Delete all articles associated with the article template.

• Question 64:

  Which definition is used to describe how users or equipment are combined to perform a service?

  A. selection rule
  B. resource
  C. scheduling
  D. weekly schedule
  C. scheduling

• Question 65:

  A user creates a Lead and converts it to an Opportunity. The user provides several Quotes to the customer. The Opportunity is won. The user now creates an Order from the Quote by using the Create Order process.

  On the Create Order dialog box, which action is the user able to perform?

  A. Fulfill the order.
  B. Specify a ship-to address.
  C. Close the originating Opportunity.
  D. Add additional write-in Products.
  C. Close the originating Opportunity.

• Question 66:

  Which entity can you associate with sales literature?

  A. Quotes
  B. Competitors
  C. Goals
  D. Accounts
  B. Competitors

• Question 67:

  Which two sales entity records can you create by using a Quick Create form? (Choose TWO)

  A. Leads
  B. Opportunities
  C. Quotes
  D. Invoices
  E. Orders
  A. Leads
  B. Opportunities

• Question 68:

  You have a Contract that has a status value of Active.

  One of the contract lines references an incorrect product.

  You need to correct the contract line.

  What should you do?

  A. Open the contract line and replace the value in the Product field with the correct product.
  B. Delete the contract line. Add a new contract line that has the correct product.
  C. On the active contract, add a new contract line that has the correct product. Cancel the contract line that has the incorrect product referenced.
  D. Copy the active contract, In the newly created draft contract, update the Product field for the affected contract line. Activate the new contract and then cancel the invoiced contract.
  C. On the active contract, add a new contract line that has the correct product. Cancel the contract line that has the incorrect product referenced.

• Question 69:

  You have a sales goal for a salesperson that includes all of the salesperson is opportunities for the current fiscal year. You need to modify the sales goal to include opportunities only in a particular city for the upcoming sixmonth period. How should you modify the goal?

  A. Create a rollup query that filters the customer list based on the customer is city and the new timeframe. Associate this rollup query with the Goal record.
  B. Create a rollup query that filters the customer list based on the customer is city. Associate this rollup query with the Goal record. Change the time period for the Goal record.
  C. Update the Rollup field on the Goal record.
  D. Deactivate the existing Goal record and then create a new Goal record. Create a new goal metric with the filter for the customer's city and the new timeframe. Then, change the Goal Metric field on the Goal record to the new goal metric.
  E. Create a new goal metric with the filter for the customer's city and the new timeframe. Then, change the Goal Metric field on the Goal record to the new goal metric.
  B. Create a rollup query that filters the customer list based on the customer is city. Associate this rollup query with the Goal record. Change the time period for the Goal record.

• Question 70:

  Which benefit does service scheduling NOT provide?

  A. A predictable workload for employees
  B. Reliable time estimates for customers
  C. A designated service manager
  D. Firm appointments
  C. A designated service manager