Microsoft MB2-700 Online Practice Questions and Exam Preparation

Microsoft MB2-700 Online Questions & Answers

• Question 1:

  An active Quote references an incorrect product.

  You need to ensure that the Quote references the correct product.

  What should you do?

  A. In the Quote record, update the price list to reference a price list that contains the correct product.
  B. In the Quote Product record, update the product reference.
  C. In the Quote record, change the Revision ID field and then save the Quote under a different name. In the new Quote record, update the product reference.
  D. In the Quote record, use the Revise feature and then update the product reference.
  D. In the Quote record, use the Revise feature and then update the product reference.

• Question 2:

  Which characteristic of a contract template governs how many cases a customer is allowed to have against a contract?

  A. allotment type
  B. contract allotment
  C. billing frequency
  D. calendar
  A. allotment type

• Question 3:

  For which two entities does Microsoft Dynamics CRM create a default queue when the entity is created? (Choose TWO)

  A. Opportunities
  B. Activities
  C. Cases
  D. Users
  E. Teams
  D. Users
  E. Teams

• Question 4:

  A company has resellers who purchase routine support cases at no cost.

  A reseller plans to purchase additional support cases at a cost.

  What should you create?

  A. An incident-based template
  B. A time-based template
  C. A contract template
  D. A contract allotment
  A. An incident-based template

• Question 5:

  Which list shows a correct contract life cycle?

  A. 1. Draft 2. Active 3. Invoiced 4. On Hold 5. Expired
  B. 1. Draft 2. Invoiced 3. Active 4. On Hold 5. Active 6. Expired
  C. 1. Draft 2. Invoiced 3. Active 4. On Hold 5. Canceled
  D. 1. Invoiced 2. Draft 3. Active 4. On Hold 5. Active 6. Canceled
  B. 1. Draft 2. Invoiced 3. Active 4. On Hold 5. Active 6. Expired

• Question 6:

  A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is displayed when the user clicks the down arrow on the Cases button?

  A. A list of recently viewed cases
  B. The most recently viewed case record
  C. The Quick Create form for cases
  D. the New Case form
  A. A list of recently viewed cases

• Question 7:

  Which two security roles have permissions to create a new system dashboard? (Choose TWO)

  A. Scheduler
  B. System Administrator
  C. System Customizer
  D. Sales Manager
  E. Marketing Professional
  B. System Administrator
  C. System Customizer

• Question 8:

  You add a new product to the catalog.

  Which attribute of the new product record is marked as read-only?

  A. Default Unit
  B. Currency
  C. Unit Group
  D. List Price
  C. Unit Group

• Question 9:

  You are creating a new equipment record in Microsoft Dynamics CRM. Which field is required?

  A. Description
  B. Time Zone
  C. Primary Email
  D. Site
  B. Time Zone

• Question 10:

  You are adding resources to a service.

  Which three resource types can you add?(Choose Three)

  A. Sites
  B. Equipment
  C. Resource Groups
  D. Teams and Users
  E. Kits
  B. Equipment
  C. Resource Groups
  D. Teams and Users