Microsoft Microsoft Certifications MB-340 Questions & Answers

• Question 161:

  A sales director wants to create a consistent revenue stream by targeting customers to sign up for continuity programs.

  You need to configure continuity programs.

  Which three actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Create template sales orders for the customers.

  B. Configure order fulfillment.

  C. Create a continuity program.

  D. Create a parent product for the continuity program.

  E. Configure Commerce shared parameters.

  Correct Answer: CDE

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-continuity-program

• Question 162:

  A company uses Dynamics 365 to manage retail stores.

  You create the following workers. Both workers use Cloud POS and Modern POS applications:

  

  You add both users to one POS permission group.

  You need to configure the system to meet the requirements.

  Which three actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Create one device for CPOS and one device for MPOS. Assign one register to each device

  B. Associate an existing identity with the Store Associate worker and run the Staff and Registers job

  C. Override the POS permissions group and grant permission to manage devices

  D. Associate an existing identity for the Retail IT regression tester worker and run the Staff and Registers job

  E. For both devices, select a package name for Register package

  Correct Answer: ACD

• Question 163:

  A company uses Dynamics 365 Commerce.

  A security audit report notes the following compliance issues:

  Point of sale (POS) user passwords are not updated regularly

  The access rights of users who no longer work with POS have not been revoked

  You need to resolve the compliance issues.

  In which two areas should you update the configuration? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Commerce shared parameters

  B. User records

  C. Commerce parameters

  D. Worker records

  Correct Answer: AD

• Question 164:

  A company uses the advanced cash management feature of Dynamics 365 Commerce.

  An issue with a register in one of the company's stores is preventing the manager from closing the current shift. As a result, new sales cannot be processed on that register.

  The issue will be investigated at a later time to allow sales to take place. All postings must be processed in Dynamics 365 while the investigation takes place.

  You identify that a safe drop has not been reconciled.

  You need to ensure that the store is able to process sales using this register as quickly as possible.

  What should you do?

  A. Log in as an employee with manager privileges and close the shift

  B. Reverse the safe drop with a minus value and close the shift

  C. Use the Suspend Shift operation and review the shift later

  D. Mark the safe drop as reconciled using the Manage Shifts screen. Close the shift

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/shift-drawer-management

• Question 165:

  A company uses Dynamics 365 Commerce for their store point of sale (POS) operations.

  The system is configured with a 10 percent coupon for a single product.

  Customers can request the shelf label price if it is less expensive than the system price.

  Customers must receive the best price for a product.

  You need to configure the system to meet the requirement.

  What should you do?

  A. Set the Key in price field to the Must key in lower/equal price field.

  B. Enable the Apply discounts to price overrides field.

  C. Enable the Manual line discounts compound on top of system discounts field.

  D. Enable the Apply discounts to key in price products field.

  E. Enable the Allow price adjustments to increase product price field.

  Correct Answer: D

• Question 166:

  A company uses Dynamics 365 Commerce to process sales through its retail store channels.

  You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.

  What should you configure?

  A. catalog price groups

  B. customer line discount price group

  C. customer total discount price group

  D. loyalty price groups

  Correct Answer: D

• Question 167:

  A company uses Dynamics 365 Commerce. The company creates customer orders in its stores for home delivery.

  Customers who return products to the stores often want to exchange their product for a different product. The company wants the stores to process these exchanges as a single transaction.

  You need to configure the system.

  What should you do?

  A. Enable the Use realtime service for eCommerce order creation parameter

  B. Enable the Process return orders as sales orders parameter

  C. Enable the Create customer order in async mode parameter

  D. Disable the Prohibit mixing sales and returns in one receipt parameter

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/orderexchanges

• Question 168:

  A company uses Dynamics 365 Commerce. The company implements Modern POS for store operations.

  The company requires a near real-time view of the inventory for the stores. The view must reflect sales throughout the day.

  You need to ensure that on-hand quantities for products in the stores are up to date.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Retrieve transactions from stores

  B. Post store statements

  C. Run the Transaction Consistency Checker tool

  D. Calculate store statements

  E. Post inventory

  Correct Answer: BD

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/calculated-inventory-retail-channels

• Question 169:

  A company is adding a new store.

  You need to configure mandatory profiles for the store.

  Which three profiles should you configure? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Rating

  B. Functionality

  C. Visual

  D. Fulfillment

  E. Hardware

  Correct Answer: BCE

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/channels-prerequisites

• Question 170:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

  others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  A company plans to set up a multi-tier loyalty program.

  Customers must advance from one loyalty tier to another based on the number of purchases that are made.

  You configure all processing batch jobs. You need to complete the configuration.

  Solution: Create a loyalty program that has defined program tiers and tier rules.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program