Microsoft Microsoft Certifications MB-340 Questions & Answers

• Question 11:

  HOTSPOT

  You need to configure pricing.

  Which features should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Trade agreement Create a new trade agreement Create and post a new trade agreement journal

  1.

  Go to Navigation pane > Modules > Sales and marketing > Prices and discounts > Trade agreement journals.

  2.

  Etc.

  Box 2: Category price rules Note: Products are categorized by the groups: All products

  *

  General supplies ** Pens ** Paper ** Other

  *

  Etc.

  The category price rules feature in Commerce gives you an easy way to create new trade agreements for all the products in a category. This feature also lets you automatically find existing trade agreements for the products in the category and expire them.

  When you select the option to expire existing trade agreements, the system creates a new trade agreement journal for the products in the category that have an active trade agreement.

  Reference: https://docs.microsoft.com/en-us/dynamics365/supply-chain/sales-marketing/tasks/create-new-trade-agreement https://docs.microsoft.com/en-us/dynamics365/commerce/price-management

• Question 12:

  HOTSPOT

  You need to configure distributed order management (DOM) to meet the company's requirements for the minimum inventory rule.

  How should you configure the system? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Explanation:

  Box 1: Yes Hard constraint A rule can be defined as either a hard constraint or not a hard constraint. Every DOM run goes through two iterations. In the first iteration, every rule is treated as a hard constraint rule, regardless of the setting of this field. In other words, every rule is applied. The only exception is the Location priority rule. In the second iteration, the rules that weren't defined as hard constraint rules are removed, and the order or order lines that weren't assigned to locations when all the rules were applied are assigned to locations.

  Box 2: 1

  Minimum inventory rule This rule type lets organizations "ring fence" a specific quantity of a product for purposes other than order fulfillment. For example, organizations might not want DOM to consider all the inventory that is available in a store for order fulfillment. Instead, they might want to reserve some inventory for walk-in customers. When this rule type is used, you can define the minimum inventory to keep for a category of products, an individual product, or a product variant per location or group of locations. You can also define minimum inventory by using a supplementary category hierarchy. If a product falls into multiple categories, a supplemental category is given highest importance for all rules where you can use categories.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/dom

• Question 13:

  HOTSPOT

  You need to configure the customer reward scheme.

  What should you configure? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Threshold discount assigned to loyalty price group

  Gold customers must automatically receive a 5 percent discount for all purchases over $150.

  Threshold discount, also called an amount-based discount. A threshold discount is a discount that is given to customers when the total for a transaction reaches one or more specified amounts. For example, you could create a discount that

  gives a 10 percent discount for purchases over 100.00 and a flat 25.00 discount for totals over 200.00.

  Note:

  1.

  Click Retail > Common > Pricing and discounts > Threshold discounts.

  2.

  Click New to create a new threshold discount.

  3.

  Enter a Discount identification (ID) number and a Name for the discount. If number sequences are set up, Microsoft Dynamics AX enters the ID automatically.

  4.

  On the General FastTab, in the Status field, select Enabled or Disabled to enable or disable the discount.

  5.

  Click Price groups, and then select one or more price groups that the discount applies to.

  Note: If a channel, catalog, affiliation, or loyalty program is associated with the price group that you select, the discount applies to that channel, catalog, affiliation, or loyalty program.

  6.

  Etc.

  Box 2: Purchase product by amount

  Silver: Award customer one point for each $2 spent.

  Box 3: Loyalty points discount

  Customers must receive $1 off any clothing item when they redeem 100 points

  Note: Loyalty program

  Fabrikam. Inc. plans to implement a loyalty program that includes the following tiers:

  You must configure the loyalty program to meet the following requirements:

  Customers must receive $1 off any clothing item when they redeem 100 points.

  Customers must collect 500 points within one year to progress to the next tier.

  The marketing team must be able to award points to customers on an ad hoc basis to reward customers for interacting with the brand on social media platforms. The marketing team must be able to monitor brand interactions and must award the ad-hoc points manually.

  Reference: https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-a-threshold-discount

• Question 14:

  HOTSPOT

  You need to complete the configuration for digital gift cards.

  Which configuration options should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Must key in new price

  Customers must be allowed to specify the value of the gift card up to a maximum of $500.

  If customers must be able to specify a custom amount for a gift card in addition to predefined amounts, first set up a variant that allows for a custom amount. The Size attribute supports custom amount variants. Next, open the product from the

  Released products in category page, and then, on the Commerce FastTab, set the Key in price field to Must key in new price, as shown in the following example illustration. This setting ensures that customers can enter a price when they

  browse the product on a PDP.

  Box 2: Electronic

  The E-GIFT mode of delivery must be used for digital gift card sales.

  The mode of delivery for a digital gift card must be set to Electronic.

  Box 3: Issue gift card

  To ensure that customers receive an email after a gift card is invoiced, create a new email notification type on the Email notification profiles page, and set the Email notification type field to Issue gift card.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/digital-gift-cards

• Question 15:

  DRAG DROP

  A company plans to use Dynamics 365 Commerce distributed order management (DOM).

  You need to configure order fulfillment profile rules.

  Which rule types should you use? To answer, drag the appropriate rule types to the correct actions. Each rule type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

• Question 16:

  DRAG DROP

  A company wants to offer additional discounts to students when they shop at the company store.

  You need to complete the configuration.

  Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

• Question 17:

  HOTSPOT

  You need to configure the system to add the required information to the e-commerce website.

  Which inventory status values should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Inventory levels

  The e-commerce website must display the following information based on the inventory available for a product:

  Inventory settings

  In Commerce, inventory settings are defined at Site Settings > Extensions > Inventory Management in site builder. There are six inventory settings, one of which is obsolete (deprecated):

  *

  Inventory level based on This setting defines how inventory levels are calculated. The available values are Total Available, Physical Available, and Out of stock threshold. In Commerce, inventory threshold and ranges can be defined for each product and category. The inventory APIs return product inventory information for both the Total Available property and the Physical Available property. The retailer decides whether the Total Available or Physical Available value should be used to determine the inventory count and the corresponding ranges for in-stock and out-of-stock statuses.

  *

  Enable stock check in app

  *

  Inventory settings for product list pages

  *

  Inventory ranges

  *

  Out of stock threshold

  Box 2: Inventory buffer

  Certain categories of products sell extremely quickly on the e-commerce site. You must minimize over-selling of products by preventing the last few units of these categories from being sold.

  The inventory buffer is a user-defined value that subtracts the additional quantity of an item from the original quantity to calculate the estimated quantity. This estimated quantity gives retailers a safe buffer so that they don't oversell a product by selling more than its actual on-hand inventory. You can configure the inventory buffer at either the product category level or the individual product level. If no inventory buffer is specified, the default value of 0 (zero) is used.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/inventory-settings https://docs.microsoft.com/en-us/dynamics365/commerce/inventory-buffers-levels

• Question 18:

  DRAG DROP

  A company is evaluating the e-commerce capabilities of Dynamics 365 Commerce.

  You need to identify the appropriate e-commerce solution for each of the company's requirements.

  Which e-commerce solution should you recommend? To answer, drag the appropriate e-commerce solutions to the correct requirements. Each e-commerce solution may be used once, more than once, or not at all. You may need to drag the

  split bar between panes or scroll to view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Box 1: Business to consumer The identity record automatic linking feature to enable authenticated users to be automatically linked to an existing customer account record. This feature is used in business-to-business (B2B) and business-to-consumer (B2C) site flows to allow approved customers to sign up to an Azure Active Directory (Azure AD) B2C tenant and be linked to their created customer record. The identity record automatic linking feature can also be used in B2C site flows to automatically link users who sign up to an Azure AD tenant to their customer account record created earlier in Commerce through point of sale (POS), call center, or Commerce headquarters.

  Commerce works with identity provider services such as Azure AD B2C to store a user's authentication credentials such as username and password. The user's identity provider record is referenced by a linking table in Commerce to associate the authenticated user to a customer account in Commerce.

  Box 2: Business to business

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/identity-record-linking

• Question 19:

  DRAG DROP

  A company uses Dynamics 365 Commerce.

  You need to view the most recent e-commerce sales orders.

  Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Step 1: Run the channel transactions Distribution job.

  Step 2: Run the Synchronize orders job.

  Orders can be synchronized either by manually running the "Synchronize orders"-job or by creating a recurring batch job.

  Step 3: View the orders by using a Store transaction inquiry.

  For e-commerce channel orders, headquarters has information about the inventory transactions only after the transactions are sent to headquarters through the P-job and the order synchronization process is completed.

  Note: Posting of online sales and payments

  E commerce review recent sales order "store transactions" job

  This procedure walks through configuring and running a recurrent batch job to create sales orders and payments for online store transactions.

  Posting online sales and payments is a two-stage process.

  *

  Pulling the online commerce transaction data in HQ. (Step 1)

  *

  Synchronizing orders to create sales orders in HQ. (Step 2)

  Pulling the online transaction data can be done either by manually running the P-job or by creating a recurrent batch job.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/tasks/posting-online-sales-payments

• Question 20:

  DRAG DROP

  A company uses Dynamics 365 Commerce.

  There has been an increase in fraudulent sales orders over the past two months. When sales orders appear suspicious, they must be put on hold for analysis.

  You need to configure the system to identify suspicious sales order information.

  How should you configure the system? To answer, drag the appropriate components to the correct scenarios. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to

  view content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  Correct Answer:

  

  Explanation:

  Box 1: Static fraud data

  Static fraud data uses a specific value, such as a phone number that has been put on a list of blocked numbers or an email address that has been flagged because it's known to have been used for previous fraudulent transactions.

  Box 2: Fraud rule

  Fraud rules consist of user-defined variables and the conditions that are defined for those variables.

  To create rules, go to Retail and Commerce > Channel setup > Call center setup > Fraud > Rules. Fraud rules let a company configure a more complex rule set that can include AND or OR statements to evaluate multiple conditions. For

  example, a user wants all orders for customers who belong to a specific customer group and who ordered a specific product to be put on hold for fraud review. In this case, conditions to validate the customer and products are defined on the

  Rules page, and an AND condition is used. An order is then put on hold only if both conditions are true, and if the score value that is assigned to this rule, plus the score value of any other rules that the order matches, causes the order's total

  fraud score to exceed the Minimum score value that is defined on the Call center parameters page.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-fraud-alerts