Microsoft Microsoft Certifications MB-340 Questions & Answers

• Question 141:

  A company implements Dynamics 365 Commerce to manage stores.

  A store worker receives an error that is related to the volume of inbound purchase lines in Modern POS.

  You need to use an inbound inventory operation to process the purchase order.

  Which two options should you configure? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Retail Document Operation Processing batch

  B. Retail Document Operation Monitor batch

  C. Validate store transactions

  D. Post inventory

  E. Process Item Counting

  Correct Answer: AB

  Create and schedule two batch jobs for the document processing and monitoring tasks

  The batch jobs that you create will be used to process documents that fail or time out. They will also be used when the number of active inventory documents that are being processed from POS exceeds a system-configured value.

  1.

  Go to System administration > Inquiries > Batch jobs.

  2.

  On the Batch job page, create two batch jobs:

  Configure one job to run the RetailDocumentOperationMonitorBatch class.

  Configure the other job to run the RetailDocumentOperationProcessingBatch class.

  3.

  Schedule the new batch jobs to run on a recurring basis. For example, set the schedule so that the jobs are run every five minutes. Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/pos-inbound-inventory-operation

• Question 142:

  A company uses Dynamics 365 Commerce for cash-and-carry transactions. The company operates in RegionA and RegionB.

  The company offers multiple overlapping discounts across all stores. You must always offer the lowest discount in the RegionB stores. The existing price group has a priority of 10.

  You need to configure a new discount rule.

  What should you do?

  A. Create a new price group with a priority of 5. Assign the price group to RegionA stores and the lowest value discount.

  B. Create a new price group with a priority of 5. Assign the price group to RegionB stores and the lowest value discount.

  C. Create a new price group with a priority of 20. Assign the price group to RegionB stores and the lowest value discount.

  D. Create a new price group with a priority of 20. Assign the price group to RegionA stores and the lowest value discount.

  Correct Answer: C

  A larger pricing priority number is evaluated before a lower pricing priority number. Additionally, if a price or discount is found at any priority number, all prices or discounts that have lower priority numbers are ignored. Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/price-management

• Question 143:

  A company uses Dynamics 365 Commerce to process sales through its retail store channels.

  You need to offer alternative prices to a group of valued customers for a selection of products. If the system identifies that multiple prices are valid for the valued customers, the customers must be charged the lowest price.

  What should you configure?

  A. catalog price groups

  B. channel price groups

  C. customer total discount price group

  D. loyalty price groups

  Correct Answer: D

  Price groups are used to create and manage prices and discounts for products. Set up the price groups that include the discounts that apply to your loyalty programs. Price groups are assigned to loyalty programs and loyalty program tiers.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program

• Question 144:

  A company plans to set up a multi-tier loyalty program.

  Customers must advance from one loyalty tier to another based on the number of purchases that are made.

  You configure all processing batch jobs. You need to complete the configuration.

  Solution: Configure a loyalty scheme that has defined redemption rules.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program

• Question 145:

  A company uses Dynamics 365 Commerce. The company provides special discounts for customers who are employees of partner companies.

  Cashiers apply discounts to selling prices for items one-by-one based on the product category of the item.

  You need to ensure that the POS will automatically apply the discount.

  Which feature should you implement?

  A. Loyalty cards

  B. Affiliation

  C. Customer groups

  D. Trade agreements

  E. Assortments

  Correct Answer: B

  A discount must have at least one price group. A discount that doesn't have a price group will never be applied to a transaction.

  Price groups are at the heart of price and discount management in Commerce. Price groups are used to assign prices and discounts to Commerce entities (that is, channels, catalogs, affiliations, and loyalty programs).

  If you want to apply customer-specific prices, we recommend that you not set price groups directly on the customer. Instead, you should use affiliations.

  Note: Affiliations

  The general definition of an affiliation is a link to or association with a group. In Commerce, affiliations are groups of customers. Affiliations are a much more flexible tool for customer pricing and discounts than the core Microsoft Dynamics 365

  concept of customer groups and discount groups. First, an affiliation can be used for both prices and discounts, whereas non-retail pricing has a different group for each type of discount and price. Next, a customer can belong to multiple

  affiliations but can belong to only one non-retail pricing group of each type. Finally, although affiliations can be set up so that they are linked to a customer, they don't have to be. An ad-hoc affiliation can be used for anonymous customers at

  the POS. A typical example of an anonymous affiliation discount is a senior or student discount, where a customer can receive a discount just by showing a group membership card.

  Although affiliations are most often associated with discounts, you can also use them to set differential pricing.

  Incorrect:

  Not A: You can set up your loyalty program so that they include the following options.

  Set up multiple types of rewards that you offer in your loyalty programs, and track participation in your loyalty programs.

  Set up loyalty programs that represent the different reward incentives that you offer. You can include loyalty program tiers to offer greater incentives and rewards to customers who shop more frequently or spend more money in your stores.

  Etc.

  Not C: Customer Groups are used for categorizing your customers (generally for financial reasons). There are a few defaults that can be set on the customer group which would flow to each customer that was created within the group. These

  defaults are:

  Terms of Payment

  Time between invoice due date and actual payment (for forecasting cash flow)

  Write-off reason

  Sales tax group

  Not E: Dynamics 365 Commerce provides assortments that let you manage product availability across channels. Assortments determine which products are available at specific stores and during a specific period.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/price-management

• Question 146:

  You are implementing Dynamics 365 Commerce for a company.

  Orders must be dispatched from stores and the company's distribution center. To minimize delivery costs, individual orders must be fulfilled from no more than three locations.

  You need to configure the distributed order management (DOM) functionality.

  Which rule should you configure?

  A. Minimum inventory

  B. Fulfillment Location priority

  C. Maximum orders

  D. Partial orders

  Correct Answer: D

  Partial orders rule – In Retail version 10.0.5, the Fulfill order from one location only parameter was changed to Maximum fulfilling locations. The old parameter enabled users to configure whether orders can be fulfilled from only one location or from as many locations as possible. The new parameter enables users to specify whether the fulfillment can be from a definite set of locations (up to five) or from as many locations as possible. For all options except fulfillment from one location, DOM will split the line, because the processing of order occurs by line. This rule works only with Production Solver.

  Incorrect:

  *

  Minimum inventory rule – This rule type lets organizations "ring fence" a specific quantity of a product for purposes other than order fulfillment. For example, organizations might not want DOM to consider all the inventory that is available in a store for order fulfillment. Instead, they might want to reserve some inventory for walk-in customers. When this rule type is used, you can define the minimum inventory to keep for a category of products, an individual product, or a product variant per location or group of locations. You can also define minimum inventory by using a supplementary category hierarchy. If a product falls into multiple categories, a supplemental category is given highest importance for all rules where you can use categories.

  *

  Fulfillment location priority rule – This rule type lets organizations define a hierarchy of locations to establish the priority that the DOM engine considers when it tries to identify fulfillment locations for specific products. The valid range of priorities is 1 through 10, where 1 is the highest priority and 10 is the lowest priority. Locations that have higher priority are considered before locations that have lower priority. If the rule is defined as a hard constraint rule, orders are brokered only to locations that priorities are defined for. DOM gives preference to shipping orders completely from one location. Therefore, if a whole order and its lines aren't available from a location that has a priority of 1, DOM will try to fulfill it from a location that has a priority of 2.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/dom

• Question 147:

  A company uses Dynamics 365 Commerce.

  The company wants to increase the selling price for specific items.

  You need to update the item price.

  What are three possible ways to achieve this goal? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Sales agreements

  B. Category price rules

  C. Affiliation pricing

  D. Base price

  E. Sales price trade agreement

  Correct Answer: BDE

  D: The easiest place to set the price for a product is directly on the product. The value that you set directly on a product is often referred to as the base price for the product. You set the base price in the Price field on the Sell tab of the

  Released product details page.

  E: Sales price trade agreement

  By using the trade agreement journal, you can create sales price trade agreements for each product. In Microsoft Dynamics 365, there are three customer scopes for sales price trade agreements: Table, Group, and All. The customer scope

  determines the customers that a given sales price trade agreement applies to.

  A Table sales price trade agreement is for a single customer that is set directly on the trade agreement. This scenario isn't a typical business-to-consumer (B2C) scenario. However, if it occurs, the pricing engine uses Table trade agreements

  when it determines price.

  B: Category price rules

  The prices can be increased or decreased by using the Price rule and Price basis fields of the category price rules.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/price-management#setting-prices

• Question 148:

  A company uses Dynamics 365 Commerce to manage stores and e-commerce channels.

  Sales orders created in the e-commerce channels do not appear in Dynamics 365 Commerce Headquarters.

  You need to retrieve all missing transactions.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. the Channel transactions data distribution job

  B. the Full data sync for sales orders data distribution job

  C. the Customers and Sales orders data distribution jobs

  D. the Validate store transactions job

  E. the Post Inventory process

  F. the Synchronize orders process

  Correct Answer: DF

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/valid-checker https://docs.microsoft.com/en-us/dynamics365/commerce/tasks/posting-online-sales-payments

• Question 149:

  You are implementing Dynamics 365 Commerce. You need to configure automatic charges.

  Which three elements can you configure on the Commerce channel? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Customer group

  B. Customer charge group

  C. Sales tax override groups

  D. Delivery charge group

  E. Item charge group

  Correct Answer: ABD

  Customer Charge Codes

  The first step to automatically applying charges to an order is to setup a Charge code. These codes are used to track different types of Charges and determine how each one will post. Later these Charges will be used along with Customer,

  Item and/or Delivery Charge groups to be systematically added to orders based on pre-defined criteria.

  Reference: https://ellipsesolutions.com/automatic-charges-dynamics-365-finance-operations/

• Question 150:

  Company A uses Dynamics 365 Commerce. The company deploys a business-to-business (B2B) e-commerce website.

  Company B has a business partner account with Company A.

  Company B hires a purchasing manager. The purchasing manager must be able to place orders on the B2B e-commerce website on behalf of Company B.

  You need to ensure the purchasing manager can place orders as required.

  What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Advise the purchasing manager to register for a new account using the B2B e-commerce site.

  B. Advise the administrator user of Company B to add a new user by using the self-service pages of the e-commerce site.

  C. Create a new customer account. Navigate to the customer hierarchy for Company B and assign the new customer account.

  D. Create a new customer account. Set the invoice account value to Company B's customer account number.

  Correct Answer: BC

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/b2b/manage-b2b-users