Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Exam Preparation

Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Questions & Answers

• Question 141:

  Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits. Which steps should thesalesforce Administrator complete to setup a patient visit Process? (Choose Two)

  A. Create a Task and add task to an action plan template.
  B. Create flow for the business process.
  C. Create a task and add the task to visit creation.
  D. Create an action plan template add flow and published the template.
  B. Create flow for the business process.
  D. Create an action plan template add flow and published the template.

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  Explanation/Reference:

  Reference and details below.

  

• Question 142:

  Which of the following capabilities of the provider search would a customer service Agent use to help payers to find the right provider? (Choose Three)

  A. Use Provider search in an authenticated community page
  B. Use provider search in an unauthenticated community page
  C. Control the list of the fields displayed in the search panel and search results
  D. Use custom fields defined in healthcareprovider and healthcare Practitioner Facility entities as part of the search provider.
  E. Use custom fields defined in any entities within the Provider data model in Health cloud as part of the search component.
  A. Use Provider search in an authenticated community page
  C. Control the list of the fields displayed in the search panel and search results
  D. Use custom fields defined in healthcareprovider and healthcare Practitioner Facility entities as part of the search provider.

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  Explanation/Reference:

  According to the Salesforcedocumentation, the following capabilities of the provider search would a customer service agent use to help payers find the right provider:

  Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or

  facilities. This helps them find the most relevant information quickly and easily. Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search provider. The provider search allows customer

  service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.

• Question 143:

  An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

  A. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.
  B. Add the Timeline component to the Patient Lightning page and activate the Timeline.
  C. Add the Timeline component to the Patient Lightning page and select the Timeline.
  D. Add the custom object to the Timeline after deployment, then add it to the Timeline component.
  D. Add the custom object to the Timeline after deployment, then add it to the Timeline component.

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  Explanation/Reference:

  The administrator needs to add the custom object to the Timeline after deployment, then add it to the Timeline component. This will allow the custom object records to be displayed on the Enhanced Timeline2.

• Question 144:

  Service cloud organization is migrating to health cloud, and only certain teams of users have health cloud use cases .Which Users with health cloud use cases or users who need access to health cloud objects require health cloud permission set licences.

  What three types of ancillary information can be included in a single care request? (Choose Three)

  A. Care request providers
  B. Care request reviews
  C. Care request drug
  D. Care request diagnosis
  E. Care request facility
  B. Care request reviews
  C. Care request drug
  D. Care request diagnosis

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  Explanation/Reference:

  Care request reviews (B), Care request drug ? and Carerequest diagnosis (D) are three types of ancillary information that can be included in a single care request. Care request providers (A) and Care request facility (E) are not types of ancillary information, but types of related records that can be associated with a care request.

• Question 145:

  When Setting Up Intelligent Sales, which three types of record should be a ....................

  Records can be Created? (Choose Three)

  A. Accounts
  B. Contacts
  C. Assets
  D. Locations
  E. Opportunities
  A. Accounts
  B. Contacts
  D. Locations

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  Explanation/Reference:

  According to the Salesforce documentation1, when setting up Intelligent Sales in Health Cloud, you need to create records for accounts, contacts, and locations. Accounts represent the organizations or individuals that you sell to, such as hospitals, clinics, or pharmacies. Contacts represent the people who work at those accounts, such as physicians, nurses, or pharmacists. Locations represent the physical places where youvisit your contacts, such as offices, wards, or labs1.

• Question 146:

  A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts. However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org. Whatshould a consultant recommend to the Salesforce administrator to expedite implementation?

  A. Install the Health Cloud Claims unmanaged package.
  B. Build custom page layouts and record types to support the requirement.
  C. Install the Health Cloud Care Request Extensions package.
  D. Install an AppExchange prior authorization package.
  C. Install the Health Cloud Care Request Extensions package.

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  Explanation/Reference:

  The HealthCloud Care Request Extensions package provides out-of-the-box record types and page layouts for prior authorizations, as well as other features for managing care requests1.

• Question 147:

  Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?

  A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.
  B. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.
  C. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.
  D. Add the respiratory therapist tothe patient's Care Team and grant Read or Read/Write access as needed.
  D. Add the respiratory therapist tothe patient's Care Team and grant Read or Read/Write access as needed.

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  Explanation/Reference:

  The administrator should add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed. This is the out-of-the-box Health Cloudfeature that allows the administrator to share patient data with other users who are involved in the patient's care. The Care Team is a group of users who can collaborate and communicate on a patient's health record.

• Question 148:

  A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.

  Which record should the consultant configure to accomplish this?

  A. Linked Identity Search Detail
  B. Identity Verification Process Detail
  C. Verification Search Feature
  D. Identity Verification Parameter Item
  D. Identity Verification Parameter Item

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  Explanation/Reference:

  D is correct because Identity Verification Parameter Item is the record that defines the search parametersfor identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones. References: Identity Verification Parameter Item : Create a Flow Using the Verify Customer Identity V2 Flow Template

• Question 149:

  Bloomington Caregivers is implementing Home Healthscheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.

  Which permission set license should a consultant assign in this scenario?

  A. Field Dispatch Scheduler
  B. Manage Home Health
  C. Healthcare Visit Manager
  D. Execute Health Scheduling
  C. Healthcare Visit Manager

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  Explanation/Reference:

  To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. Thispermission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visitsbased on various criteria, such as availability,location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.

• Question 150:

  A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an existing portal, the patientreceives an email with the new address.

  How should a developer modify the existing Create Appointment Integration Procedure to solve the request?

  A. Remove the Try-Catch.
  B. Build If-Elself logic.
  C. Add a Conditional Block.
  D. Update the Test Condition.
  C. Add a Conditional Block.

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  Explanation/Reference:

  The developer should add a Conditional Block to the existing Create Appointment Integration Procedure to solve the request. A Conditional Block is a component in OmniStudio that allows the developer to define conditional logic based on inputvalues or variables. A Conditional Block can be used to check if the provider has moved to a new location, and if so, send an email with the new address to the patient.