Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Practice Questions and Exam Preparation

Salesforce HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Online Questions & Answers

• Question 151:

  In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two)

  A. Setup a scheduled Apex batch job.
  B. Use the CMSrecalculation API
  C. Use a third party API to recalculate CMS risk score
  D. Setup a Apex batch job and run the job manually
  E. Create a Healthcare Provider enrollment flow.
  A. Setup a scheduled Apex batch job.
  D. Setup a Apex batch job and run the job manually

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  Explanation/Reference:

  Reference and details below.

  

  According to the Health Cloud Data Model Developer Guide, two ways that an administrator can ensure that Patient Risk scores are recalculated periodically are:

  Set up a scheduled Apex batch job. This method allows the administrator to create an Apex class that implements Database.Batchable interface and Schedulable interface, and schedule it to run at specified intervals using Apex Scheduler.

  Set up an Apex batch job and run it manually. This method allows the administrator to create an Apex class that implements Database.Batchable interface, and execute it manually using anonymous Apex code or developer console. Using

  CMS recalculation API is not a valid way, as CMS recalculation API is not a feature of Health Cloud. Using a third party API to recalculate CMS risk score is not a recommended way, as it can introduce security and integration risks. Creating

  aHealthcare Provider enrollment flow is not a relevant way, as it has nothing to do with patient riskscores.

• Question 152:

  The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management. Which two of the listed steps need to be taken during the set-up process? (Choose Two)

  A. Install the Health Cloud Care Request Extensions unmanaged packagE.
  B. Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.
  C. Assign the Health Cloud Permission Set License andthe Health Cloud Platform Permission Set License to Salesforce Lightning users.
  D. Install the Utilization Management Extensions.
  A. Install the Health Cloud Care Request Extensions unmanaged packagE.
  C. Assign the Health Cloud Permission Set License andthe Health Cloud Platform Permission Set License to Salesforce Lightning users.

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  Explanation/Reference:

  According to the Health Cloud Implementation Guide, the two steps that need to be taken during the set-up process for Utilization Management are:

  Install the Health Cloud Care Request Extensions unmanaged package. This package contains custom objects, fields, layouts, tabs, and components forUtilization Management.

  Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users. These licenses enable access to Health Cloud features and functionalities for Lightning

  Experience.Assigning the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users is not necessary for Utilization Management. Installing the Utilization Management Extensions is

  not a valid step for UtilizationManagement.

• Question 153:

  Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose Three)

  A. Primary Care Coordinator
  B. List of Patient/Member Conditions
  C. Gender
  D. Thumbnail of Chatter Photo
  E. Date of Birth and Age
  B. List of Patient/Member Conditions
  C. Gender
  E. Date of Birth and Age

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  Explanation/Reference:

  List of Patient/Member Conditions (B), Gender ? and Date of Birth and Age (E) arethree types of basic Patient or Member information that are displayed on the Patient info component. Primary Care Coordinator (A) and Thumbnail of Chatter Photo (D) are not displayed on the Patient info component.

• Question 154:

  A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop. Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?

  A. Flow Session Setting -> CallCenterFlow
  B. Feature Flag Setting -> CTIDriverSetting
  C. Job Flow Setting -> ConsoleDisplayValue
  D. Health Cloud Setting -> HcFeatureDriver
  B. Feature Flag Setting -> CTIDriverSetting

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  Explanation/Reference:

  According to the Salesforce documentation1, the Feature Flag Setting custom metadata type within Health Cloud allows you to enable or disable certain features of Health Cloud. One of the features that can be enabled or disabled is the CTIDriverSetting, which controls whether the CTI adapter is used to display phone numbers in the patient console. To ensure that the phonenumbers passing through the CTI settings display the matching contact record via screen pop, the administrator should update the Feature Flag Setting -> CTIDriverSetting custom metadata type and set the value to true1.

• Question 155:

  What are the two steps required to create Health care providers for Health program? (Choose Two)

  A. Add NPI for associated provider
  B. Choose associated facility for Care Program.
  C. Add the UPIN
  D. Create Care Program Providers from the App Launcher
  E. Create a care program health care provider with an associated care prgm provider
  A. Add NPI for associated provider
  E. Create a care program health care provider with an associated care prgm provider

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  Explanation/Reference:

  Add NPI for associated provider (A) and create a care program health care provider with an associated care program provider (E) are twosteps required to create health care providers for health program. Choose associated facility for care program (B) is not a valid step, as facilities are not related to health care providers. Add the UPIN ?is not a required step, as UPIN is an optional field for health care providers. Create care program providers from the app launcher (D) is not a valid step, as care program providers are created from the related list on the care program record.

• Question 156:

  An administrator wants to add additional fields to their Provider Searchcapabilities. Which two objects can they map fields from? (Choose Two)

  A. Healthcare Practitioner Facility
  B. Care Provider Searchable Field
  C. Person Account
  D. Account
  E. Healthcare Provider
  A. Healthcare Practitioner Facility
  E. Healthcare Provider

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  Explanation/Reference:

  Reference and details below.

  

• Question 157:

  A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.

  Which feature should a consultant configure to accomplish this task?

  A. Intervention Templates
  B. Action Plan Templates
  C. Care Plan Task Templates
  D. Industry Template Library
  B. Action Plan Templates

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  Explanation/Reference:

  The feature that the consultant should configureto leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management is Action Plan Templates. Action Plan Templates are reusable sets of tasks that can be assigned to patients or members based on their careneeds. Action Plan Templates can include dependent tasks that are triggered by the completion of other tasks.

• Question 158:

  In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose Two)

  A. Create a healthcare provider enrollment flow
  B. Install emergency Response Management unmanaged package
  C. Leverage pre-configured flows provided with Health Cloud
  D. Create Patient Enrollment Console
  B. Install emergency Response Management unmanaged package
  C. Leverage pre-configured flows provided with Health Cloud

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  Explanation/Reference:

  Reference anddetails below.

  

  According to the Salesforce documentation3, there are two ways to support the health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency:

  Install Emergency Response Management unmanaged package, which provides prebuilt objects, fields, apps, tabs, reports, dashboards, and more to help health organizations manage emergency response3.

  Leverage pre-configured flows provided with Health Cloud, such as Assess Individual Risk Level flow and Enroll in Program flow, whichhelp health workers quickly assess and enroll individuals in emergency programs3. Therefore, options B

  and C are correct. Option A is incorrect, because there is nosuch thing as a healthcare provider enrollment flow in Health Cloud. Option D is incorrect, because there is no such thing as a patient enrollment console in Health Cloud.

• Question 159:

  Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card. What are the two best practice recommendations to upload this information? (Choose Two)

  A. Use Provider Relationship API.
  B. Use Composite API Request.
  C. Use Provider Card API.
  D. Use Data Loader.
  B. Use Composite API Request.
  D. Use Data Loader.

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  Explanation/Reference:

  The two best practice recommendations to upload information to support Provider Search and Provider Relationship Card are using Composite API Request and Data Loader. Composite API Request is a REST API resource that allows the administrator to execute multiple requests in a single call, which reduces the number of API calls and improves performance. Data Loader is a tool that allows the administrator to insert, update, delete, or export data from Salesforce objects in bulk.

• Question 160:

  Three steps required to configure HC? (Choose Three)

  A. Install HC unmanaged Package
  B. Install HC managed package
  C. Verify that chatter is enabled
  D. Configure the console view
  E. Enable the options for contact to related with multiple accounts
  B. Install HC managed package
  C. Verify that chatter is enabled
  D. Configure the console view

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  Explanation/Reference:

  Install HC managed package (B), verify that chatter is enabled ? and configure the console view (D) are three steps required to configure HC. Install HC unmanaged Package (A) is not a valid step, as there is no unmanaged package for HC. Enable the options for contact to related with multiple accounts (E) is not a required step, as it is only needed if using Contacts instead of Person Accounts.