Salesforce Salesforce Health Cloud HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Questions & Answers

• Question 111:

  Which three business process are supported by Salesforce HC utilization Management? (Choose 3)

  A. Ticketing

  B. Physician Request

  C. Drug Request

  D. Admissions

  E. Appeals

  Correct Answer: CDE

  Reference and details below.

  

• Question 112:

  Which three statement are true about a Care Program? (Choose 3)

  A. A Patient can be enrolled in multiple care programs at the same time.

  B. A Patient cannot be enrolled in the same care program more than once.

  C. More than 500 patients can be enrolled in a care program in a single request using the Care Program Enrollment.

  D. CareProgramEnrollee represents the participant enrolled in a care program

  E. A patient can be enrolled in the same care program more than once.

  Correct Answer: ADE

• Question 113:

  During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?

  A. The health cloud managed package is missing

  B. The health cloud permission set license is missing

  C. The administrator is not registered in AppExchange

  D. The administrator doesn't have health cloud license

  Correct Answer: A

• Question 114:

  Which three of the following Health Cloud objects are part of the standard Care Management data Model? (Choose three)

  A. CareSpeciality

  B. CarePlan Template Task

  C. TimelineViewConfiguration

  D. CareProgramGoal

  E. CarePlanGoal

  Correct Answer: BCE

• Question 115:

  Which credentials are available to track against providers with standard Health Cloud? (Choose two.)

  A. Specialties

  B. Facility Relationship

  C. Business License

  D. Board Certification

  Correct Answer: AD

  Reference and details below.

  

• Question 116:

  A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop. Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?

  A. Flow Session Setting -> CallCenterFlow

  B. Feature Flag Setting -> CTIDriverSetting

  C. Job Flow Setting -> ConsoleDisplayValue

  D. Health Cloud Setting -> HcFeatureDriver

  Correct Answer: D

• Question 117:

  When Setting Up Intelligent Sales, which three types of record should be a ....................

  Records can be Created? (Choose Three)

  A. Accounts

  B. Contacts

  C. Assets

  D. Locations

  E. Opportunities

  Correct Answer: ABD

• Question 118:

  Which Salesforce object is used to model a Care Plan?

  A. Account

  B. Lead

  C. Case

  D. Opportunity

  E. Task

  Correct Answer: C

• Question 119:

  Which two steps can an administrator take to configure the Care Program enrollment flow? (Choose two.)

  A. Customize the provider site flow.

  B. Customize the care coordinator flow for patient

  C. Use the patient approval flow

  D. Use the provided enrollment flow out of the box.

  E. Customize the out of the box enrollment flow template to match requirements.

  Correct Answer: CE

• Question 120:

  Which Data Model Leverages external objects to support the use Case?

  A. Care Observations

  B. Claims

  C. Member Plan

  D. Clinical Service Requests

  Correct Answer: B