ENERGY-AND-UTILITIES-CLOUD Exam Details

  • Exam Code
    :ENERGY-AND-UTILITIES-CLOUD
  • Exam Name
    :Salesforce Energy and Utilities Cloud Accredited Professional (AP-207)
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :75 Q&As
  • Last Updated
    :Jan 19, 2026

Salesforce ENERGY-AND-UTILITIES-CLOUD Online Questions & Answers

  • Question 1:

    A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly. What could be the likely reason for this issue?

    A. The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.
    B. Lightning Web Components aren't supported on Energy and Utilities Cloud.
    C. Remote Site Settings entries are missing.
    D. There are incorrect permissions an Lightning Web Components.

  • Question 2:

    4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.

    What three common objects are typically part of this Integration? Choose 3 answers

    A. Premise
    B. eSignature
    C. Account
    D. Meter Pings
    E. Balances

  • Question 3:

    An energy company implemented Energy and Utilities Cloud and deployed the Utility Self- Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal. What three things are needed to meet the requirement?

    A. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
    B. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
    C. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
    D. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
    E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

  • Question 4:

    An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

    A. Some customers existed on a legacy billing system from previous contracts
    B. Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
    C. The potential customer began their journey using WhatsApp.
    D. Credit ratings are actively used as a pricing input for small and medium business customers

  • Question 5:

    Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

    A. Consider the algorithms used by the pricing and forecasting system to calculate the price.
    B. Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.
    C. Consider if the pricing engine operates synchronously or asynchronously.
    D. Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).

  • Question 6:

    An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.

    Which scenario should be executed during the testing phase?

    A. Test the product eligibility: The product will not be not available for accounts older that 365 days
    B. Test the account creation: Accounts older than 365 days will not be qualified for creation.
    C. Test the order creation: Order can't be created for the account older than 365 days.
    D. Test the account creation: Accounts younger than 365 days won't be qualified for creation.

  • Question 7:

    The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.

    What two processes can modify the look and feel of the application?

    A. Modify the VEELogoCard FlexCard to change the customer logo.
    B. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
    C. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
    D. Modify the application Page Layout to change/add/remove selected elements

  • Question 8:

    An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application. How can the utility company meet these requests using Energy and Utilities Cloud?

    A. Install the "Third Party Pricing Application" DataPack from the Process Library.
    B. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
    C. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,
    D. Duplicate the third-party pricing application prices into the Salesforce Price list.

  • Question 9:

    A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments. How can the utility company best meet these requests using Energy and Utilities Cloud?

    A. Work with an external debt collection agency to ensure customers pay their outstanding amount.
    B. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
    C. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
    D. Use the Create Payment Plan action in the Contact Center Console.

  • Question 10:

    A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

    A. Energy and Utilities Cloud for Digital Experience User
    B. Energy and Utilities Base
    C. Energy and Utilities Base for Digital Experience Partner
    D. Energy and Utilities Base Service

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