Salesforce ENERGY-AND-UTILITIES-CLOUD Online Practice Questions and Exam Preparation

Salesforce ENERGY-AND-UTILITIES-CLOUD Online Questions & Answers

• Question 51:

  An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned. What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

  A. Call Salesforce Support to get the Energy and Utilities Cloud information.
  B. Go to Setup -> Company Information -> Permission Set Licenses.
  C. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
  D. Execute a SOQL query to retrieve the license count
  B. Go to Setup -> Company Information -> Permission Set Licenses.

• Question 52:

  An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.

  Which scenario should be executed during the testing phase?

  A. Test the product eligibility: The product will not be not available for accounts older that 365 days
  B. Test the account creation: Accounts older than 365 days will not be qualified for creation.
  C. Test the order creation: Order can't be created for the account older than 365 days.
  D. Test the account creation: Accounts younger than 365 days won't be qualified for creation.
  C. Test the order creation: Order can't be created for the account older than 365 days.

• Question 53:

  Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees. Which three changes are disrupting the energy and utilities market?

  A. Regulatory and technology changes
  B. Digital first and work-from anywhere in real time
  C. Removing the complexity from the business
  D. Capitalization of the cloud
  E. Customer expectations and values
  A. Regulatory and technology changes
  B. Digital first and work-from anywhere in real time
  E. Customer expectations and values

• Question 54:

  An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased. Which object does the Energy and Utilities Cloud data model use to store this information?

  A. Contract
  B. Account
  C. Asset
  D. Premise
  B. Account

• Question 55:

  An energy and utilities company wants to use objects for multi-site locations What three objects can they use out of the box?

  A. Service Account
  B. Quote
  C. Service Point
  D. Premises
  E. Asset
  A. Service Account
  C. Service Point
  D. Premises

• Question 56:

  An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications. Which tools are primarily used to create and modify this console?

  A. Industries CPQ: Opportunity, Quote, and Order Management
  B. Platform: Flaws, Visual Force, Lightning Components, and Apex
  C. Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
  D. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
  D. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures

• Question 57:

  An energy company implemented Energy and Utilities Cloud and deployed the Utility Self- Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal. What three things are needed to meet the requirement?

  A. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
  B. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
  C. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
  D. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
  E. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
  B. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
  C. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
  D. Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information

• Question 58:

  An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

  What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

  A. Service Cloud
  B. Contract Lifecycle Management (CLM)
  C. Configure Prince Quote (CPQ)
  D. Energy and utility Base
  A. Service Cloud
  D. Energy and utility Base

• Question 59:

  The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier. What approach should you recommend to build this integration to the legacy billing application?

  A. Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets
  B. Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.
  C. Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration
  D. Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce to billing systems.
  A. Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

• Question 60:

  An energy company wants to show users monthly billed usage information when the user starts the Move Out guided business processes in Energy and Utility Cloud, The usage information is stored in a third-party system with available APIs.

  Which three steps must the consultant complete to achieve the required outcome?

  Choose 3 answers

  A. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
  B. Configure integration with Meter Data Management System
  C. Configure integration with Customer Information System.
  D. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
  E. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.
  A. Configure Integration Procedure to fetch the data from the third-party system using available APIs.
  D. Modify the standard Move Out process to invoke the Integration Procedure and present the result to the user,
  E. Create a new Move Out process to invoke the Integration Procedure and present the result to the user.