Universal Containers sells their products to wholesale partners and retail outlets. Each process has its own set of unique sales stages.
Which three features can an Administrator customize for each opportunity stage? (Choose three.)
A. Probability
B. Forecast Category
C. Quota
D. Product Family
E. Type
Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experience at work. The sales team manager and all representatives have roles in the role hierarchy with sales representatives directly under the sales team manager. HR requires that all Feedback records be private to each User. Managers should not have access to subordinates' Feedback records.
What action should an Administrator take to ensure this requirement is met?
A. Confirm Feedback object is set to Private and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing.
B. Confirm Feedback object is set to Private and Uncheck `Enable Role Hierarchy' in Organization-wide sharing.
C. Confirm Feedback object is set to Restricted and Uncheck `Enable Role Hierarchy' in Organization-wide sharing.
D. Confirm Feedback object is set to Restricted and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing.
A user is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.
Which two ways should the administrator help the user log into Salesforce? (Choose two.)
A. Click Unlock on the user's record detail page.
B. Log in as the user and enter a new password.
C. Click Reset Password on the user's record detail page.
D. Send an email to the user containing the user's password.
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.
What should an administrator do to meet this requirement?
A. Create a workflow rule on the opportunity object.
B. Create an auto-response rule on the opportunity object.
C. Create an escalation rule based on the opportunity amount.
D. Create a validation rule that evaluates the account rating.
Universal Containers has two sales groups. Each group has its own unique sales process.
How can an administrator ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
A. Multi-select picklists
B. Record types
C. Page layouts
D. Roles
What does campaign influence allow a user to do?
A. Adjust the percentage of influence each campaign has on an opportunity.
B. Summarize campaign member statistics on a campaign.
C. Report on the campaigns that have contributed to an opportunity.
D. View the entire campaign hierarchy.
Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)
A. Related list hover links.
B. Printable list views
C. Customizable recent tags
D. Chatter Messenger for specific users
What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
A. Each account may or may not have related contacts.
B. Each contact must have a related account.
C. Each account must not have related contacts.
D. Each contact may or may not have a related account.
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)
A. Opportunity update reminders
B. Opportunity Dashboard
C. Chatter groups
D. Big deal alert
A marketing user has received a file of leads to import into Salesforce. What tool can be used to avoid duplicate lead records?
A. Merge leads function
B. Validation rules
C. Data loader
D. Data import Wizard
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