Salesforce Salesforce others DEV-450 Questions & Answers

• Question 21:

  Universal Containers is using a private sharing model. The U.S. sales director needs full access to all

  records owned by the U.S. sales representatives.

  How can this can be accomplished?

  A. Define a role hierarchy where the U.S. sales representatives roll up to the U.S. sales director.

  B. Place the U.S. sales director in a queue with the U.S. sales representatives.

  C. Define a role hierarchy where the U.S. sales director rolls up to the CEO.

  D. Give the U.S. sales director read/write/edit/delete object permissions on the profile.

  Correct Answer: A

• Question 22:

  Which two are capabilities of Customer Communities? (Choose two.)

  A. Customer can log, view, edit, and close their own cases.

  B. Customers can view and edit contacts related to their own accounts.

  C. The Customer Community can be customized with corporate branding.

  D. The Customer Community and its users can be created without additional licensing.

  Correct Answer: AC

• Question 23:

  Universal Containers uses a Private data access model for Cases. Support agents own cases, and

  occasionally product specialists need access to cases in their product line.

  Which two actions will result in the needed access? (Choose two.)

  A. Case owners manually add product specialists to ad hoc case teams.

  B. Case owners configure pre-defined case teams.

  C. A case escalation rule assigns ownership to product specialists.

  D. Administrators configure pre-defined case teams and assignment rules.

  Correct Answer: AD

• Question 24:

  Sales management at Universal Containers needs to display the information listed below on each account record. Amount of all closed won opportunities Amount of all open opportunities

  What feature should an administrator use to meet this requirement?

  A. Calculated columns in the related list

  B. Cross-object formula fields

  C. Workflow rules with field updates

  D. Roll-up summary fields

  Correct Answer: D

• Question 25:

  A System Administrator needs to import new leads from a tradeshow and assign ownership based on country. Some of the leads may already be in the system.

  Which two actions should be taken to meet this requirement? (Choose two.)

  A. Use the Data Import Wizard to match lead by email.

  B. Create an assignment rule to assign leads by country.

  C. Create an auto-response rule to assign leads by country.

  D. Use the Data Loader to match lead by email.

  Correct Answer: AB

• Question 26:

  When converting a lead, how can an administrator capture custom lead data on the converted contact?

  A. Use the lead conversion wizard to select the fields.

  B. Map custom lead fields to custom contact fields.

  C. Use the data loader to move the custom lead data.

  D. Map custom lead fields to standard contact fields.

  Correct Answer: B

• Question 27:

  How many filters can be added to a dashboard?

  A. 10

  B. 5

  C. 3

  D. 7

  Correct Answer: C

• Question 28:

  Which three settings are controlled by a user's profile? (Choose three.)

  A. Field-level security

  B. Locale settings

  C. Record type assignment

  D. Assigned apps

  E. Feature license assignment

  Correct Answer: ACD

• Question 29:

  Which three options are available when customizing a report? (Choose three.)

  A. Add a gauge component

  B. Schedule a refresh time

  C. Add a grouping

  D. Summarize fields

  E. Add a filter

  Correct Answer: CDE

• Question 30:

  Which two levels of access should be set when sharing a document folder with users? (Choose two.)

  A. Read-only

  B. Read/White

  C. Read/Write/Create/Delete

  D. Read/Write/Create

  Correct Answer: AB