Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 81:

  Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?

  A. Create a sharing rule to share all price books to sales users
  B. Manually share each price book to the sales users' profile
  C. Set the organization-wide default for price book to Use
  D. Clone all custom price books from the standard price book
  C. Set the organization-wide default for price book to Use

• Question 82:

  Universal Containers wants customers who buy the Freight Container product to be baled in monthly installments. How can an administrator meet this requirement?

  A. Create custom fields on the product
  B. Create a default quantity schedule on the product
  C. Create a default revenue schedule on the product
  D. Create a workflow rule on the product
  C. Create a default revenue schedule on the product

• Question 83:

  How can an admin ensure that cases will be handled in multiple channels? Choose 2

  A. Offer a Live Agent Chat button on the company website.
  B. Expose case feed options on the company website.
  C. Use Chatter Answers in the company Community page
  A. Offer a Live Agent Chat button on the company website.
  C. Use Chatter Answers in the company Community page

• Question 84:

  The VP for Marketing wanted to create a new campaign per region on Accounts with no open Opportunities. What tool can you use?

  A. Analytical Snapshot
  B. Joined Report
  C. Standard Filter
  D. Cross Filter
  D. Cross Filter

• Question 85:

  Universal Container has NA, LATAM, EMEA and APAC regions. What is needed to resolve the issue on pricebook?

  A. Create a separate pricebook for each region
  B. Add a different list price for products depending on the region
  C. Modify the Standard Price Book
  D. Clone the standard pricebook and create separate pricebooks for each region.
  D. Clone the standard pricebook and create separate pricebooks for each region.

• Question 86:

  A sales manager cannot view contact owned by a salesperson. The sales person is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?

  A. Contact sharing setting have Grant Access Using Hierarchies unchecked
  B. The contact is not linked to an account
  C. Contact sharing settings are Private
  D. The contact has not been manually shared with the manager
  B. The contact is not linked to an account

• Question 87:

  Which of the below tools can be used to migrate Metadata / Schema Information from one Sandbox to other? Choose 2

  A. Data Loader
  B. Weekly Export Services
  C. Force.com Migration Tool
  D. Force.com IDE
  C. Force.com Migration Tool
  D. Force.com IDE

• Question 88:

  Capability of Territory management:

  A. In grants access to records regardless of ownership
  B. It grants access to records based on profile
  C. It grants access to record based on role hierarchy
  D. It grants access to record based on Ownership
  A. In grants access to records regardless of ownership

• Question 89:

  What are the system prerequisites for Territory Management? Choose 2

  A. Customizable Forecasting Enabled
  B. Sales Teams Set up
  C. Marketing Users enabled
  D. Sandbox enabled
  A. Customizable Forecasting Enabled
  D. Sandbox enabled

• Question 90:

  Universal Container wants to relate multiple projects to opportunities to track change orders when new order items added to the project. All Opportunity team members should have access to the opportunity, but only opportunity owners should have access to the change orders. What relationship type should be used to meet these requirements?

  A. Master Detail
  B. Hierarchical
  C. Lookup
  D. Many to Many
  C. Lookup