The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change to Yes, if any related opportunity is successfully closed as won. What can an administrator do to meet this requirement?
A. Configure Current Customer as a roll-up summary field that WI recalculate whenever an opportunity is wonA lead needs to be assigned automatically to a rep, after 10 days and there is no action, the deal status should be set to Stalled after it has been approved by a Manager. Which automation processes can a system administrator use?
A. Assignment ruleAn administrator would like to convert a Master-Detail relationship to a Lookup relationship. What action should be taken prior to converting the relationship?
A. Remove child object related lists from the parent object page layoutsWhat should an administrator consider when setting up and maintaining Salesforce Knowledge? Choose 3
A. Article version numbers must be assigned by a Knowledge Manager for trackingAn administrator has been asked to create a replica of the production organization. The requirement states that existing fields, page layouts, record types, objects, and data contained in the fields and objects need to be available in the replica organization.
How can the administrator meet this requirement?
A. Create a developer sandboxUniversal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted. How should the administrator troubleshoot this? Choose 2
A. Ensure the user record has an assigned active managerUniversal container's support team offer to track service level agreements for customer. Today, they manually look up contracts by name when customer calls. How can an administrator automate this process? Choose 2
A. Enable case feed and bed a contracts custom publisher to the case feed layoutA recruiting user needs to setup an object relationship between the position object and the job application object. He needs this setup so that a position record can be related to many job application records and job application records can be related to many Position Records. He also needs this in a setup where deleting a position record will delete all related job application records and deleting a job application record deletes all related position records. What can a system administrator do to fulfill the requirement?
A. Create a junction object between the Job Application and Position object.A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2
A. Determine if the user's profile has the Salesforce CRM Content user permission enabledUniversal Containers wants to allow its customers to submit support requests across multiple channels. How can this be accomplished with Salesforce? Choose 2
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