Salesforce Salesforce Certified Administrator CRT-211 Questions & Answers

• Question 41:

  How can administrator ensure article managers use specified values for custom article fields?

  A. Create a validation rule on article

  B. Require a field on page layout

  C. Create different article type for different requirements

  D. Use field dependencies on article types

  Correct Answer: A

• Question 42:

  Universal Container wants to relate multiple projects to opportunities to track change orders when new order items added to the project. All Opportunity team members should have access to the opportunity, but only opportunity owners should have access to the change orders. What relationship type should be used to meet these requirements?

  A. Master Detail

  B. Hierarchical

  C. Lookup

  D. Many to Many

  Correct Answer: C

• Question 43:

  Leads come to Universal Containers from various sources and need to be assigned to the correct sales team. When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director approves the transfer. The partner's channel manager must be notified when the partner has been assigned the lead. At a minimum, which combination of automation tools shall be needed to meet these requirements?

  A. Assignment rules, auto-response rules, and workflow rules

  B. Assignment rules, approval processes, and workflow rules

  C. Assignment rules and approval processes

  D. Assignment rules and workflow rules

  Correct Answer: B

• Question 44:

  Person sends an email from new refreshed Configuration Sandbox but user isnt getting the email in his org. How to debug it? Choose 2

  A. Email address is incorrect

  B. Workflow field only works in ful sandbox

  C. HTML dont work on sandbox

  D. Deliver abilty settings

  Correct Answer: AD

• Question 45:

  In UC when opportunity is 50,000 USD, manager has to approve prior to moving to next stage. There are two managers in 2 regions. What should admin do that the right manager approves the opportunity?

  A. Approval send to 2 managers

  B. Approval send to 1 managers and check if he is not the approval, he send it to the other

  C. Create a lookup field within opportunity to get manager details of users

  D. Create an assignment rule to auto fill manager in opportunity

  Correct Answer: C

• Question 46:

  What is used to deploy changes on Meta-Data to different org? Choose 2

  A. Force.com IDE

  B. Username and password

  C. Settings of Fields

  D. Change Set

  Correct Answer: AB

• Question 47:

  What will happen when you use dataloader to transfer a record to a new owner? Choose 2

  A. Manual sharing rules will not be carried over

  B. All owner base sharing will be recalculated

  C. Account Teams will not be transferred

  D. Criteria-based sharing rule will be recalculated

  Correct Answer: AC

• Question 48:

  An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?

  A. Merge the duplicate accounts, and the duplicate contacts will be merged automatically

  B. Merge the duplicate contacts, and then merge the duplicate accounts

  C. Merge the duplicate accounts, and then merge the duplicate contacts

  D. Merge the duplicate accounts, and check the box that optionally merges the duplicate contacts

  Correct Answer: C

• Question 49:

  A recruiting user needs to setup an object relationship between the position object and the job application object. He needs this setup so that a position record can be related to many job application records and job application records can be related to many Position Records. He also needs this in a setup where deleting a position record will delete all related job application records and deleting a job application record deletes all related position records. What can a system administrator do to fulfill the requirement?

  A. Create a junction object between the Job Application and Position object.

  B. Create two master-detail relationships where both can be master and both can be detail records

  C. Create a custom object looking up to a junction object

  D. Create a lookup relationship on both objects

  Correct Answer: A

• Question 50:

  The administrator needs to give an IT Manager full access to customize Salesforce. How can this be accomplished?

  A. Create a permission set and grant edit access to all objects

  B. Create a permission set and grant Customize Application permission

  C. Create a delegated Administrator group

  D. Create a new profile for the user and grant edit access to all objects

  Correct Answer: B