Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 31:

  What is true about Salesforce Communities? Choose 2

  A. Ideas tab is used by community users to submit, like and promote Ideas
  B. Communities can be used by internal salesforce users only
  C. Reputation level is the same across all communities.
  A. Ideas tab is used by community users to submit, like and promote Ideas
  C. Reputation level is the same across all communities.

• Question 32:

  An administrator wants to allow users who are creating leads to have access to the And Duplicates button. What lead object-level permission will the administrator need to provide to these users?

  A. Read and Edit
  B. Merge
  C. Delete
  D. View All
  D. View All

• Question 33:

  A Sales manager wants to implement a new B2B where in when an opportunity is closed, it will add the name of the Account to the opportunity name:

  A. Create a workflow field update to concatenate Account name and Opportunity name
  B. Use validation to update the field
  C. Use Apex trigger to add the Account name to the Opportunity name
  D. Create Approval process to add account and opportunity
  E. Use Rollup Summary field to concatenate
  A. Create a workflow field update to concatenate Account name and Opportunity name

• Question 34:

  Universal container has account status field prospect and customer. Admin wants to automatically change status value from prospect to customer when opportunity is won: Choose 2

  A. Use Visualforce to update Account status field
  B. Use Apex trigger to update account status field
  C. Create Opportunity workflow rule to update account status field
  D. Create account workflow rule to update account status field
  B. Use Apex trigger to update account status field
  C. Create Opportunity workflow rule to update account status field

• Question 35:

  Why users are not able to see "Find Duplicate" button in Lead?

  A. They should have Read and Delete Permission
  B. They should have Read and Edit Permission
  C. They should have Read Permission
  D. They should have Edit Permission
  E. They should have Delete Permission
  A. They should have Read and Delete Permission

• Question 36:

  Recruiters at Universal container uses the position object to enter and track new position. They are required to select existing salesforce user in hiring manager field. what type of relationship exist between position and user object?

  A. Master Detail
  B. Hierarchical
  C. Junction
  D. Lookup
  D. Lookup

• Question 37:

  What be indicator factor that will explain user is above in forecast hierarchy?

  A. User able to see Others Opportunity
  B. Actual Revenue is addition of revenue below him
  C. He can setup Quota for those Users
  B. Actual Revenue is addition of revenue below him

• Question 38:

  HR recruitment is allowed to give salary of 125,00$. If more than that , it should be approved by hiring manager and than director. Where should director specified?

  A. On Approval process put the hiring manager on same role level with director.
  B. Put Hiring manager directly under director
  C. Put directors name in Next approver field
  D. Put Director on step 1
  C. Put directors name in Next approver field

• Question 39:

  The VP of the company is always travelling and uses only an iPad for office communications. Employees, who are chatter users, needs to submit their quotes for approval by the VP. How will the system admin meet this? Choose 2

  A. Enable Approval by Email
  B. Enable Chatter
  C. Configure Salesforce for Outlook
  D. Enable Salesforce Mobile
  A. Enable Approval by Email
  B. Enable Chatter

• Question 40:

  In Collaborative Forecasting, what can Sales users see in the Forecast tab: Choose 2

  A. Forecast amount of other users
  B. Forecast amount of different categories
  C. The Opportunities that make up the forecast
  D. Forecast amount of different opportunities
  C. The Opportunities that make up the forecast
  D. Forecast amount of different opportunities