Salesforce CRT-211 Online Practice Questions and Exam Preparation

Salesforce CRT-211 Online Questions & Answers

• Question 21:

  A Manager needs a report created based on the following requirements: All accounts with opportunities Closed-Won. All accounts with Closed Cases. What can you do as a system administrator?

  A. Create a joined report
  B. Create a custom report type
  C. Use Bucket Field in Tabular Report
  D. Use Bucket field in Summary
  A. Create a joined report

• Question 22:

  System admin wants to know which delegated admin is actively customizing their organization. What will he use ?

  A. Delegated Admin Logs
  B. Login History
  C. System Audit Trails
  D. Debug Log
  C. System Audit Trails

• Question 23:

  System admin - wants to make sure that when opportunity is close - nobody can modify it:

  A. Change owd setting read / write
  B. Validation rule with priorvalue(isclosed) = true
  C. Create workflow (isclosed) is true - if customer modifies it
  D. Give read only permission on close opportunity
  E. Select DONT CLOSE Opportunity checkbox from Opportunity Setting
  B. Validation rule with priorvalue(isclosed) = true

• Question 24:

  Universal Container categorizes its accounts with one of two status values-Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. What can the administrator do to accomplish this? Choose 2

  A. Create an Account workflow rule that updates the Account Status field
  B. Use Visualforce to update the Account Status field
  C. Use an Apex trigger to updated the Account Status field
  D. Create an opportunity workflow rule that updates the Account Status field
  C. Use an Apex trigger to updated the Account Status field
  D. Create an opportunity workflow rule that updates the Account Status field

• Question 25:

  AW Computing wants to identify If certain customer is eligible for a service contract based on Contract. How to check it?

  A. Entitlements Only
  B. Service Contracts with Entitlements
  C. Service Contracts with Contract Line Items and Entitlements
  C. Service Contracts with Contract Line Items and Entitlements

• Question 26:

  System admin wants to give "view all data" to users who have different profiles and differents roles. How can he do this?

  A. Delegate admin to the users
  B. Permission set to those users
  C. Set owd to read/write
  D. Give view all data on that object
  B. Permission set to those users

• Question 27:

  What are abilities of both Customizable and Collaborative forecasting? Choose 2

  A. Ability to have Product family in Forecast
  B. Ability to edit Forecast of Users
  C. Ability to setup forecast category
  D. Ability to do monthly and quarterly forecast
  A. Ability to have Product family in Forecast
  D. Ability to do monthly and quarterly forecast

• Question 28:

  An Administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile. How can this be accomplished? Choose 2

  A. Change the access levels in the marketing user standard profile to read, create and edit for the product object
  B. Create a permission set with read, create and edit access for the product object and assign it to the marketing users
  C. Create a permission set with read and write access for the product object and assign it to the marketing users
  D. Create a new profile for the marketing users and change the access levels to read, create and edit for the product object
  B. Create a permission set with read, create and edit access for the product object and assign it to the marketing users
  D. Create a new profile for the marketing users and change the access levels to read, create and edit for the product object

• Question 29:

  Which features are available only in Collaborative forecast? Choose 2

  A. You can Rename Forecast Category
  B. You can use Territory Management
  C. Default Forecast Currency Setting
  D. Custom Fiscal Years
  A. You can Rename Forecast Category
  C. Default Forecast Currency Setting

• Question 30:

  What permission you need for manage milestone and entitlement? Choose 2

  A. Manage Entitlement
  B. Customize Entitlement
  C. Customize Application
  D. Manage Application
  A. Manage Entitlement
  C. Customize Application