Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 141:

  Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to:

  1.

  Grant Or remove employees access to the partner account.

  2.

  Specify the access level (Read, Read-Write).

  3.

  Add or remove a group of employees to the partner account.

  4.

  Manage their Own group Of employees.

  How should the Salesforce Admin fulfill this requirement?

  A. Leverage manual shares.
  B. Leverage Account Teams.
  C. Leverage public groups.
  D. Leverage sharing rules.
  B. Leverage Account Teams.

• Question 142:

  Why would you modify the Head Markup of a Salesforce Community? [Choose 3]

  A. To add Custom JavaScript blocks
  B. To add SEO meta tags
  C. B and C
  D. To modify the community colour palate
  E. To add References to external JavaScript files
  F. To enable single sign on
  A. To add Custom JavaScript blocks
  B. To add SEO meta tags
  E. To add References to external JavaScript files

• Question 143:

  Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:

  1.

  Leverage Chatter for collaboration.

  2.

  Private project collaboration between the customer and Universal Containers. Leverage documents, tasks, and events in the project space.

  3.

  Customers can only see and access their projects.

  What is the most efficient way for the Salesforce Admin to fulfil these requirements?

  A. Create unlisted groups and add project records to the group
  B. Add private groups and add project records to the group
  C. Build a custom Visualforce project space and control access through sharing
  D. Use custom objects, record feeds, and control access through sharing
  B. Add private groups and add project records to the group

• Question 144:

  Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation.

  Where should the Salesforce Admin delete the recommendation?

  A. From the Community Workspaces
  B. From the All Communities setup page
  C. From the Community Builder
  D. From the Community site
  A. From the Community Workspaces

• Question 145:

  Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?

  A. Deselect Community User Visibility under Sharing Settings
  B. Update the Internal User record to Private under Sharing Settings
  C. Create a sharing group for partner accounts under Sharing Settings
  D. Turn off Portal User Visibility under Sharing Settings
  A. Deselect Community User Visibility under Sharing Settings

• Question 146:

  Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

  A. Create a custom Lightning component for Reputation and add it to the home page
  B. Configure Reputation points and levels in the Community Management console
  C. Enable Reputation in the Community
  D. Add the Reputation Leaderboard component to a page in the Community
  E. Add a Visualforce Reputation Leaderboard component
  B. Configure Reputation points and levels in the Community Management console
  C. Enable Reputation in the Community

• Question 147:

  What are three ways you can maximize engagement within your Salesforce Community?

  A. Ompany Branding and a Custom Domain
  B. Reputation Points and Levels
  C. Frequent Promotions
  D. Establish Etiquette Rules
  E. Measure Community Success
  B. Reputation Points and Levels
  D. Establish Etiquette Rules
  E. Measure Community Success

• Question 148:

  What is the maximum number of keyword list criteria in Moderation Settings your Salesforce Org (not Community) can have?

  A. 10
  B. 20
  C. 30
  D. 50
  E. 40
  C. 30

• Question 149:

  Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?

  A. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox
  B. Build a new Community with required features after testing in a Sandbox and deactivate the existing Community
  C. Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.
  D. Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.
  A. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox

• Question 150:

  Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?

  A. Create the article in the Community Management console
  B. Publish the Community so the changes take effect
  C. Add a Featured Topic in the Community Management console
  D. Select the Customer Channel in article setup
  B. Publish the Community so the changes take effect