ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 561:

  Of the following core values and concepts, which would be the most critical to apply to a newly mandated state emergency management agency?

  I. Visionary leadership

  II. Customer-driven excellence

  III. Agility

  IV.

  Focus on the future

  V.

  Focus on results and creating value

  VI. Management by fact

  VII.

  Managing for innovation

  A. I, III, V, VII
  B. II, V, VI
  C. I, III, IV, V, VI, VII
  D. V, VI
  C. I, III, IV, V, VI, VII

• Question 562:

  The most appropriate way to address a cross-functional team member's lack of performance is by:

  A. discussing the issue with the team member's supervisor
  B. discussing the issue openly at the next team meeting
  C. providing feedback to the team member
  D. removing the member from the team
  A. discussing the issue with the team member's supervisor

• Question 563:

  A company's mission statement is defined as the:

  A. ultimate ambitions of the company
  B. purpose for the company's existence
  C. way in which the company will achieve its vision
  D. company's beliefs and what it stands for
  B. purpose for the company's existence

• Question 564:

  Which of the following are considered key processes in managing quality?

  A. Process capability, rework costs, and customer satisfaction
  B. Root cause analysis, corrective action, and preventive action
  C. Quality control, planning, and improvement
  D. Internal, external, and product audits
  C. Quality control, planning, and improvement

• Question 565:

  Which of the following techniques is most likely to result in cycle-time reduction for a process?

  A. Reducing the amount of data collected at each step
  B. Increasing the amount of data collected at each step
  C. Establishing reversible process flows
  D. Replacing serial sequences with parallel sequences
  B. Increasing the amount of data collected at each step

• Question 566:

  Which of the following tools is used for continuous evaluation of a project's status?

  A. Review checklist
  B. Fishbone diagram
  C. Affinity diagram
  D. Gantt chart
  D. Gantt chart

• Question 567:

  Which of the following terms is generally referred to as capital expenditure?

  A. Current assets
  B. Fixed assets
  C. Variable expenses
  D. Long-term debt
  B. Fixed assets

• Question 568:

  A production member has identified an issue with defects produced by a previous operation and is interested in working in quality. Which of the following steps should the manager take next?

  A. Use the information to justify your analysis
  B. Have the person transferred to your department to improve your performances
  C. Do nothing, they should remain in their current position
  D. Work with management to develop career path for employee
  A. Use the information to justify your analysis

• Question 569:

  The primary purpose of establishing a timetable for achieving strategic objectives is to

  A. allow area leaders to exercise their professional judgment regarding when to implement the strategic plan
  B. ensure that the objectives are linked to departmental goals
  C. establish authority and accountability for each objective
  D. compare actual progress against expected progress
  C. establish authority and accountability for each objective

• Question 570:

  Which of the following approaches should a manager take to solve interdepartmental problems?

  A. Implement a company wide policy requiring cross-functional collaboration on all teams
  B. Institute mandatory training on cross-functional teams for all employees
  C. Form cross-functional teams to address issues that affect multiple departments
  D. Require all managers to attend training on collaboration and conflict management
  C. Form cross-functional teams to address issues that affect multiple departments