ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 541:

  What is the first step that must be performed to develop a "house of quality"?

  A. Perform a benchmarking study of best in class companies.
  B. Identify the customers' needs, wants, and desires.
  C. Obtain support from top management.
  D. Hire a quality professional to lead the effort.
  B. Identify the customers' needs, wants, and desires.

• Question 542:

  Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?

  A. Quality, cost, and delivery
  B. Quality, price, and capacity
  C. Quantity, cost, and availability
  D. Quantity, price, and delivery
  A. Quality, cost, and delivery

• Question 543:

  Which of the following indicates the most improved cost of quality (COQ) performance?

  A. An upward trend in prevention costs with a downward trend in appraisal costs
  B. An upward trend in appraisal costs with a downward trend in prevention costs
  C. A downward trend in internal failure costs with a downward trend in appraisal costs
  D. A downward trend in external failure costs with an upward trend in internal failure costs
  B. An upward trend in appraisal costs with a downward trend in prevention costs

• Question 544:

  Which of the following statements is true about using stakeholder analysis? A stakeholder analysis:

  A. focuses on understanding the requirements or key customers
  B. is a statistical method for identifying the elements that result in loyalty
  C. assesses the interest, influence, and importance of those with an interest in an issue
  D. addresses stakeholders needs for a change to be successful
  C. assesses the interest, influence, and importance of those with an interest in an issue

• Question 545:

  When total quality management has been successfully implemented, the distinctions between staff and line activities can become blurred as empowered teams become responsible for both plans and actions when management layers

  decrease.

  The role of the quality function may include all of the following Except:

  A. Quality accounting
  B. Quality assurance
  C. Quality management system
  D. Supplier Quality
  A. Quality accounting

• Question 546:

  Not automating ineffective processes and choosing the lowest technology that gets the job done are examples of understanding the

  A. fit between the organization and the technology
  B. fit between six sigma and lean
  C. relationship between IT and engineering
  D. relationship between IT and quality
  A. fit between the organization and the technology

• Question 547:

  Disposition of a product using go/no-go data is based on what type of sampling plan?

  A. Variable
  B. Attribute
  C. Reduced
  D. Tightened
  B. Attribute

• Question 548:

  The most important criteria in the selection of an internal quality auditor is whether that person is:

  A. responsible for a functional area that is similar to the one being audited
  B. independent from the functional area being audited
  C. experienced as a quality auditor
  D. experienced in the functional area being audited
  D. experienced in the functional area being audited

• Question 549:

  To make quality training relevant to both the trainees and the company, a quality manager must ensure that the training:

  A. emphasizes continuous improvement
  B. includes quality improvement tools
  C. supports organizational objectives
  D. reinforces management by objective
  A. emphasizes continuous improvement

• Question 550:

  Which of the following factors is determined using knowledge of a product's reliability?

  A. Total loss
  B. Discounts
  C. Warranty terms
  D. Cost of poor quality
  D. Cost of poor quality