ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 381:

  A single shaft was measured by five different inspectors using the same micrometer with the following results.

  

  The variation in these measurements is best described by the concept of measurement

  A. validity
  B. correlation
  C. reliability
  D. calibration
  C. reliability

• Question 382:

  Which of the following factors is crucial to the success of any project?

  A. A matrix organizational structure
  B. A multi-departmental project team
  C. Recruitment of the best available people
  D. Support from senior management
  D. Support from senior management

• Question 383:

  A common approach to understanding and improving a process is to:

  A. Convene a focus group to study the process.
  B. Form a cross-functional ad hoc team to map the existing process, then after analysis, map the process as it might appear after improvement.
  C. Implement statistical process control.
  D. Audit the process to the ISO 9001 standard.
  B. Form a cross-functional ad hoc team to map the existing process, then after analysis, map the process as it might appear after improvement.

• Question 384:

  Organization X installs new machine technologies to identify latent key performance indicators (KPIs). What quality technique could be used to determine the KPIs to enhance the value of the short, medium, and long term strategic planning efforts?

  A. Quality function deployment
  B. TRIZ approach
  C. Kano model
  D. FMEA analysis
  D. FMEA analysis

• Question 385:

  All but one of the following represents good communicating skill. Which one does not?

  A. Body language and voice convey the same message.
  B. Use open-ended and closed questions at appropriate times.
  C. Since the brain works much faster than speaking, use the time while another person is speaking to plan your next comment or question.
  D. Use a paraphrasing technique to clarify your understanding of what was said.
  C. Since the brain works much faster than speaking, use the time while another person is speaking to plan your next comment or question.

• Question 386:

  Which of the following tools should a trainer use to identify the existing levels of employee knowledge?

  A. Balanced scorecard
  B. Need analysis
  C. Training records audit
  D. Industry survey
  B. Need analysis

• Question 387:

  To be effective, a knowledge management system should include which of the following elements?

  A. A means of rewarding people who share what they know
  B. A data management system that can be accessed by only the information technology staff
  C. Experienced knowledge management consultants
  D. Experts who can review and approve be
  C. Experienced knowledge management consultants

• Question 388:

  An organization's environmental scanning process has uncovered the following:

  They have an underutilized core competency.

  Their research and development capability is well recognized.

  Retention of their best performers is a problem.

  A new technology from another country can be employed in developing a whole new product family.

  What technique/tool was most likely used to categorize and analyze these and other similar data?

  A. Priorities matrix
  B. Process map
  C. Quality function deployment
  D. SWOT analysis
  D. SWOT analysis

• Question 389:

  Which of the following objectives is an example of a tactical quality goal?

  A. Reduce overall customer complaints
  B. Increase production efficiency in all departments
  C. Improve market share by 10%
  D. Reduce rework in finishing by 10%
  D. Reduce rework in finishing by 10%

• Question 390:

  From the following pairs, select the most critical factors relating to training:

  A. Support is derived from the strategic plan and the personal commitment and involvement of top management.
  B. Top management commitment and employee acceptance of the need for training.
  C. What training is needed and when.
  D. Who will deliver training and to whom.
  A. Support is derived from the strategic plan and the personal commitment and involvement of top management.