ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 221:

  Which of the following formulas is used to calculate takt time?

  A. Total production time divided by the quantity demanded by the customer in that time
  B. Quantity demanded by the customer in a period of time divided by available production time
  C. Quantity demanded by the customer in a period of time divided by total production time
  D. Available production time divided by the quantity demanded by the customer in that time
  D. Available production time divided by the quantity demanded by the customer in that time

• Question 222:

  In the theory of constraints, what is the greatest obstacle to eliminating a policy constraint?

  A. The cost of revising the policy
  B. Resistance to change
  C. Identifying the physical constraint related to the policy
  D. Implementing a timeline for eliminating the constraint
  B. Resistance to change

• Question 223:

  The most critical consideration in the deployment of strategic plans is:

  A. Sufficient resources can be made available to carry out the plans.
  B. The strategic goals do not exceed the present organization's capabilities.
  C. Middle management agrees with senior management that the strategic objectives are achievable.
  D. A process for tracking and measuring achievement of strategic goals is in place.
  A. Sufficient resources can be made available to carry out the plans.

• Question 224:

  Which of the following actions is considered a best practice in a customer-driven organization?

  A. Having a large customer service department that is responsible for all customer inquiries
  B. Organizing the management structure so that executive managers have responsibility for customer contact
  C. Training the entire workforce to act on customer requests
  D. Developing a group of highly trained individuals who visit customers on a regular basis
  C. Training the entire workforce to act on customer requests

• Question 225:

  What type of organizational structure supports operational, project-based decision-making while retaining independent functional management?

  A. Hierarchical
  B. Functional
  C. Inverted pyramid
  D. Matrix
  B. Functional

• Question 226:

  Which of the following factors should be considered in the interpretation of a histogram?

  A. Shape
  B. Stratification
  C. Control limits
  D. Correlation coefficient
  A. Shape

• Question 227:

  Which of the following aspects is important to a successful strategic planning process?

  A. Individual departments having their own set of goals
  B. Removing the flexibility of the planning process
  C. Separating planning from the management process
  D. Involving personnel from all levels of the organization
  D. Involving personnel from all levels of the organization

• Question 228:

  In terms of performance and perception, which of the following best describes a car with a reputation as an unreliable vehicle that gets better mileage and more reliable operation at lower cost than other vehicles in its class?

  A. Performance: Positive Perception: Negative
  B. Performance: Positive Perception: Positive
  C. Performance: Negative Perception: Negative
  D. Performance: Negative Perception: Positive
  C. Performance: Negative Perception: Negative

• Question 229:

  Which of the following statements best describes a project manager's primary responsibility?

  A. Providing reports and information about the project on a weekly basis
  B. Presenting results and being accountable for the success or failure of the project
  C. Preventing any negative influence of the project from disrupting the rest of the organization
  D. Preventing any interpersonal problems from occurring during the project
  B. Presenting results and being accountable for the success or failure of the project

• Question 230:

  When a quality manager is hiring additional staff for the quality department, the most important characteristic for the manager to look for in filling any of these positions is the applicant's

  A. ability to communicate effectively
  B. technical expertise in quality engineering
  C. formal education in appropriate areas of focus
  D. previous experience with TQM policies and procedures
  A. ability to communicate effectively