ASQ CMQ-OE Online Practice Questions and Exam Preparation

ASQ CMQ-OE Online Questions & Answers

• Question 201:

  A company wants to provide training in quality at the appropriate levels for all employees in the company. Which of the following people should be invited to help develop the needs analysis for this training?

  A. Quality department staff only
  B. Staff from various departments
  C. Top management
  D. Prospective employees
  B. Staff from various departments

• Question 202:

  The best way to identify all of the customers of a product is to

  A. ask sales who uses the product
  B. ask marketing who buys the product
  C. conduct double blind surveys throughout the market
  D. develop a flow diagram which follows the product to see who it affects
  D. develop a flow diagram which follows the product to see who it affects

• Question 203:

  Which of the following would be the best tool to use to understand the process linkage from supplier to customer:

  A. PDSA
  B. DMAIC
  C. FMEA
  D. SIPOC
  D. SIPOC

• Question 204:

  Which of the following conditions can cause a well-developed strategic quality plan to fail?

  A. Using a small planning team
  B. Inviting frontline workers to help develop the plan
  C. Lacking the will to implement the plan
  D. Lacking the ability to measure the results directly
  D. Lacking the ability to measure the results directly

• Question 205:

  Which of the following describes a Likert-type response format?

  A. Multiple-choice responses
  B. True-false choices
  C. A scale of 1 to 5
  D. A checklist
  C. A scale of 1 to 5

• Question 206:

  The role of the quality function in supporting strategic plans could include all but which of the following?

  A. Institute and enforce a quality policy across all organizational functions.
  B. Lead the implementation of an ISO 9001 QMS, as identified in the strategic plan.
  C. Advise other functions in the setting of quality objectives that are linked to the organization's strategic plan.
  D. Facilitate the deployment of the voice of the customer throughout the organization.
  A. Institute and enforce a quality policy across all organizational functions.

• Question 207:

  Which of the following tools will help clarify the cause and effect among several critical issues?

  A. Pareto analysis
  B. Prioritization matrix
  C. Interrelationship digraph
  D. Force field analysis
  C. Interrelationship digraph

• Question 208:

  The priority attributed to quality function is not based on size of the quality department. The quality function is not:

  A. A prevention squad
  B. Oriented towards defect detection
  C. A screen or barrier to protect customer
  D. All of these
  D. All of these

• Question 209:

  Which of the following training topics is important for a company's staff members but not for senior management?

  A. Company-wide quality policies
  B. Statistical process control
  C. The role of senior management in quality
  D. Six sigma concepts
  B. Statistical process control

• Question 210:

  A company wide quality management system is defined as a:

  A. formal structure for establishing and meeting quality goals throughout an organization
  B. documented process for planning and developing quality policies
  C. policy development process for quality that involves department-level leadership
  D. method of ensuring that customer requirements take precedence over all other organizations
  A. formal structure for establishing and meeting quality goals throughout an organization