ServiceNow CIS-SPM Online Practice Questions and Exam Preparation

ServiceNow CIS-SPM Online Questions & Answers

• Question 51:

  Use this table to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace.

  A. pm_project
  B. pm_toplevel_project
  C. pm_home_page_config
  D. project_template_config
  C. pm_home_page_config

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  Explanation/Reference:

  According to the ServiceNow documentation, the pm_home_page_config table is used to configure the parameters displayed on a project card on the My Projects Space page of the Project Workspace. The other tables are used for different

  purposes:

  pm_project: Stores information about projects.

  pm_toplevel_project: Stores information about top-level projects.

  project_template_config: Stores information about project templates.

• Question 52:

  What information are users required to enter on a cost plan for a demand?

  A. Cost type
  B. Discount Rate %
  C. Total planned cost
  D. Functional currency
  A. Cost type

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  Explanation/Reference:

  According to the Cost plan breakdown document, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.

• Question 53:

  What are the default project template configuration records available in the Template Config module? Choose 3 answers

  A. Project task
  B. Project subtask
  C. Project
  D. Task
  E. Project template
  A. Project task
  C. Project
  E. Project template

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  Explanation/Reference:

  The default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template.

  The other options are incorrect because:

  B. Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record.

  D. Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record.

  https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html

• Question 54:

  If a lens has four entities, which entity within the lens structure would not have a parent reference?

  A. Top-level entity
  B. Second-level entity
  C. Third-level entity
  D. Bottom entity
  A. Top-level entity

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  Explanation/Reference:

  According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity. https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/concept/c_Lens.html

• Question 55:

  Which statement defines the Project Workspace?

  A. A central location to view of all projects in a portfolio to prioritize work
  B. A central location for creating and managing projects
  C. A central location transform the navigation of lists and forms into an interactive graphical experience
  D. A central location for viewing and assessing business demands
  B. A central location for creating and managing projects

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  Explanation/Reference:

  According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.

  The other options are incorrect because:

  A. A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace.

  C. A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace.

  D. A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.

  https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectWorkspace.html https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_PortfolioWorkbench.html https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/concept/c_Lens.html https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandWorkbench.html

• Question 56:

  The Project management application supports two types of external dependencies. What are they?

  Choose 2 answers

  A. Hard Dependency.
  B. Task Dependency.
  C. Change Dependency.
  D. Soft Dependency.
  E. Milestone Dependency.
  A. Hard Dependency.
  D. Soft Dependency.

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  Explanation/Reference:

  The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.

• Question 57:

  Idea [im_idea_core] is directly extended from which table?

  A. It is not extended from any table
  B. Task
  C. Idea Modules
  D. Project
  A. It is not extended from any table

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  Explanation/Reference:

  According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:

  Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc.

  Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal.

  Project: The Project table is a child table of the Task table that stores information about projects.

  https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_IdeaTable.html https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/reference/r_IdeaModulesTable.html https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html

• Question 58:

  What role can configure the default columns in the project planning console?

  Choose 2 answers

  A. it_pps_admin
  B. it_project_manager
  C. it_console_admin
  D. admin
  A. it_pps_admin
  D. admin

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  Explanation/Reference:

  According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform https://support.servicenow.com/kb?id=kb_article_viewandsysparm_article=KB0714565 https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html

• Question 59:

  Which artifacts can be linked to either a program, a portfolio, both, or neither?

  Choose 2 answers

  A. Operational plans
  B. Demands
  C. Test cases
  D. Stories
  E. Projects
  B. Demands
  E. Projects

• Question 60:

  When creating a project from demand, what related records are moved and copied upon Project Creation?

  A. Resource Plan and Cost Plan.
  B. Resource Plan and Change Requests.
  C. Idea and Demand.
  D. Cost Plan and Assessment.
  A. Resource Plan and Cost Plan.

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  Explanation/Reference:

  According to the Create a customer project from a demand document, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation. The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.