IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 281:

  An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?

  A. Opportunity cost
  B. Cost of nonconformance
  C. Sunk costs
  D. Cost-benefits
  C. Sunk costs

  ---

  The monies that have already been invested in the existing solution are called sunk costs. Sunk costs are the funds that have been "sunk" into the solution and are no longer available. A is incorrect. The opportunity cost is when there are two or more solutions to choose from, but only one can be selected. The opportunity cost is the total amount of the opportunities that cannot be selected. B is incorrect. The cost of nonconformance describes the cost of not conforming to quality, such as lost sales, lost work, defects, and even safety considerations. D is incorrect. It is a ratio to compare the costs of a solution to the benefits received for the costs.

• Question 282:

  A new regulation is introduced that the project must comply with to remain competitive and industry compliant. Management wants to understand the effect of this new requirement on the project. What will the business analyst (BA) use to evaluate the change?

  A. Process Modelling
  B. Domain Knowledge
  C. Traceability
  D. Impact Analysis
  D. Impact Analysis

  ---

  Impact analysis: An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.

• Question 283:

  A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?

  A. Consider business relevance while tracing requirements
  B. Choose appropriate format to communicate requirements
  C. Ensure test scenarios align to business requirements
  D. Facilitate a focus group with users to get feedback
  A. Consider business relevance while tracing requirements

  ---

  According to the BABOK Guide, considering business relevance while tracing requirements is a technique for maintaining requirements. This technique can help the BA ensure future requirements meet a business need, as it involves linking each requirement to a business objective or goal that provides value to stakeholders. By doing so, the BA can avoid implementing functionality that does not provide any business value or align with stakeholder needs. Therefore, the correct answer is A.

• Question 284:

  An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?

  A. Goals and objectives
  B. Organizational culture
  C. Risks and assumptions
  D. Business needs
  A. Goals and objectives

  ---

  Goals and objectives are statements that describe what the organization intends to achieve or become in the future. They provide the context and direction for the current state analysis and help to identify the gaps and opportunities for improvement. Organizational culture, risks and assumptions, and business needs are also important inputs, but they are not as critical as goals and objectives. References: BABOK Guide v3, page 18; CCBA Mock Test,

• Question 285:

  When a business analyst hosts a structured walkthrough of the requirements, what should the walkthrough always include at the beginning of the process?

  A. Review of the business case for the analysis
  B. Review of the requirements to be discussed
  C. Agenda
  D. Identification of the objectives and goals
  B. Review of the requirements to be discussed

  ---

  A structured walkthrough should begin with a review of the requirements to be discussed in the session. Answer C is incorrect. An agenda is often necessary, but it's not the best answer for this QUESTION. Answer A is incorrect. The business case isn't needed for review during a structured walkthrough of the requirements. Answer D is incorrect. The identification of the objectives and goals isn't appropriate at this meeting.

• Question 286:

  Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

  A. End users
  B. Business analysts
  C. Project managers
  D. Functional managers
  A. End users

  ---

  End users of a system are the stakeholders that are to have the most direct awareness of problems. The end users typically represent the largest group of stakeholders and are closest to the applications, services, and facilities where business needs may be represented. Answer C is incorrect. Project managers may be aware of business needs, but they aren't the most likely stakeholders. Answer D is incorrect. Functional managers oversee end users and other resources, but may not be the stakeholders closest to the need. Answer B is incorrect. Business analysts can help identify and clarify the need, but this isn't the best choice for the QUESTION.

• Question 287:

  Which of the following approaches describes the project management approach of refining requirements and project scope?

  A. Plan-driven
  B. Change-driven
  C. Iterative
  D. Progressive elaboration
  D. Progressive elaboration

  ---

  Progressive elaboration describes the project management approach of refining requirements and project scope. C is incorrect. Iterative is not a valid business analysis approach. A is incorrect. The plan-driven approach defines business analysis activities. This approach is used to focus on minimizing up-front uncertainty and to ensure that the solution is fully defined before implementation begins in order to maximize control and minimize risk. It is preferred when requirements are effectively defined in advance of implementation. B is incorrect. Change-driven approaches to business analysis deal with rapid delivery of the business value. The business value is delivered in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution. The change-driven approaches are preferred while taking an exploratory approach for incremental improvement of an existing solution.

• Question 288:

  You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

  A. Business analyst
  B. Project manager
  C. Domain subject matter expert
  D. Sponsor
  B. Project manager

  ---

  The project manager is responsible for writing the project scope. The solution scope serves as an input the project charter, which is needed for the project scope. Answer A is incorrect. The business analyst does not write the project scope. Answer D is incorrect. The sponsor doesn't write the project scope but she may approve the project scope. Answer C is incorrect. The domain subject matter expert helps to identify the affected organizational units, lines of business, and prioritization of the required capabilities defined in the solution scope.

• Question 289:

  Which one of the following business analysis techniques for analyzing business goals converts the business goals into achievable objectives and measures?

  A. Benchmarking
  B. Root cause analysis
  C. Functional decomposition
  D. Business rules analysis
  C. Functional decomposition

  ---

  Functional decomposition converts the business goals into achievable objectives and measures. Answer B is incorrect. Root cause analysis determines the underlying source of the problem. Answer D is incorrect. Business rules analysis identifies changes in the policies that guide the organization towards achieving its goals and objectives. Answer A is incorrect. Understanding what competing organizations and peers are doing, Benchmarking allows the organization to remain at a comparable level of service or identify opportunities to increase efficiency.

• Question 290:

  A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?

  A. Perform stakeholder analysis
  B. Organize requirements categories
  C. Determine approval authority
  D. Implement appropriate level of abstraction
  D. Implement appropriate level of abstraction

  ---

  Level of abstraction describes the breadth and depth of the information being provided. Representations of information may range from highly conceptual or summarized to very detailed. In determining how much detail each stakeholder may require as the initiative evolves, consideration is given to the needs of the stakeholders, the complexity of what is being explained, and the importance of the change. Rather than present the same information to all stakeholders, business analysts should present information with appropriate breadth and level of detail based on each stakeholder's role. Business analysis information regarding a topic of significant importance or high level of risk is frequently represented in greater detail.