IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 301:

  Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

  A. Functional decomposition
  B. Process modeling
  C. Scope modeling
  D. Data modeling
  A. Functional decomposition

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  Ben is completing the functional decomposition technique for the organize requirements process. Each component in the printer can have its own set of requirements, while the improved printer to be manufactured is the ultimate goal of the requirements. Answer D is incorrect. Data modeling describes the concepts and relationships relevant to the solution or business domain. Answer: C is incorrect. Scope modeling allows the requirements to be organized by the solution component they're relevant to. Answer: B is incorrect. Process modeling is the activity of representing processes of an enterprise, so that the current process may be analyzed and improved in future. It allows the requirements to be organized around the related processes. Processes are also considered to have sub-processes, inputs, and outputs.

• Question 302:

  You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?

  A. RAM Chart
  B. Affinity Diagram
  C. Stakeholder Analysis
  D. Text-Oriented Chart
  C. Stakeholder Analysis

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  Stakeholder Analysis involves identification of the stakeholders and classifying them based on their interest, influence, and involvement in the project. This enables the project manager to focus on the relationships necessary to ensure the success of the project by planning the communications properly. B is incorrect. Affinity Diagram is a method of group creativity technique to collect requirements which allows large numbers of ideas to be sorted into groups for review and analysis. This is generally used in Scope Management and is not applicable to this QUESTION. A and D are incorrect. RAM and Text-Oriented charts are the various formats of documenting the team member roles and responsibilities and are useful as tools in developing the Human Resource Plan. These are not applicable to this QUESTION.

• Question 303:

  Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?

  A. Financial risk
  B. Positive risk
  C. Organizational risk
  D. Technical risk
  B. Positive risk

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  Positive risks are risks that may bring about a positive outcome if the event happens. This is not a concern for Jason in the initial risk assessment in the business case. D is incorrect. Technical risks evaluate whether the chosen technology and suppliers can deliver the required functionality. A is incorrect. Financial risks evaluate whether costs may exceed levels that make the solution viable or potential benefits may disappear. C is incorrect. Organizational risks determine whether the organization will make the changes necessary to benefit from the new solution.

• Question 304:

  A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company's needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?

  A. Negative Impact to value
  B. Positive Evaluation Results
  C. Risk Tolerance
  D. Issue Management
  C. Risk Tolerance

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  The element of risk assessment that the BA needs to consider is risk tolerance. Risk tolerance is the degree of uncertainty that an organization or a stakeholder is willing to accept in relation to the achievement of its objectives or goals1. Risk tolerance can vary depending on the type, impact, and likelihood of the risk, as well as the stakeholder's attitude, perception, and preference. The BA should consider the risk tolerance of the organization and the stakeholders when quantifying the probability that the solution will meet their needs and assessing the relevant risks. References: 1: BABOK Guide v3, Section 3.2

• Question 305:

  Beth is a business analyst for her organization and she's discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities. What task is Beth completing in this scenario?

  A. Manage the stakeholders.
  B. Evaluate solution performance.
  C. Define transition requirements.
  D. Assess organizational readiness.
  D. Assess organizational readiness.

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  Beth is performing the assessment of organizational readiness. This task reviews the organization's ability to accept and use the solution. Answer A is incorrect. Stakeholder management is not an applicable business analysis task for this scenario. Answer C is incorrect. The task of defining transition requirements describes the process of moving from one solution to another. Answer B is incorrect. Evaluation of solution performance is the task of reviewing current solutions for improvement.

• Question 306:

  You are the business analyst for your organization. You've believed that your solution can actually be purchased from outside vendor rather than trying to create the solution internally. You decide to ask the vendor to provide a fee for their services based on the statement of work. What document will you give the vendor along with the statement of work?

  A. Request for quote
  B. Contract terms
  C. Request for proposal
  D. Purchase order
  A. Request for quote

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  When an organization wants just the cost of the service or product, request for quote is used. Quotes, provided by vendors to buyers, don't present any ideas or direction, but provide just the cost of the solution. Answer C is incorrect. Request for proposal asks the vendor to provide detail on a proposed solution and the cost of the solution. Answer: D is incorrect. Purchase order tells the vendor that your organization will be purchasing the goods or services. Answer: B is incorrect. Contract terms aren't feasible, as the business analyst doesn't know how much the solution will cost. Contract terms come later in the procurement process.

• Question 307:

  A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions. Which elicitation technique would you recommend for this business analyst?

  A. Business rules analysis
  B. Brainstorming
  C. Benchmarking
  D. Data flow diagrams
  B. Brainstorming

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  Brainstorming is the business analysis solution the business analyst should use to generate a broad set of options. Answer: C is incorrect. Benchmarking compares two comparable businesses, solutions, systems, or other entities for measurement, goal setting, and idea generation. Answer A is incorrect. Business rules analysis defines the rules that govern decisions in an organization and that define, constrain, or enable organizational operations. Answer D is incorrect. Data flow diagrams illustrate how information is input, processed, stored, and output from systems.

• Question 308:

  You're organizing the business analysis approach for your organization. Jane wants to know when changes to requirements are most likely to happen in business analysis processes. Which one of the following statements best describes when changes to requirements may happen?

  A. Changes to requirements usually happen at the end of the business analysis processes.
  B. Changes to requirements usually happen early in the business analysis processes.
  C. Changes to requirements may happen at any time.
  D. Changes to requirements happen after the business analysis processes.
  C. Changes to requirements may happen at any time.

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  Changes to requirements may happen at any time in the business analysis processes and throughout the project. When these changes happen later in the process, it becomes more difficult to accept, communicate, and manage those changes. Answer B is incorrect. Changes may happen at any time, not just at the beginning of the processes. Answer A is incorrect. Changes don't just happen at the end of the business analysis processes. Answer D is incorrect. Changes may happen at any time, not just after the business analysis processes.

• Question 309:

  As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints. Which one of the following is a constraint?

  A. The solution must cost less than $450,000.
  B. The solution should be implemented during the summer months.
  C. The solution must be done by December 31.
  D. The solution won't need external resources.
  C. The solution must be done by December 31.

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  Of all the choices, the deadline of December 31 is the best example of a constraint. Answer B is incorrect. This is an assumption and/or a loose requirement of the solution's work. Answer A is incorrect. This is a loose constraint as there's the maximum amount of finance available, but as long as the solution is less than this amount, it's acceptable. Answer D is incorrect. This is an example of an assumption, as there's no evidence that external resources are not needed.

• Question 310:

  A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?

  A. Conduct an impact analysis
  B. Estimate the scope of work
  C. Resolve differences of opinion
  D. Perform a feasibility study
  C. Resolve differences of opinion

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  The BA should resolve differences of opinion among the accountants to develop the correct set of requirements. This is because resolving differences of opinion is a technique that involves identifying and addressing conflicts or disagreements among stakeholders regarding their needs, expectations, or preferences. Resolving differences of opinion can help to achieve a consensus on the requirements and ensure that they reflect the best interests of the stakeholders. The other options are not as relevant or necessary as resolving differences of opinion. References: BABOK Guide, section 10.20: Resolve Differences of Opinion CCBA Practice Test,