IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 291:

  There are four methods to generate a business need in an organization. Which approach would an organization use when there's recognized competition in the marketplace?

  A. From the bottom up
  B. From external drivers
  C. From middle management
  D. From the top down
  B. From external drivers

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  From external drivers is used when there's recognized competition in the marketplace. Answer D is incorrect. From the top down is defined as the need to achieve a strategic goal. Answer A is incorrect. From the bottom up is described as a problem with the current state of a process, function, or system. Answer C is incorrect. From middle management is described as a manager needs additional information to make sound decisions or must perform additional functions to meet business objectives.

• Question 292:

  Which approach is best to take when a business analyst is assessing the solution options for a business need when there are relatively few criteria involved?

  A. Focus on the life cycle costs of the solutions.
  B. Focus on the commonalities of the solutions.
  C. Focus on the differences of the solutions.
  D. Focus on the implementation cost of the solutions.
  C. Focus on the differences of the solutions.

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  When there are only few criteria involved, it's often easiest and most direct to focus on the differences of the solutions. B is incorrect. The commonalities of the solutions won't expose the weaknesses, strengths, and values between the solutions. A is incorrect. The life cycle costs may be considered, but there are other elements that can be considered too. D is incorrect. The implementation cost of the solution is usually considered, but it's the business value of the solutions that the business analyst should actually focus on.

• Question 293:

  You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support. How long will you need to use your in-house solution to be more cost effective than the vendor's proposed solution?

  A. 105 months
  B. 32 months
  C. 64 months
  D. 19 months
  A. 105 months

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  In 105 months, your solution will equate to the cost savings offered by the vendor. In other words, if your solution will be kept longer than 105 months, it's best to use your solution. You can find this solution by first finding the difference of the build and buy costs, which is $47,000. Next, find the difference of the monthly costs, which is only $450. You'll then divide $47,000 by $450 for an answer of 104.4 months, or for this answer, 105 months. Answer C is incorrect. 64 months is not the correct calculation to this scenario. Answer B is incorrect. 32 months is not the correct calculation to this scenario. Answer D is incorrect. 19 months is not the correct calculation to this scenario.

• Question 294:

  There are three inputs needed to determine the solution approach process. What are these inputs?

  A. Business need, organizational process assets, and enterprise environmental factors
  B. Business need, enterprise environmental factors, and required capability
  C. Business need, organizational process assets, and assumptions
  D. Business need, organizational process assets, and required capability
  D. Business need, organizational process assets, and required capability

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  The three inputs needed to determine the solution approach process are business need, organizational process assets, and required capability. B is incorrect. This answer doesn't describe the three needed inputs to determine the solution approach process. A is incorrect. This answer doesn't describe the three needed inputs to determine the solution approach process. C is incorrect. This answer doesn't describe the three needed inputs to determine the solution approach process.

• Question 295:

  Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?

  A. Organizational process asset
  B. Enterprise architecture
  C. Business need
  D. Matrix structure
  A. Organizational process asset

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  Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow. Answer C is incorrect. The business need describes business requirements, solution scope, and solution requirements. Answer B is incorrect. The enterprise architecture describes the relationship among the organizational units and how the organizational units act with one another. Answer D is incorrect. A matrix structure is not one of the three inputs to the business analysis process.

• Question 296:

  You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?

  A. Parametric estimate
  B. Planning
  C. Report project
  D. Timeboxing
  D. Timeboxing

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  Timeboxing describes the amount of work that the project team is capable of completing in a set period of time. Answer: B is incorrect. Planning is a generic project management process that plans for the project work.

• Question 297:

  Your organization is using a plan-driven approach to business analysis. What must you do with all of the communication documents created as part of this high-priority project that you are serving as the business analyst for?

  A. The communications management plan will dictate what will happen to the business analysis communications.
  B. All formal communication must be destroyed once the project is completed.
  C. All communications must be archived and will become part of the organizational process assets.
  D. All communications must be documented and passed onto the solution's project manager for analysis and to serve as supporting detail.
  C. All communications must be archived and will become part of the organizational process assets.

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  Communications in a plan-driven approach to business analysis must use formal communication. Formal communications should be archived as part of the organizational process assets. Answer A is incorrect. The communications management plan may dictate that the communications be archived, but this is not a requirement of the communications management plan. Answer D is incorrect. The project manager may want to reference the communication but doesn't always need. If the communications are archived, then the project manager can access them as needed. Answer B is incorrect. Communication documents are not destroyed; they are archived as part of the organizational process assets.

• Question 298:

  The Business Requirements Document (BRD) prepared by the business analyst (BA) was circulated to stakeholders for approval. Some stakeholders objected to the Use Case diagrams and could not understand them. Why would these be included in the document?

  A. The models were included as a mistake because Use Case diagrams are technical.
  B. The models are part of the technical documents and not part of BRD documents.
  C. The models are used for analysis and refining requirements and design.
  D. The models did not change the value compared to text based requirements
  C. The models are used for analysis and refining requirements and design.

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  This is because use case diagrams are graphical models that show the actors, use cases, and relationships involved in a system or a solution. Use case diagrams are part of the business requirements document, as they help to analyze and refine the functional requirements and design of the solution. The models were not included as a mistake (A), as use case diagrams are not technical, but business-oriented. The models are not part of the technical documents (B), as they do not describe the implementation details of the solution, but the business needs and objectives. The models did change the value compared to text based requirements (D), as they provide a visual and concise way to communicate the requirements and design. References: CCBA Practice Test, CCBA Mock Test

• Question 299:

  You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?

  A. Stakeholder assessment of implementation
  B. Issue management and identification
  C. Evaluation of a business need
  D. Capability assessment
  C. Evaluation of a business need

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  When there are customer complaints, loss of revenue, or new market opportunities, the best course of action is the evaluation of a business need. Answer D is incorrect. Capability assessments are useful, but they happen after defining and evaluating the business need. Answer: B is incorrect. Issue management and identification cannot be the best answer for understanding and research customer complaints. Answer A is incorrect. Stakeholder assessment of implementation is not a valid business analysis activity.

• Question 300:

  Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?

  A. Requirements envisioning
  B. Project scope
  C. Requirements foundation
  D. Product scope
  D. Product scope

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  The product scope defines all of the features and functions of the thing, solution, or service the project or organization will create. Answer: B is incorrect. The project scope defines all of the required work to satisfy the requirements of the project. Answer A is incorrect. The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning. Answer C is incorrect. Requirements foundation is not a valid term for business analysis.