IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 271:

  An organization has hired a consulting firm to implement and customize a software solution they purchased. The firm has raised concerns regarding the effort required to develop a solution that meets all requirements. On what basis should the requirements be prioritized in this context?

  A. Benefit
  B. Cost
  C. Risk
  D. Penalty
  A. Benefit

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  The basis on which the requirements should be prioritized in this context is benefit. This means that the requirements should be ranked or ordered based on their value or impact for the stakeholders or the organization. The benefit of a requirement can be measured or estimated by various criteria such as return on investment, customer satisfaction, competitive advantage, etc. The other options are incorrect because: Option B is incorrect because cost is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Cost is the amount of money or resources required to implement or maintain a requirement. Cost can affect the feasibility or viability of a requirement. Option C is incorrect because risk is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Risk is the uncertainty or possibility of a negative or positive outcome or event that may affect a requirement. Risk can affect the urgency or importance of a requirement. Option D is incorrect because penalty is not the basis on which the requirements should be prioritized in this context, but a factor that should be considered in prioritizing the requirements. Penalty is the consequence or loss that may occur if a requirement is not met or delivered. Penalty can affect the necessity or desirability of a requirement. References: BABOK Guide v3, section 10.43: Prioritization

• Question 272:

  A lead business analyst (BA) analyzed the performance of all BA's within the organization. How should the BA approach communicating the results to stakeholders?

  A. Compare a solution used at another company
  B. Identify the performance objectives
  C. Select performance measures
  D. Determine the reporting requirements
  D. Determine the reporting requirements

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  This is because the BA should first understand the information needs and preferences of the stakeholders before communicating the results of the performance analysis. The BA should determine the reporting requirements, such as the format, frequency, level of detail, and distribution of the reports. Comparing a solution used at another company (A) is not a relevant option, as it does not address the communication issue. Identifying the performance objectives (B) and selecting the performance measures ?are steps that should be done before analyzing the performance, not after. References: CCBA Practice Test, CCBA Mock Test

• Question 273:

  A business analyst (BA) is working on a project to revise the way a company bills its customers. At the onset of the project, the BA creates the following matrix:

  A. Stakeholder analysis
  B. Strategy analysis
  C. Root cause analysis
  D. Business capability analysis
  A. Stakeholder analysis

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  The matrix that the BA created at the onset of the project to revise the way a company bills its customers is a stakeholder analysis matrix. A stakeholder analysis matrix is a table that shows the characteristics, needs, expectations, and influences of stakeholders. A stakeholder analysis matrix can help to identify and prioritize the relevant stakeholders for a project or a solution. The other options are incorrect because: Option B is incorrect because strategy analysis is not a matrix, but a knowledge area. Strategy analysis is a set of tasks and techniques that are used to understand the current state, define the future state, assess risks, and define change strategy for an organization or a project. Option C is incorrect because root cause analysis is not a matrix, but a technique. Root cause analysis is a technique that is used to identify and address the underlying or fundamental causes of a problem or an opportunity. Option D is incorrect because business capability analysis is not a matrix, but a technique. Business capability analysis is a technique that is used to identify and evaluate the capabilities or skills that enable an organization to achieve its goals or outcomes.

• Question 274:

  In order to assess the capability gaps of an organization, you'll need all of the following inputs except for which one?

  A. Solution performance assessment
  B. Enterprise architecture
  C. Solution scope
  D. Business need
  C. Solution scope

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  The solution scope is not an input of this process. The solution scope actually uses the output of the assess capability gaps process as one of its inputs. Answer D is incorrect. The business need does serve as one of the three inputs of the assess capability gaps process. Answer: B is incorrect. The enterprise architecture does serve as one of the three inputs of the assess capability gaps process. Answer A is incorrect. Solution performance assessment does serve as one of the three inputs of the assess capability gaps process.

• Question 275:

  Which one of the following is not an event-based elicitation technique?

  A. Focus group
  B. Interface analysis
  C. Interview
  D. Workshop
  B. Interface analysis

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  Interface analysis is not an event-based elicitation technique. It is an elicitation technique that identifies interfaces between solutions and how the interfaces will interact. Answer D is incorrect. A workshop is an event-based elicitation technique. Answer A is incorrect. A focus group is an event-based elicitation technique. Answer C is incorrect. An interview is an event-based elicitation technique.

• Question 276:

  A senior business analyst (BA) must review the requirements specification of a junior BA. The senior BA puts together a list of key evaluation criteria to guide the determination of a requirement's quality. Which of the criteria below is a characteristic of a quality requirement?

  A. Atomic
  B. Owned
  C. Mapped
  D. Allocated
  A. Atomic

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  Atomic is a characteristic of a quality requirement that means it cannot be broken down further into smaller requirements. It helps to ensure that the requirement is clear, concise, and complete. Owned, mapped, and allocated are not characteristics of a quality requirement, but rather attributes or relationships of a requirement. References: BABOK Guide v3, page 40; CCBA Mock Test,

• Question 277:

  You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders. What document are you creating?

  A. Requirements documentation
  B. Business case
  C. Project charter
  D. Vision statement
  D. Vision statement

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  This is an example of a vision statement. A vision statement, also called a problem statement, shows the categories of stakeholders and how the solution will help each stakeholder. Answer C Answer C is incorrect. A project charter authorizes the project. Answer B is incorrect. The business case justifies the cost of the solution for the rewards the solution will bring to the organization. Answer A is incorrect. The requirements documentation doesn't define the benefits of the solution for the stakeholders; it only lists the requirements of the endeavor.

• Question 278:

  You are the business analyst for your organization and you're working with the key stakeholders to validate the requirements. In your review, you have determined the business value of each requirement and you've discovered three

  requirements that do not deliver direct or indirect value to the stakeholders.

  What should you do with these requirements?

  A. Determine their purpose in the requirements set.
  B. Justify their existence.
  C. See if the requirements are integrated with other requirements.
  D. Remove them from the requirements set.
  D. Remove them from the requirements set.

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  Requirements that do not add direct or indirect value need to be removed from the requirements set. Answer B is incorrect. It's not best to justify the existence of requirements; requirements must contribute to the business need or solution. Answer A is incorrect. If the requirements do not add some type of value, then you don't need to determine the purpose of the requirements. This answer isn't valid. Answer C is incorrect. If the requirements were integrated or linked to other requirements, then it would already be evident that the requirements offer an indirect value to the requirements, solution, or stakeholders.

• Question 279:

  The business analyst (BA) is helping the business stakeholders prioritize requirements for a new customer portal for managing orders, delivery, and payment information. A number of requirements address compliance with regulations regarding access for people with disabilities. What factor should the BA use to guide the stakeholders when assigning a priority for these specific requirements?

  A. Dependencies
  B. Penalties
  C. Risk
  D. Stability
  A. Dependencies

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  Dependencies If certain requirements cannot be completed without others being done first (or at all), all dependent requirements should be prioritized together.

• Question 280:

  You are the business analyst for your organization and you're working with Adam on business analysis processes. Adam is steeped in knowledge regarding the project's purpose. Of the following, what type of business analysis stakeholder is Adam?

  A. Project manager
  B. Domain subject matter expert
  C. Sponsor
  D. Regulator
  C. Sponsor

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  The domain subject matter expert is a person who is steeped in knowledge regarding the project's purpose. Answer A is incorrect. The project manager must ensure that the business analysis approach is compatible with other project activities. Answer D is incorrect. The regulator approves any tailoring to the business analysis processes or activities. Answer C is incorrect. The sponsor allows the business analysis activities and resources to exist in support of the organization.