SAP C_TCRM20_73 Online Practice Questions and Exam Preparation

SAP C_TCRM20_73 Online Questions & Answers

• Question 71:

  Which of the following are types of SAP CRM product? There are 3 correct answers to this question. Response:

  A. Material
  B. Sales
  C. Service
  D. Financing
  E. Warranty
  A. Material
  D. Financing
  E. Warranty

• Question 72:

  Which of the following statements are correct regarding copying and follow up if a transaction?

  Please choose the correct answer.

  Response:

  A. You can choose the transaction type during follow up.
  B. Header data is copied and you can select items during copying a transaction.
  C. Transaction history is updated after copying a transaction.
  D. Whether a transaction type can be copied or not, is customized in the copying control of transactions.
  A. You can choose the transaction type during follow up.

• Question 73:

  You would like to exchange condition type information from the CRM system to the ERP system and vice-versa. In this scenario, which of the following statements are true?

  There are 2 correct answers to this question.

  Response:

  A. SAP CRM condition types cannot be loaded into R/3
  B. Condition types have a source system assigned
  C. All R/3 condition types can be loaded into CRM
  A. SAP CRM condition types cannot be loaded into R/3
  B. Condition types have a source system assigned

• Question 74:

  You can add external application to the CRM WebClient UI by using the transaction launcher and SAP Internet Transaction Server (ITS). These include:

  (Choose correct answer)

  Response:

  A. Web sites of your choice
  B. Transactions in an ERP system
  C. Administration transactions in the CRM system
  D. Rest all answers are correct
  D. Rest all answers are correct

• Question 75:

  Synchronisation to mobile clients is managed through which of the following?

  Please choose the correct answer.

  Response:

  A. Administration console
  B. Mobile application studio
  C. Administration Guide
  D. Mobile Dev studio
  B. Mobile application studio

• Question 76:

  From a technical point of view, the SAP CRM product master is a collection or arrangement of which of the following?

  Please choose the correct answer.

  Response:

  A. Classifications
  B. Set Types
  C. Hierarchies
  B. Set Types

• Question 77:

  A Sales Order can be created via several channels in SAP CRM (e.g. Customer Webshop). Which application can be integrated with SAP CRM to ensure that the order is delivered in a timely manner?

  Please choose the correct answer.

  Response:

  A. SAP SCM
  B. SAP EVM
  C. SAP SRM
  D. SAP BI
  A. SAP SCM

• Question 78:

  You have been asked to solve a CRM middleware problem. Business partners created in SAP CRM are not being transferred to SAP ERP. What would you do to solve the problem?

  There are 3 correct answers to this question.

  Response:

  A. Check number range assignments in SAP ERP and SAP CRM.
  B. Check mBDOC processing in SAP ERP.
  C. Check erroneous BDOC messages in SAP CRM.
  D. Check RFC connections.
  A. Check number range assignments in SAP ERP and SAP CRM.
  C. Check erroneous BDOC messages in SAP CRM.
  D. Check RFC connections.

• Question 79:

  Text data can be maintained in a business transaction at the header or item level. What identifies which texts will be available in a transaction?

  Please choose the correct answer.

  Response:

  A. Text profile
  B. Text determination procedure
  C. Notes assignment profile
  D. Text Types
  B. Text determination procedure

• Question 80:

  Date management enables you to process the dates that are relevant for you in one document. You are planning to use it in contracts (cancellation dates and runtimes).

  Which of the following would you need to work with when configuring Date Management?

  There are 2 correct answers to this question.

  Response:

  A. Date Profile
  B. Date Availability You are going to customize SAP CRM billing, which of the statements are correct? There are 2 correct answers to this question.
  C. Date Type
  D. Date Category
  A. Date Profile
  C. Date Type