SAP C_TCRM20_73 Online Practice Questions and Exam Preparation

SAP C_TCRM20_73 Online Questions & Answers

• Question 91:

  Which of the following components can be synced between MS outlook or Lotus Notes and SAP CRM?

  There are 2 correct answers to this question.

  Response:

  A. Task
  B. Interaction log
  C. Business Partners
  D. Appointments
  A. Task
  C. Business Partners

• Question 92:

  Which of the following statements regarding marketing attributes are correct?

  There are 2 correct answers to this question.

  Response:

  A. Marketing attributes can be assigned to a business partner.
  B. Marketing attributes can be used in the SAP CRM Web Channel.
  C. Marketing attributes always can have only one value selected.
  D. Marketing attributes can only be assigned to one attribute set
  A. Marketing attributes can be assigned to a business partner.
  B. Marketing attributes can be used in the SAP CRM Web Channel.

• Question 93:

  Which of the following SAP software components can be integrated with SAP CRM to allow you to compile and synchronize all the relevant data used to monitor and measure the success of your enterprise?

  Please choose the correct answer.

  Response:

  A. SCM
  B. HCM
  C. BW
  D. SRM
  C. BW

• Question 94:

  For SAP Field applications, which of the following features and functions are available on the laptop without connecting to the SAP CRM Server?

  There are 3 correct answers to this question.

  Response:

  A. Determination of prices and discounts
  B. Creation of Quotations
  C. Maintenance of Calendar entries
  D. Availability check
  A. Determination of prices and discounts
  B. Creation of Quotations
  C. Maintenance of Calendar entries

• Question 95:

  You are a Key member of a CRM implementation project. Which of the following describes an accurate User Interface Strategy?

  Please choose the correct answer.

  Response:

  A. Business users should use CRM Webclient UI, advance users can use SAP GUI.
  B. Business users should user CRM webclient, Administrators can use SAP GUI.
  C. Business Users should use CRM Webclient, Administrators can use either People Centric User Interface (PCUI) or SAP GUI.
  D. Business users should use Web Client for Interaction centre and PCUI for other processes.
  B. Business users should user CRM webclient, Administrators can use SAP GUI.

• Question 96:

  The navigation bar can include which of the following? There are 3 correct answers to this question. Response:

  A. Application search launches.
  B. An URL link
  C. SAP NetWeaver BI reports and analysis
  D. Transactions in other systems.
  A. Application search launches.
  B. An URL link
  D. Transactions in other systems.

• Question 97:

  Which of the following are examples of business transactions in SAP CRM?

  There are 3 correct answers to this question.

  Response:

  A. Appointments/meetings
  B. Campaigns
  C. Call lists
  D. Rebate agreements
  E. Service confirmations
  A. Appointments/meetings
  D. Rebate agreements
  E. Service confirmations

• Question 98:

  Your company is implementing SAP CRM and SAP ERP in phase 1. They are planning a phase 2 to include SAP SRM and SAP SCM. Their goal is to minimize changes and therefore costs.

  They ask your for an opinion on when to install the Solution Manager.

  Please choose the correct answer.

  Response:

  A. SAP Solution manager should be implemented between Phase 1 and Phase 2.This would ensure that resources are available.
  B. SAP Solution manager should be implemented at the beginning of Phase 1 as it is only used for project planning and configuration via roadmaps. If we don't implement it in phase 1, we should not implement it at all.
  C. SAP Solution manager should be implemented at the beginning of phase 1 as it can configure to help systems via roadmaps and it is required by SAP for software maintenance of SAP CRM and the other SAP systems in our landscape.
  D. SAP project manager should be implemented between Phase 1 and Phase 2.This would ensure that users are available.
  A. SAP Solution manager should be implemented between Phase 1 and Phase 2.This would ensure that resources are available.

• Question 99:

  Replication of data from CRM to other systems can be defined in CRM. Where is the corresponding replication model created?

  Please choose the correct answer.

  Response:

  A. In Object management
  B. In the BDOC modeller
  C. In the Data Integrity Manager
  D. In the Administration Console
  D. In the Administration Console

• Question 100:

  Which of the following can be a of Business partner source in SAP CRM?

  There are 2 correct answers to this question.

  Response:

  A. External List Management.
  B. SAP APO
  C. SAP ECC
  D. BI (Leads)
  E. CRM web channel self registration via web shop
  B. SAP APO
  D. BI (Leads)