SAP C_TCRM20_73 Online Practice Questions and Exam Preparation

SAP C_TCRM20_73 Online Questions & Answers

• Question 61:

  Which of the following statements are correct regarding CRM Business Partners?

  Please choose the correct answer.

  Response:

  A. Business partner categories can be freely defined.
  B. Once assigned a business partner category can be changed later.
  C. Business partner roles can be freely defined.
  D. Business partner relationships can be freely defined.
  B. Once assigned a business partner category can be changed later.

• Question 62:

  You are tasked with creating an Organizational Model in SAP CRM. The client wants to use both Sales and Service in SAP CRM, and logistics in SAP ERP. One of the organization element is called "Singapore Sales and Services". Which of the

  following are relevant questions to ask the client?

  There are 2 correct answers to this question.

  Response:

  A. Is the SAP CRM Org model to be used via RFC calls from SAP ERP? This would allow us to keep only the SAP CRM Org model and not to create an ERP Org model at all.
  B. Is the Org model to be used in automatic org determination in SAP CRM?
  C. Do we want the same Org model to be used for both Sales and Service or shouldwe create Service Org model and a Sales Org model separately in SAP CRM?
  D. Is the Org model cannot used in an automatic org determination in SAP CRM?
  B. Is the Org model to be used in automatic org determination in SAP CRM?
  C. Do we want the same Org model to be used for both Sales and Service or shouldwe create Service Org model and a Sales Org model separately in SAP CRM?

• Question 63:

  Which of the following statements regarding `Organization Unit' are true?

  There are 3 correct answers to this question.

  Response:

  A. Depending on how a company is organized, the organizational units may be departments, groups or project teams.
  B. If you specify a function for an organizational unit, this information is inherited by the lower-level organizational units.
  C. You can assign certain general attributes to organizational units when creating your organizational structure. General attributes are NOT related to a specific function.
  D. You can assign several attributes to an organizational unit.
  A. Depending on how a company is organized, the organizational units may be departments, groups or project teams.
  B. If you specify a function for an organizational unit, this information is inherited by the lower-level organizational units.
  D. You can assign several attributes to an organizational unit.

• Question 64:

  The Sales Manager at your company needs a tool that can provide statistics on the number of activities completed by category by department. Which tool would you recommend?

  Please choose the correct answer.

  Response:

  A. Activity Journal
  B. Activity Monitor
  C. Pipeline Analysis
  B. Activity Monitor

• Question 65:

  In terms of the levels that the Organization Structure in CRM can have, which of the following statements are True?

  Please choose the correct answer.

  Response:

  A. Level are restricted to 128
  B. Levels are restricted to 1024
  C. There is NO limit on the number of levels.
  C. There is NO limit on the number of levels.

• Question 66:

  The objects to be exchanged between CRM and SAP ECC systems can be filtered using filter criteria. With reference to ‘filter criteriaA. For the initial load toward the SAP R/3 system, there is no filtering of the load objects.
  B. Master Data, Customizing and condition objects can be filtered at the source only.
  C. The filter for business objects are predefined (stored in table SMOFFILFLD) whereas filters for Customizing or condition objects can be set on existing fields.

  A. For the initial load toward the SAP R/3 system, there is no filtering of the load objects.
  C. The filter for business objects are predefined (stored in table SMOFFILFLD) whereas filters for Customizing or condition objects can be set on existing fields.

• Question 67:

  The navigation bar profile controls the links in the Web Client UI. Which of the following objects can be assigned directly to a Nav Bar profile?

  There are 2 correct answers to this question.

  Response:

  A. Direct Link Groups
  B. Work Centers
  C. Layout Components
  D. Access Link Groups
  A. Direct Link Groups
  B. Work Centers

• Question 68:

  What is the difference between `life cycle' and `role'?

  Please choose the correct answer.

  Response:

  A. A business partner may have several roles at the same time, but a life cycle stage is the status that the business partner has at a specific point in time.
  B. An account may be assigned several business partner roles, but just one life cycle stage.
  C. The account life cycle is delivered as a hidden function and must be activated in the UI configuration tool.
  D. Rest all answers are correct
  D. Rest all answers are correct

• Question 69:

  Which assignments in customizing can be implemented when setting up Organization data determination in business transactions?

  Please choose the correct answer.

  Response:

  A. An organization data profile has to be assigned to the transaction type.
  B. A determination rule has to be assigned to a transaction type
  C. For determination rule type `Org Model', responsibilities have to be assigned directly in the rule.
  A. An organization data profile has to be assigned to the transaction type.

• Question 70:

  Which of the following steps are part of CRM Billing? There are 3 correct answers to this question. Response:

  A. Input Processing.
  B. Order integration.
  C. Billing
  D. Output processing.
  A. Input Processing.
  C. Billing
  D. Output processing.