SAP C_TCRM20_73 Online Practice Questions and Exam Preparation

SAP C_TCRM20_73 Online Questions & Answers

• Question 51:

  Which one of the following are functional enhancements of the Service Contract that generate followup documents at specified points in time as individual or periodic scheduling?

  Please choose the correct answer.

  Response:

  A. Service Order
  B. Service Plan
  C. Service level agreements
  D. Quotation Order
  B. Service Plan

• Question 52:

  Which of the following statements concerning pricing in SAP CRM business transactions is true?

  Please choose the correct answer.

  Response:

  A. Only pricing procedures defined in CRM can be used in a CRM transaction.
  B. Once pricing has been determined for a transaction, it cannot be redetermined.
  C. Pricing results can be copied from a Quotation or a Contract into the Sales Order.
  D. A transaction type can have only one condition type.
  C. Pricing results can be copied from a Quotation or a Contract into the Sales Order.

• Question 53:

  How can certain partners be mandatory in a CRM transaction?

  Please choose the correct answer.

  Response:

  A. Using the mandatory flag within the partner function itself.
  B. Using the mandatory partner flag on the partner determination procedure.
  C. Using the minimum occurrence for the respective partner function in the partner determination procedure.
  D. Incompletion procedure of the transaction type.
  C. Using the minimum occurrence for the respective partner function in the partner determination procedure.

• Question 54:

  Which of the following business transactions can be created within SAP CRM?

  There are 3 correct answers to this question.

  Response:

  A. Sales Order
  B. Purchase Order
  C. Service request
  D. Delivery
  E. Problem
  A. Sales Order
  C. Service request
  E. Problem

• Question 55:

  Which of the following are functional enhancements of the Service Contract that generate follow-up documents at specified points in time as individual or periodic scheduling?

  Please choose the correct answer.

  Response:

  A. Service Orders
  B. Service Plans
  C. Service level agreements
  B. Service Plans

• Question 56:

  With reference to the CRM middleware, which of the following statements are FALSE?

  Please choose the correct answer.

  Response:

  A. CRM Middleware provides seamless back-end integration
  B. CRM Middleware provides groupware integration
  C. CRM Middleware Synchronizes Mobile Clients
  D. It requires no additional software, installation or servers.
  E. It supports integration with only MS Exchange and no other groupware.
  E. It supports integration with only MS Exchange and no other groupware.

• Question 57:

  The business partner category must be defined when creating a new business partner and it cannot be changed later on.

  Please choose the correct answer.

  Response:

  A. True
  B. False
  A. True

• Question 58:

  Sources for a access sequence could be: There are 3 correct answers to this question. Response:

  A. Territory Management.
  B. Organizational Model
  C. Business Partner relationships
  D. Installation component
  E. Pricing Hierarchy
  A. Territory Management.
  B. Organizational Model
  E. Pricing Hierarchy

• Question 59:

  In a business transaction, which of the following can be defined by a pricing procedure?

  Please choose the correct answer.

  Response:

  A. Determine whether a specific condition type is mandatory.
  B. Define the combination of fields that an individual condition record consists of.
  C. Define the search strategy that the system uses to search for valid data in a specific condition type.
  D. Determine the applicable tax based on ship to party.
  A. Determine whether a specific condition type is mandatory.

• Question 60:

  You are discussing and comparing functionality of the CRM Webclient with a colleague who is concerned about security. Which of the following could you mention to give your colleague some assurance?

  Please choose the correct answer.

  Response:

  A. CRM Webclient uses business roles which control what a user can see, and also links to a PFCG role which can control how much authorization they have on the system.
  B. CRM Webclient allows users to logon to multiple business roles at one time, giving them best control over their session.
  C. PFCG roles are not relevant to CRM Webclient
  D. CRM Webclient uses business partner roles to control what a user sees when logging on.
  A. CRM Webclient uses business roles which control what a user can see, and also links to a PFCG role which can control how much authorization they have on the system.