SAP C_TCRM20_73 Online Practice Questions and Exam Preparation

SAP C_TCRM20_73 Online Questions & Answers

• Question 121:

  When you create an activity and then see that it should have been created as a follow-up transaction to an existing case, you can use subsequently linking functionality to link this activity to an existing transaction.

  Under these circumstances, which of the following statements hold true?

  There are 3 correct answers to this question.

  Response:

  A. You can subsequently link header to header
  B. You can subsequently link Item to Item but not schedule line to schedule line
  C. You have configures object relationship profile.
  D. The document flow is updated automatically.
  A. You can subsequently link header to header
  C. You have configures object relationship profile.
  D. The document flow is updated automatically.

• Question 122:

  You are implementing a new CRM system where an ERP system already exists. You would like to use the pricing functionality in CRM. Which of the following are key differences between pricing in SAP CRM and SAP ECC or SAP R/3

  Please choose the correct answer.

  Response:

  A. SAP CRM does not support condition types EK01, EK02 and VPRS
  B. Mass copying of condition types is not possible in CRM
  C. Change documents are not available in CRM
  D. Rest all answers are correct
  D. Rest all answers are correct

• Question 123:

  Which of the statements below is true for call lists?

  Please choose the correct answer.

  Response:

  A. Calls lists have to be processed by organizational units.
  B. Call lists have to be activated before processing is possible.
  C. Call lists have to be maintained using CRM Marketing functions.
  D. Call lists have to contain interactive scripts.
  B. Call lists have to be activated before processing is possible.

• Question 124:

  Which of the following are possible sources in access sequences used in partner determination?

  There are 2 correct answers to this question.

  Response:

  A. Buying center
  B. Target groups
  C. Business partner relationships
  D. Preceding transactions
  C. Business partner relationships
  D. Preceding transactions

• Question 125:

  Your company is adding SAP CRM to a landscape that includes SAP ERP. You need to evaluate options to reuse SAP ERP functionality.

  Which of the following functions related to SAP CRM processes are available in SAP ERP?

  There are 3 correct answers to this question.

  Response:

  A. Logistics execution.
  B. Billing.
  C. Campaign management.
  D. Service Contracts.
  A. Logistics execution.
  B. Billing.
  D. Service Contracts.

• Question 126:

  Which of the following is not a part of CRM Organizational Management?

  Please choose the correct answer.

  Response:

  A. Organizational group
  B. Organizational Object
  C. Organizational Unit
  D. Organizational Access
  A. Organizational group

• Question 127:

  With reference to the Organizational data determination, which of the following are true? There are 2 correct answers to this question. Response:

  A. It works at the header as well as Item level but not schedule line level.
  B. The Org Data Profile needs to be assigned to the transaction type.
  C. Determination Rules are assigned to the Org Data Profile.
  D. Predefined Determination Rules cannot be changed.
  B. The Org Data Profile needs to be assigned to the transaction type.
  C. Determination Rules are assigned to the Org Data Profile.

• Question 128:

  Which of the following statement is correct for SAP CRM Product Master?

  There are 2 correct answers to this question.

  Response:

  A. One product can have one relationship only.
  B. Competitor product can be maintained in SAP CRM.
  C. Additional data that is maintained under CRM data using set types and attributes can be replicated to SAP ECC via middleware.
  D. You can maintain your own categories and hierarchies in CRM.
  B. Competitor product can be maintained in SAP CRM.
  D. You can maintain your own categories and hierarchies in CRM.

• Question 129:

  In pricing, which of the following statements are correct for condition maintenance?

  There are 2 correct answers to this question.

  Response:

  A. A condition maintenance group bundles condition types and condition tables for condition maintenance.
  B. Within condition records, the number of levels in a value scale is limited to five.
  C. General Condition maintenance in the SAP CRM system can be carried out by using the CRM Webclient UI.
  D. In general condition maintenance context (GCM), you can maintain you can maintain conditions that are in the condition maintenance group and that are assigned to the GCM.
  A. A condition maintenance group bundles condition types and condition tables for condition maintenance.
  D. In general condition maintenance context (GCM), you can maintain you can maintain conditions that are in the condition maintenance group and that are assigned to the GCM.

• Question 130:

  Which of the following are true of SAP CRM Products?

  Please choose the correct answer.

  Response:

  A. They can be created in CRM
  B. They can be created in ECC and replicated to CRM
  C. They can have customer specific attributes
  D. They have company code data
  E. They can be maintained as relationship with other products
  A. They can be created in CRM