IBM C2180-275 Online Practice Questions and Exam Preparation

IBM C2180-275 Online Questions & Answers

• Question 41:

  The project manager needs assistance from the BPM analyst in building a process roadmap. What tool should the BPM analyst use to create a detailed list of areas of opportunity?

  A. A Prioritization Matrix
  B. A Root Cause Analysis Matrix
  C. A Business Value Add Analysis Matrix
  D. A Failures Mode Effect Analysis (FMEA) Matrix
  A. A Prioritization Matrix

• Question 42:

  The BPM analyst is mapping a Recruiting process for a company where the Hiring manager submits a Hiring request and the HR Director makes the decision to approve or reject the request. If approved, the HR Admin will post the position in a job search website. If Rejected, the HR Director will notify the Hiring Manager. How should the BPM analyst map this process?

  

  

  A. Exhibit A
  B. Exhibit B
  C. Exhibit C
  D. Exhibit D
  A. Exhibit A

• Question 43:

  A company needs to improve their hiring process using Business Process Management Software (BPMS). The BPM analyst has completed the current state process discovery and analysis by involving the business subject matter expert (SME) and is ready to define the future state process map. The BPM analyst anticipates many system integrations in the future state process. Who should the BPM analyst involve during the definition of the future state process?

  A. 1. Process Owner 2. Business subject matter experts 3. BPMS Lead Developer 4. Client's IT representative
  B. 1. Project Manager 2. Business subject matter experts 3. BPMS Lead Developer 4. Client's IT representative
  C. 1. Process Owner 2. Business subject matter experts 3. BPMS Lead Developer 4. Project Manager
  D. 1. Process Owner 2. Quality Assurance 3. BPMS Lead Developer 4. Client's IT representative
  A. 1. Process Owner 2. Business subject matter experts 3. BPMS Lead Developer 4. Client's IT representative

• Question 44:

  How does implementing the playback methodology in a BPM project reduce the risk of building unwanted products?

  A. Business users are minimally involved in the BPM project.
  B. All requirements of the project are completed in one release.
  C. Solution administrators give estimates of system performance.
  D. Immediate feedback during development provides ability to change direction.
  D. Immediate feedback during development provides ability to change direction.

• Question 45:

  The Human Resource (HR) Department wants to improve 4 of their processes using Business Process Management Software (BPMS).

  The 4 processes are:

  1.

  Recruitment

  2.

  New Hire Orientation

  3.

  Benefits Enrollment

  4.

  Performance Evaluation.

  The Human Resource (HR) Department has a limited budget and is pressured from head office to provide value to the business as soon as possible.

  

  The BPM analyst worked with the HR team and completed the effort impact matrix for these 4 processes in order to identify a suitable process candidate Based on the Exhibit, which process should the BPM analyst recommend?

  A. Recruitment
  B. New Hire Orientation
  C. Benefits Enrollment
  D. Performance Evaluation
  B. New Hire Orientation

• Question 46:

  A company needs to improve their hiring process using a Business Process Management System (BPMS). Currently, their hiring manager writes a free form email regarding a new open position and sends it to the HR manager for approval. The hiring manager wants to standardize this activity using a BPMS. How should the BPM analyst define this user story?

  A. As a BPMS, I want to provide an electronic form to the Hiring Manager, so that the Hiring Manager can complete the request.
  B. As a BPMS, I want to provide an electronic form instead of a document so that the data can be saved and retrieved for reporting purposes.
  C. As a Hiring Manager, I want to have a user interface with all the fields necessary to complete the hiring request form, so that I can avoid using aword document.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.
  D. As a Hiring Manager, I want to complete the hiring request form and submit the form to the HR Manager, so that the HR Manager can review myrequest and make a decision on filling this position.

• Question 47:

  A BPM analyst is modeling the process for acquiring membership at a club. The analyst interviewed the front office supervisor, who provided the following description of the first activity "Enter Application":

  "One of our receptionists receives a paper application from the potential client, an applicant. The receptionist first looks up the client's name and address to see if it exists in our system, then enters the information from the paper application

  into the system, and assigns a membership number to the application. When the application entry is complete, the receptionist sends it to the manager for an initial review."

  The BPM analyst has created the discovery map in Blueworks Live and now needs to enter information from the above description into the Details fields for the activity "Enter Application".

  For the activity "Enter Application", what are the Inputs and Outputs?

  

  A. Option A
  B. Option B
  C. Option C
  D. Option D
  A. Option A

• Question 48:

  A company needs to improve their hiring process and hired a BPM analyst to map the current state. During the discovery session, the business subject matter experts (SMEs) indicate to the BPM analyst that the hiring request is reviewed by both the human resource admin and the human resource manager. How should the BPM analyst document the participant role for this activity?

  A. Assign the admin as the participant since the admin is paid less.
  B. Assign the manager as the participant since the admin reports to the manager.
  C. Break the "Review" task into separate tasks and define who does what.
  D. Pick either the admin or the manager and assign the "Review" task to that role.
  C. Break the "Review" task into separate tasks and define who does what.

• Question 49:

  A BPM analyst needs to define user stories for development. What information does the BPM analyst need to know about user stories? User stories:

  A. contain all required implementation details needed by developers.
  B. focus on what is required and not on how the requirements are met.
  C. support waterfall development and are completely defined before development begins.
  D. with less business value must not be defined since they are not going to be developed.
  B. focus on what is required and not on how the requirements are met.

• Question 50:

  During a process discovery session, the business subject matter experts (SMEs) and the BPM analyst have created the following process for a "3rd Party Grant Writing Process":

  

  The business subject matter experts (SMEs) insist that the review after the "Develop" activities will be completed outside of the process platform. The process platform will be alerted that the reviews are complete and the process should proceed to the "Archive" activities".

  How should the BPM analyst adjust the process so that the business requirements can be captured and a BPM Developer can have enough information to build an executable process?

  A. Combine the "Review" milestone and the "Archive" milestone into "Review and Archive"
  B. Insert an Exception event on the process flow between "Complete Grant" and 'Email and Save Grant'
  C. Add a system swimlane and a message event to receive the review message (placed in new swimlane and the "Review" milestone)
  D. Add a swimlane to the process diagram for a "Reviewer" role and an activity to accept the reviews (placed in new swimlane and the 'Review'milestone)
  C. Add a system swimlane and a message event to receive the review message (placed in new swimlane and the "Review" milestone)