IBM C2180-275 Online Practice Questions and Exam Preparation

IBM C2180-275 Online Questions & Answers

• Question 31:

  A playback has recently been completed and the team want to know when the next playback can be scheduled. What expected time frame should the BPM analyst give to the team?

  A. 3 days
  B. 3 weeks
  C. 3 months
  D. 3 years
  B. 3 weeks

• Question 32:

  A BPM analyst has completed the definition of user stories and is ready to prioritize them so that the development team starts building the stories that have high business value. What BPM project roles must attend the user story prioritization session?

  A. BPM Developers and Project Managers
  B. BPM Administrators and Project Managers
  C. Process Owners and Subject Matter Experts
  D. Integration Developers and Subject Matter Experts
  C. Process Owners and Subject Matter Experts

• Question 33:

  A company needs the BPM analyst to provide a business value and impact assessment to only proceed with processes that align with their corporate strategy. The company's corporate strategy is to begin with small quick win pilots that require low effort and low impact and then scale to large programs that are low effort and high impact.

  

  In the exhibit below, which quadrants contain the processes the BPM analyst should recommend?

  A. Top right, top left
  B. Top right, bottom right
  C. Bottom right, top left
  D. Bottom left, top left
  D. Bottom left, top left

• Question 34:

  A BPM analyst has been asked to define the metrics for a process. What is the correct sequential order for determining metrics?

  A. 1. Goals 2. Enabled Decisions and Decision Makers 3. Tracked Data and Key Performance Indicators (KPIs) 4. Scoreboards, Reports, and Service Level Agreements (SLAs)
  B. 1. Enabled Decisions and Decision Makers 2. Goals 3. Tracked Data and Key Performance Indicators (KPIs) 4. Scoreboards, Reports, and Service Level Agreements (SLAs)
  C. 1. Goals 2. Enabled Decisions and Decision Makers 3. Scoreboards, Reports, and Service Level Agreements (SLAs) 4. Tracked Data and Key Performance Indicators (KPIs)
  D. 1. Enabled Decisions and Decision Makers 2. Goals 3. Scoreboards, Reports, and Service Level Agreements (SLAs) 4. Tracked Data and Key Performance Indicators (KPIs)
  A. 1. Goals 2. Enabled Decisions and Decision Makers 3. Tracked Data and Key Performance Indicators (KPIs) 4. Scoreboards, Reports, and Service Level Agreements (SLAs)

• Question 35:

  A BPM analyst is approached by the BPM solution architect and asked to provide inputs to a rough order magnitude (ROM) estimate needed to further assess the implementation effort. What information must the BPM analyst provide to the BPM solution architect to assist with this effort?

  A. A level of effort estimate to implement each task and integration.
  B. A list of all the business process diagrams with their relative number of steps.
  C. A list of the service contracts required for all integrations defined during discovery.
  D. A list of all the subject matter experts (SME) to get further information on implementation scope.
  B. A list of all the business process diagrams with their relative number of steps.

• Question 36:

  During a playback session, a business user asks the following question: "Once a task is assigned to a user, can the task be reassigned to another user?" Which one of the following responses is a valid response by a BPM analyst?

  A. No, assignment must be built into the system.
  B. No, once a task is assigned to a user the task must be completed by the user.
  C. Yes, a user can reassign their task to any other user.
  D. Yes, reassignment is possible dependant upon the role of the user.
  D. Yes, reassignment is possible dependant upon the role of the user.

• Question 37:

  A BPM analyst needs to make a change to the connections in the following process diagram. The order of activities needs to be changed so that "Grind Beans" is followed by "Brew Coffee". "Heat Milk" will come last after "Brew Coffee".

  

  How should the BPM analyst make this change to the connection?

  A. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind Beans" and "Heat Milk"
  B. Click on the "Grind Beans" activity and drag it onto the connection between "Heat Milk" and "Brew Coffee"
  C. Click on the connection between "Heat Milk" and "Brew Coffee" and drag the connection arrow to "Grind Beans"
  D. Click on the connection between "Grind Beans" and "Heat Milk" and drag the connection arrow to "Brew Coffee".
  A. Click on the "Brew Coffee" activity and drag it onto the connection between "Grind Beans" and "Heat Milk"

• Question 38:

  Which kind of change is considered a business level change as opposed to a cultural level change?

  A. Increase transparency
  B. Strengthen accountability
  C. Eliminate unnecessary work
  D. Improve collaboration across boundaries
  C. Eliminate unnecessary work

• Question 39:

  A BPM analyst is creating a process model for requesting a renovation permit. The BPM analyst is using the following description of the first activity: "One of our municipal office clerks receives a paper permit application from the local resident, an applicant. The clerk first looks up the resident's name and address in our system, then enters the information from the paper application into the system, and assigns a temporary permit number to the application. When the application entry is complete, the clerk sends it to a manager to assign it to an adjudicator." Which name should the BPM analyst use for the first task that accurately describes the activity and follows recommended naming conventions?

  A. Application Entry
  B. Create Application
  C. Clerk Receive and Enter Application
  D. Lookup name, create application, assign number, and send it to the manager
  B. Create Application

• Question 40:

  A company needs to improve its hiring process and hired a BPM analyst to map the current state. During the process discovery session, the team identifies that the process steps to review the "hiring" request are the same as the process steps to review a "promotion/pay rise" request. What element should the BPM analyst use to map the activities needed for the review of the "hiring" request in Blueworks Live?

  A. A sub-process.
  B. A different color.
  C. A linked process.
  D. A separate milestone.
  C. A linked process.