An administrator wants to determine if brute-force password attacks are being used against the org. A brute-force attack is when multiple password combinations are attempted in a short time period. Where should the administrator look for more information?
A. Login Forensics B. Connected Apps OAuth Usage C. Event Manager D. User Field History Tracking
A. Login Forensics
Explanation
Login Forensics is a Salesforce feature that allows you to monitor and analyze login behavior and trends in your org. It can help you identify and prevent brute- force password attacks by showing you the number of login attempts, successes, and failures per user, location, and device. You can also set up alerts to notify you when a user exceeds a certain number of login failures or when a login originates from an unusual location or device. https://help.salesforce.com/s/ articleView?id=sf.security_loginforensics.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.security_loginforensics_alerts.htmandtype=5
Question 42:
The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.
What should the administrator review to resolve the issue?
A. Email Logs B. HTML Email Status Report C. Notification Delivery Settings D. Outbound Messages
A. Email Logs
Explanation
Email logs provide information about email delivery, such as the sender, recipient, date and time, delivery status, and any error messages. The administrator can use email logs to troubleshoot why users are missing expected email alerts and identify which emails are hitting the daily limit. https://help.salesforce.com/articleView?id=email_logs.htmandtype=5
Question 43:
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?
A. A primary Account relationship Is required on a Contact regardless of the page layout settings. B. The Contact has Indirect relationships to other Accounts. C. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account. D. Private Contacts need to be enabled in Setup.
A. A primary Account relationship Is required on a Contact regardless of the page layout settings.
Explanation
Question 44:
An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank. What will occur when a case is created from an Incoming email?
A. Case Source updates to 'email' and an email is sent out using Template2. B. An email is sent out using Template and then Case Source updates to email'. C. An email la sent out using Template and then Case Source updates to 'email'. D. Case Source updates to email and an email Is sent out using Template1.
A. Case Source updates to 'email' and an email is sent out using Template2.
Explanation
Case Source updates to `email' before the record is saved because the Process Builder runs before the auto-response rule. Then, an email is sent out using Template2 because the auto-response rule evaluates the Case Source value after it is updated by the Process Builder and matches the criteria for Template2
Question 45:
An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.
What will happen to the Sales user's record access after running this flow?
A. Read access will be lost to the record. B. Edit access will be lost to the record. C. Record Access remains the same. D. A new record owner will be assigned.
C. Record Access remains the same.
Explanation
Changing the record type of a record does not affect the record access of a user. Record access is determined by the organization-wide default, role hierarchy, sharing rules, manual sharing, teams, and ownership. Record type only affects the page layout and picklist values that are available for the record. Therefore, if a user has access to a record before changing its record type, they will still have the same access after changing its record type. https://help.salesforce.com/s/ articleView?id=sf.customize_recordtype.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.security_sharing_overview.htmandtype=5
Question 46:
What are three options available to the administrator to help with this issue? Choose 3 answers
A. Move some page components behind a tab. B. Remove some of the fields displayed. C. Deactivate unnecessary validation rules. D. Convert all Process builders to flows. E. Reduce the number of related lists displayed.
A. Move some page components behind a tab. B. Remove some of the fields displayed. E. Reduce the number of related lists displayed.
Explanation
To help with this issue, the administrator can do the following options:
Move some page components behind a tab. This will reduce the number of components that load initially and improve performance. Remove some of the fields displayed. This will reduce the amount of data that needs to be retrieved and
rendered on the page.
Reduce the number of related lists displayed. This will also reduce the amount of data that needs to be retrieved and rendered on the page.
Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.
What is the recommended method for the administrator to meet the requirement?
A. Use PREVGROUPVAL() in Report Builder. B. Use Role Hierarchy filter to restrict related records. C. Use a Summary report with Bucket Columns. D. Use a Cross Filter with WITHOUT logic.
D. Use a Cross Filter with WITHOUT logic.
Explanation
A cross filter with WITHOUT logic is a method for creating a report that shows accounts that are missing certain related records. A cross filter is a filter that lets you include or exclude records in your report based on related objects and their fields. You can use cross filters to create reports on accounts with or without opportunities, contacts, cases, or other related objects. In this case, you can use a cross filter with WITHOUT logic to show accounts without assets that have a certain product name or code. This way, you can identify customers that need to install a new solar panel monitor system. https://help.salesforce.com/s/articleView?id=sf.reports_cross_filters.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_cross_filters.htmandtype=5
Question 48:
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.
What tool should the administrator use?
A. Data Import Wizard B. Quick Create C. Bulk API D. Mass Update
A. Data Import Wizard
Explanation
The Data Import Wizard is a tool that allows you to import data for standard and custom objects, including person accounts, into Salesforce. You can access it from the Setup menu and use it to import up to 50,000 records at a time. You can also use it to update, upsert, or delete existing records. The Data Import Wizard can help you match your data with Salesforce fields, prevent duplicates, and run import jobs in the background. https://help.salesforce.com/s/articleView? id=sf.data_importer.htmandtype=5
Question 49:
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
A. Auto-Response Rules B. Escalation Rules C. Assignment Rules D. Workflow Rules
B. Escalation Rules
Explanation
Escalation rules are rules that automatically escalate cases if they have not been resolved within a certain time frame or meet certain criteria such as priority or status. Escalation rules can perform actions such as changing ownership of cases, sending email notifications, or creating tasks for users or queues. By using escalation rules, AW Computing can ensure that cases are properly prioritized and handled within their SLA time limit. https://help.salesforce.com/s/articleView?id=sf.case_escalation_rules_overview.htmandtype=
Question 50:
Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?
A. Create a screen flow to pull all related opportunities onto one page. B. Enable Subtab Record Browsing in the Setup menu. C. Configure Split Lit Views. D. Implement Service Console.
D. Implement Service Console.
Explanation
Implement Service Console is what the administrator should recommend to support staff at Cloud Kicks for a better agent experience. Service Console is a Salesforce app that provides a unified interface for agents to manage multiple customer interactions and records at once. Service Console can help agents work more efficiently and productively by providing features such as tabs, subtabs, list views, related lists, highlights panel, interaction log, macros, keyboard shortcuts, and more
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