Salesforce Salesforce Certified Administrator ADVANCED-ADMINISTRATOR Questions & Answers

• Question 31:

  What should an administrator consider when setting up salesforce entitlements? Choose 2

  A. The service level agreements related list on a case gives support agents access to contract details.

  B. Salesforceentitlements require service cloud user feature licensing.

  C. Salesforce entitlements require an entitlement process with milestones and milestone actions.

  D. The entitlement model dictates the level of detail for the entitlement process.

  Correct Answer: AC

• Question 32:

  An administrator needs to create a junction object called Account Region to link thestandard Account object with a custom object called Region.

  Once the junction object is created, what are the next two steps the administrator should take?

  Choose 2 answers

  A. Make a master-detail relationship field on the junction object to the Region object.

  B. Build a master-detail relationship field on the Region object to the junction object.

  C. Create a master-detail relationship field on the Account object to the junction object.

  D. Configure a master-detail relationship field on the junctionobject to the Account object.

  Correct Answer: AD

• Question 33:

  Cloud Kicks has a policy of closed opportunities being uneditable. At times, adjustments have to be made on the Opportunity for accounting reasons. In order to keep the original Opportunity's integrity, a custom object to track adjustments has been created. The users need a Roll-Up Summary field to track the number of adjustments.

  How should the administrator accomplish this?

  A. Create a Master-Detail Relationship onopportunities.

  B. Create a Master-Detail Relationship field on adjustment

  C. Create a Lookup Relationship on opportunities.

  D. Create a Lookup Relationship field on adjustments.

  Correct Answer: B

• Question 34:

  Universal Container has an active process that assigns a task to sales operations once an opportunity is won. Sales Ops is reporting that he tasks are missing.

  Which two toolsshould the administrator use to determine the problem?

  Choose 2 answers

  A. Paused flow interview list

  B. Email Log

  C. Monitor time based workflow

  D. Debug Log

  Correct Answer: CD

• Question 35:

  Which capability is available in both customizable Forecasting and collaborative forecasting? Choose 2

  A. Ability to track forecasts against sales quotas.(100%)

  B. Ability to rename forecast categories.

  C. Ability to choose to forecast either monthly or quarterly.(100%)

  D. Ability to customize the forecast object with custom fields.

  Correct Answer: AC

• Question 36:

  Anadministrator has been asked to create a report showing all newly created chatter groups by a custom designation divided by the four departments that maintain chatter groups- partners, corporate, practices and solutions. How can an administrator meet thisreporting requirement?

  A. Use a bucket in the chatter groups report to categorize the four different departments. (100%)

  B. Use a multi-select picklist field to bucket chatter groups in the report according to department.

  C. Create tags for chatter groupsand create a summary report for newly created chatter groups.

  D. Create a report type for chatter groups and create a summary report for newly- created chatter group.

  Correct Answer: A

• Question 37:

  An administrator wants to report on activities related to a specific account over the past 18 months but some of these activities have been archived.

  How can the administrator obtain a report with the correct data? Choose 3

  A. Restore archived activities from the activity archive object.

  B. Open a case with support to extend archived days.

  C. Exportarchived activities using the data loader.

  D. Use the weekly data export to obtain the archived activities.

  Correct Answer: C

• Question 38:

  An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity.

  Where should the administrator edit what fields display in the details of the record page?

  A. Record Detail Component

  B. Custom Lightning Component

  C. Record Types

  D. Page Layout

  Correct Answer: D

• Question 39:

  The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce.

  What tool should theadministrator use?

  A. Data Import Wizard

  B. Quick Create

  C. Bulk API

  D. Mass Update

  Correct Answer: A

• Question 40:

  An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.

  Which three recommendations should the administrator make?

  Choose 3 answers

  A. Reduce the amount of objects perexport.

  B. Request a backup file every 5 days.

  C. Deselect 'Include images, documents, and attachments' in the export.

  D. Unselect the recycle bin in the object export option.

  E. Keep deleted record counts to a minimum.

  Correct Answer: ACE