Salesforce Salesforce Certified Administrator ADM-211 Questions & Answers

• Question 1:

  Where is additional information about the Excel Connector available?

  Correct Answer: Check the answer in explanation.

  1.

  The ADN (App Exchange Developer Network)

  2.

  http: //wiki. Apexdevnet. com/index. php/Tools

• Question 2:

  Why are 2 important reasons for admins to check the size of a data set on a mobile configuration before activating it.

  Correct Answer: Check the answer in explanation.

  1.

  To make sure that performance on the mobile device won't be severely impacted

  2.

  To ensure the data will not be over the max limit set by administrator

• Question 3:

  Why is it important to allow regions to choose their field labels and pick list values?

  Correct Answer: To get regional buy-in, language translation helps to cut down any confusion or discrepancy.

• Question 4:

  Why is the "My" versus “All' ' reporting critical to successful global adoption?

  Correct Answer: To create as few reports as possible. The "my" feature automatically limits reports to show each individual users' information. Thissafes theeffort of creating individual reports for each user,then further modified by localization, etc.

• Question 5:

  Scrubbing Sales force data can remove formatting which makes it easier to....

  Correct Answer: Check the answer in explanation.

  Enrich dirty data Identify dirty data Remove dirty data Cleanse dirty data

• Question 6:

  When should you consider Opportunity Update Reminders?

  Correct Answer: Check the answer in explanation.

  1.

  When on PE (no work flow) or it fits the criteria listed below:

  2.

  Opportunity triggered on a SCHEDULED basis only (rather than event)

  3.

  Limited number of fields in the alert

  4.

  Inflexible formatting is okay

  5.

  Specifically for opportunities

• Question 7:

  When should you consider System Debug Log?

  Correct Answer: Check the answer in explanation.

  1.

  To see behind-the-scenes details Of Apex

  2.

  Validation rules

  3.

  Workflow rules

  4.

  Approval processes

  5.

  Assignment rules

  6.

  Auto-response rules

  7.

  Escalation rules

• Question 8:

  Where are custom buttons NOT available?

  Correct Answer: Check the answer in explanation.

  1.

  Web to Lead

  2.

  Web to Case

  3.

  User Object

• Question 9:

  What permissions arc needed to install Forcc.com Connect for MS Office?

  Correct Answer: Check the answer in explanation.

  On the profile:

  1.

  Connect for Office: "On, updates w/o alerts" for all clients

  2.

  Connect for MS Outlook:"On, updates w/o alerts"

• Question 10:

  What sales force labs dashboards are available for free on App Exchange?

  Correct Answer: Check the answer in explanation.

  1.

  Leads and Opportunity Dashboards

  2.

  Sales Activity Dashboards

  3.

  PRM Channel Sales

  4.

  Services and Support

  5.

  Marketing Target Dashboards

  6.

  Marketing Metrics Dashboards

  7.

  Sales KPI Dashboards