Salesforce Salesforce Certified Administrator ADM-211 Questions & Answers

• Question 11:

  What services arc included in DaaS?

  Correct Answer: Check the answer in explanation.

  1.

  Force com metadata API

  2.

  Force com IDE

  3.

  Force com Sandbox

  4.

  Force com code share

• Question 12:

  What skill set is required to work with outbound messages?

  Correct Answer: Programmatic skill set working with programming languages such as C# or Java are similar.

• Question 13:

  When locking users out of the system for maintenance, what is a key tiling to remember?

  Correct Answer: Make sure that the Sys Admin Profile is excluded from the Lock-Out period otherwise they will also be locked out.

• Question 14:

  When should you consider Opportunity Big Deal Alerts?

  Correct Answer: Check the answer in explanation.

  1.

  When on PE (no workflow) or it fits the criteria listed below:

  2.

  Opportunity triggered on the Amount and Probability field thresholds

  3.

  Limited routing functionality is okay

  4.

  Specific only to opportunities

• Question 15:

  What is the key phrase that executives use to ensure sales people adhere to using sales force?

  Correct Answer: "If it's not in Sales force, it didn't happen."

• Question 16:

  What is the reason you should do discovery in your data management process?

  Correct Answer: You need to analyze the data to find out what information needs to be cleansed and how the data is to be structured.This helps to define the reports and dashboards that will support the business processes you seekto manage.

• Question 17:

  What is the save order of processes?

  Correct Answer: Check the answer in explanation.

  1.

  System validation rules

  2.

  All Apex 'before' triggers.

  3.

  Custom validation rules

  4.

  All Apex 'after' triggers

  5.

  Assignment rules (Leads and Cases only)

  6.

  Auto-response rules (Leads and Cases only)

  7.

  Workflow rules

  8.

  Escalation rules (Cases only)

  9.

  Parent Roll-up Summary Fields (which triggers all of the above on the parent object)

• Question 18:

  What may be the impact of selecting the "next value" in the pick list during a work flow field update?

  Correct Answer: If you sort rallies alphabetically, the values above or below may be different for users in other languages and cause a different, undesirable result.

• Question 19:

  What happens to any field level data related to a losing record during a record merge?

  Correct Answer: If the field is not populated on the winning record, the data will be brought over from the

  losing record.

• Question 20:

  What is a mobile configuration?

  Correct Answer: It defines the set of parameters used to make sales force data available on mobile. It defines the users/profiles that can access via mobile as well as the data set that is syne'd to mobile devices.