Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 61:

  Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.

  Which two steps should the administration configure to meet this requirement? Choose 2 answers

  A. Create a Custom Object for shoe design.
  B. Configure a Custom Lookup Field for shoe design on the product object.
  C. Add a custom master detail field for shoe design on the Product Object.
  D. Use the Standard Object for designs.
  A. Create a Custom Object for shoe design.
  C. Add a custom master detail field for shoe design on the Product Object.

• Question 62:

  Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.

  Which Feature Should an administrator use to fulfill this request?

  A. Validation rules.
  B. Global Value Picklists
  C. Predefined field Values.
  D. Dependent Picklists.
  A. Validation rules.

• Question 63:

  An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use laterin the flow.

  What flow element should the administrator add?

  A. Assignment
  B. Get Records
  C. Create Records
  D. Update Records
  B. Get Records

• Question 64:

  Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly.

  What should a Platform Administrator do to identify the problem?

  A. View the Setup Audit Trail and review for errors.
  B. Set up email logs and review the send error logs.
  C. Use the native debug feature in Flow Builder.
  D. Review debug logs with the flow logging level.
  C. Use the native debug feature in Flow Builder.

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  Explanation

  The most efficient and descriptive way to troubleshoot a flow is to use the native Debug feature within the Flow Builder. This tool allows the Platform Administrator to "run" the flow in a safe environment, simulating the creation or update of a record. As the flow executes, the Debugger provides a step-by-step panel showing exactly how variables were assigned, which paths were taken in "Decision" elements, and whether any "Update" or "Create" elements failed. It explicitly highlights where an error occurred and provides a detailed error message. While general Debug Logs (Option D) can capture flow information, they are much harder to read and require setting specific trace flags. The Setup Audit Trail (Option

  A. only shows configuration changes, not runtime errors. Email logs (Option B) are only useful if the flow is failing to send an email. The Flow Debugger is the primary tool for administrators to refine logic and fix issues before activating automation.

• Question 65:

  Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.

  Which field type should an administrator use to capture coordinates?

  A. Geolocation
  B. Geofence
  C. Custom address
  D. External lookup
  A. Geolocation

• Question 66:

  Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.

  Which two steps should the administrator configure to meet this requirement? Choose 2 answers

  A. Add a custom master-detail field for shoe designs on the Product object,
  B. Create a custom object for shoe designs.
  C. Use the standard object for designs.
  D. Configure a custom lookup field for shoe designs on the Product object.
  B. Create a custom object for shoe designs.
  D. Configure a custom lookup field for shoe designs on the Product object.

• Question 67:

  An administrator is planning to use Data Loader to mass import new records to a custom object from anew API.

  What will the administrator need to do to use the Data Loader?

  A. Add a permission set that allows them to import data.
  B. Append their security token at the end of their password to login.
  C. Use the Data Import Tool to mass import custom objectrecords.
  D. Reset their password and their security token.
  B. Append their security token at the end of their password to login.

• Question 68:

  Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Casecreated date and status while Customer Care would like to see owner, status, and contact.

  What should the administrator use to achieve this?

  A. Related Lookup Filters
  B. Compact Layout Editor
  C. Page Layout editor
  D. Search Layout Editor
  C. Page Layout editor

• Question 69:

  A Platform Administrator deactivates an agent to add a new topic and action.

  What happens to any ongoing user conversations with the agent?

  A. The agent will pause the conversation and resume once reactivated.
  B. The agent will continue conversations using the deactivated agent until reactivated.
  C. The agent window automatically closes to prevent new messages.
  D. The agent will send a system error message as a response to any new messages.
  B. The agent will continue conversations using the deactivated agent until reactivated.

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  Explanation

  In the Agentforce environment, deactivating an agent to make configuration changes (like adding a Topic or Action) does not immediately terminate existing sessions. To ensure a smooth user experience, Salesforce allows ongoing conversations to continue using the version of the agent that was active when the session started. The "deactivation" simply prevents new sessions from being initiated. Once the administrator reactivates the agent, new sessions will utilize the updated configuration, while current users finish their interactions without interruption or "system errors". The window does not automatically close, and the conversation is not "paused" in a way that requires the user to wait for reactivation

• Question 70:

  The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner.

  What should a Platform Administrator add to the dashboard to fulfill the request?

  A. Dashboard Filter
  B. Dashboard Widget
  C. Combination Chart
  D. Bucket Column
  A. Dashboard Filter

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  Explanation

  To provide a single dashboard that allows users to "drill down" or toggle between different data subsets, the administrator should add Dashboard Filters. A dashboard filter allows the manager or agent to select a value (e.g., "Origin = Phone" or "Status = New"), and all components on the dashboard will instantly refresh to show only the data matching that criteria. Salesforce allows up to three filters per dashboard, which perfectly accommodates the request for origin, status, and owner. While a Bucket Column (Option D) can group data within a report, it does not provide the interactive "drill down" capability on the dashboard itself. Widgets (Option B) are the components themselves, and Combination Charts (Option C) display multiple data sets in one visual but do not offer filtering functionality.