Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 351:

  Cloud Kicks has a Customer success agent going on leave and needs to change ownership onmultiple cases.

  Which two users are able to fulfill this request? Choose 2 answers

  A. A user with Read Permission on account.
  B. A user with manager role above the agent.
  C. A user with the System Administrator profile.
  D. A user with the Manage CasesPermission
  B. A user with manager role above the agent.
  C. A user with the System Administrator profile.

• Question 352:

  A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.

  When using the Lead Conversion process, which two records can be Created? Choose 2 answers

  A. Account
  B. Campaign
  C. Case
  D. Contact
  A. Account
  D. Contact

• Question 353:

  Users have reported that the new Lightning account record page is loading very slowly.

  Which feature should a Platform Administrator use to determine the cause of the performance issues?2424

  A. Lightning Analytics
  B. Lightning Usage App
  C. Lightning Page Visibility Rule
  D. Lightning App Builder Analytics
  D. Lightning App Builder Analytics

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  Explanation

  The Lightning App Builder includes a built-in Analysis tool (often referred to as Page Analysis or Analytics) that provides administrators with a performance score for a record page. This tool evaluates the page's metadata and components to identify factors that contribute to slow load times, such as having too many fields in a single section, using complex related lists, or including multiple heavy Lightning Web Components. It provides specific suggestions, such as using "Dynamic Forms" to break up the page or moving less-used components into separate tabs to improve the "time to interact" for the user. The Lightning Usage App (Option B) provides broad metrics on adoption and browser usage across the whole org but does not offer granular, component-level performance analysis for a single record page. Visibility Rules (Option C) are for showing/hiding content, not for technical performance auditing.

• Question 354:

  Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to finddocumentation and similar cases from the Case page layout.

  How should an administrator meet this requirement?

  A. Create a custom object to capture popular case resolutions.
  B. Use an interview flow to capture Case details.
  C. Direct users to Global Searchto look for similar cases.
  D. Configure Knowledge with articles and data categories.
  D. Configure Knowledge with articles and data categories.

• Question 355:

  When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.

  Which automation tool should an administrator use to build this discount calculator screen?

  A. Flow Builder
  B. Workflow Rule
  C. Platform Event
  D. Process Builder
  A. Flow Builder

• Question 356:

  The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.

  Which two steps should an administrator do to troubleshoot this issue? Choose 2 answers

  A. Ensure that the page layout for the user's profile has been updated.
  B. Run the setup audit trail for the organization.
  C. Update the organization wide default for the object.
  D. Review the field level security of the field for the user profile
  A. Ensure that the page layout for the user's profile has been updated.
  D. Review the field level security of the field for the user profile

• Question 357:

  An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app.

  Which two types of pages should a Platform Administrator build and customize using the Lightning App Builder?

  A. App page
  B. User page
  C. Record page
  D. Dashboard page
  A. App page
  C. Record page

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  Explanation

  The Lightning App Builder is the primary tool for creating custom user interfaces in both the desktop and mobile versions of Salesforce. For mobile customization, administrators primarily focus on two page types: App Page:These are custom "landing pages" or "home pages" for an app. They can contain a mix of components like lists, charts, and flows, and they appear as items in the mobile navigation menu.

  Record Page: These allow administrators to customize the layout of a specific object (like an Account or a custom Property record) for mobile users. Admins can use "Component Visibility Rules" to show or hide specific sections when the record is viewed on a mobile device, ensuring a streamlined experience on smaller screens.

  There is no such thing as a "User Page" (Option B) in the App Builder. While dashboards can be viewed on mobile, they are created in the Dashboard Builder, not the Lightning App Builder (Option D).

• Question 358:

  An Administratorsupporting global team of salesforce users has been asked to configure the company settings.

  Which two options should the administrator configure? Choose 2 Answers

  A. Login Hours
  B. Password Policy
  C. Default Language
  D. Currency Local
  C. Default Language
  D. Currency Local

• Question 359:

  Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.

  What feature should the administrator use to meet this requirement?

  A. Stages
  B. Splits
  C. Queues
  D. List Views
  B. Splits

• Question 360:

  An administrator has been asked to change the data type of an auto number to text field.

  What should the administrator be aware of before changing the field?

  A. Existing field values will remain unchanged.
  B. Existing field values will be Converted.
  C. Existing field values will be deleted.
  D. Existing auto number field to Text is prevented.
  D. Existing auto number field to Text is prevented.