Salesforce ADM-201 Online Practice Questions and Exam Preparation

Salesforce ADM-201 Online Questions & Answers

• Question 191:

  An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.

  What could cause this issue?

  A. The Username is not a corporate email address
  B. The username is less than 80 characters.
  C. The Username is a fake email address.
  D. The Username is already in use.
  D. The Username is already in use.

• Question 192:

  Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an externalbilling system. The Billing System field needs to be filled on every Invoice record.

  How should an administrator ensure this requirement?

  A. Make the field universally required.
  B. Create a Process Builder to set the field.
  C. Define an approval process for the child.
  D. Require the field on the record type.
  A. Make the field universally required.

• Question 193:

  Ursa Major Solar wants to roll out the Salesforce mobile app, and the first information it wants its users to see is the Top Opportunities report.

  What should a Platform Administrator configure to achieve this?

  A. Add the Reports tab to the Salesforce mobile app.
  B. Enable Today for the Salesforce mobile app.
  C. Enable Mobile Home for the Salesforce mobile app.
  D. Add the Dashboards tab to the Salesforce mobile app.
  C. Enable Mobile Home for the Salesforce mobile app.

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  Explanation

  Mobile Homeis a customizable landing page for the Salesforce mobile app that acts as the default "start page" for users. It allows administrators to add various "cards" or "widgets," including reports, pinned records, and upcoming events. By enabling and configuring Mobile Home, a Platform Administrator can place a specific Report card (such as "Top Opportunities") at the very top of the screen, ensuring it is the first thing users see upon opening the app. While adding the Reports tab (Option A) or Dashboards tab (Option D) allows users to find the information, it does not automatically present specific report data on the home screen. The "Today" feature (Option B) focuses on calendar events and tasks rather than customized reporting data 17.

• Question 194:

  The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.

  What dashboard component will effectively show this number and the proximity to the total goal as a single value?

  A. Table
  B. Stacked Bar
  C. Donut
  D. Gauge
  D. Gauge

• Question 195:

  A sales manager at Cloud Kicks would like a dashboard to emphasize some important data and tell a more compelling data story to the sales reps.

  How should a Platform Administrator achieve this for the sales manager?

  A. Use a Text Widget.
  B. Assign a new Task to each rep.
  C. Use the Highlights Panel.
  D. Send out a mass email.
  A. Use a Text Widget.

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  Explanation

  In Salesforce Lightning Dashboards, Text Widgets allow administrators to add descriptive text, titles, and custom narratives directly alongside data visualizations. This is a key feature for "telling a compelling data story" because it allows the admin to provide context, explain the significance of certain charts, or provide instructions and motivational messages to the team. By adding text widgets, a dashboard moves from being a collection of raw charts to a guided analytical experience. The Highlights Panel (Option C) is a feature of Record Pages, not Dashboards. Assigning tasks (Option B) or sending mass emails (Option D) are communication methods but do not enhance the visual or narrative quality of the dashboard itself. Text widgets empower administrators to highlight trends and call out specific goals, making the data more actionable and easier to interpret for the sales reps.

• Question 196:

  Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only fieldthey are editing is the Stage field.

  Which two options should the administrator recommend to help simplify the process? Choose 2 answers

  A. Add a path for stage to the opportunity record page.
  B. Use a Kanban list view for Opportunity.
  C. Configure an auto launched flow for Opportunity editing.
  D. Create a simplified Opportunity page layout.
  A. Add a path for stage to the opportunity record page.
  B. Use a Kanban list view for Opportunity.

• Question 197:

  The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is createdto improve processing time.

  What tool should the administrator use to replace the workflow rules?

  A. Quick Action Flow
  B. Before Save Flow
  C. Scheduled Flow
  D. Screen Flow
  B. Before Save Flow

• Question 198:

  Cloud Kicks has implemented an Employee Agent to answer benefits questions for its employees.

  How should a Platform Administrator prevent the agent from responding to staff members' questions about the CEO's private health plan and benefits?

  A. Configure assignment rules to assign the agent to employee data.
  B. Ensure the users' permissions and field-level security restrict access to the CEO's health plan.
  C. Modify the agent's instructions and guardrails to block questions related to the CEO's health plan.
  D. Train the agent on employee health plans instead of the CEO's health plan.
  B. Ensure the users' permissions and field-level security restrict access to the CEO's health plan.

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  Explanation

  In the context of Agentforce AI, grounding and data security are paramount. Salesforce AI agents, including Employee Agents, respect the existing security model of the Salesforce organization 1. This means that the most effective way to prevent an agent from accessing or disclosing sensitive information, such as a CEO's private health plan, is to leverage Field-Level Security (FLS) and user permissions 2. When an agent "grounds" its response, it only considers data that the running user (or the agent's service user) has the permission to view 3. If the CEO's health records are stored in fields or records that are restricted via FLS or Sharing Settings from the profiles or permission sets used by the agent's context, the agent will simply not "see" that data during its retrieval phase 4. While modifying instructions and guardrails (Option C) provides an additional layer of safety, it is not as foolproof as the underlying security architecture 5. Training the agent (Option D) is not a standard configuration step for preventing specific record access in a production environment 6. Therefore, maintaining a robust security model is the critical prerequisite for ensuring that AI agents provide accurate and safe responses without leaking confidential business information.

• Question 199:

  Northern Trail Outfitters (NTO) wants to ensure new Contacts are validated before they can be saved. If a user selects that the LeadSource picklist value is Other, NTO also wants to populate a custom text field called Source__c.

  Which validation rule should a Platform Administrator configure to meet this requirement?

  A. AND(LeadSource = 'Other', Source__c = '')
  B. AND(NOT(LeadSource = 'Other'), NOT(Source__c = ''))
  C. AND(ISPICKVAL(LeadSource,'Other'), ISBLANK(Source__c))
  D. AND(NOT(ISPICKVAL(LeadSource,'Other'))), NOT(ISBLANK(Source__c))
  C. AND(ISPICKVAL(LeadSource,'Other'), ISBLANK(Source__c))

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  Explanation

  In Salesforce, validation rules use formulas to verify if the data entered by a user meets specific criteria before saving the record 1. To check the value of a picklist field like LeadSource, the ISPICKVAL() function must be used, as picklist fields do not support standard text operators like "=" in validation formulas 2. The requirement is to block the save if LeadSource is "Other" but the Source__c text field is empty 3. The ISBLANK() function effectively checks if a text field contains no data 4. Therefore, the correct logic uses AND() to trigger the error message only when both conditions are met: the picklist is set to "Other" AND the text field is blank 5.

  Option A is incorrect because it treats a picklist like a text field 6.

  Option B and D use NOT() logic, which would trigger errors in the wrong scenarios.

• Question 200:

  Users at Cloud Kicks want to see information that is more useful for their role on the Case page.

  How should a Platform Administrator make the pages more dynamic and easier to use?

  A. Add component visibility filters to the components.
  B. Include more tab components with filters.
  C. Remove fields from the record details component.
  D. Delete the extra components from the page.
  A. Add component visibility filters to the components.

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  Explanation

  In the Lightning App Builder, Component Visibility Filters allow an administrator to show or hide parts of a record page based on specific criteria, such as the user's profile, a field value, or the record type. This is the best way to make pages "dynamic." For example, the administrator can configure a "Financial Details" component to only appear when the user viewing the case has the "Finance User" profile, or hide a "Recall Instructions" component unless the "Case Reason" is set to "Product Defect." This prevents "information overload" by ensuring that users only see the tools and data relevant to their specific role or the current state of the record. Simply deleting components (Option D) or removing fields (Option

  C. would affect all users equally, failing to provide role-specific utility. Component visibility creates a personalized, streamlined experience that improves user productivity and reduces clutter on complex record pages.