Atlassian ACP-520 Online Practice
Questions and Exam Preparation
ACP-520 Exam Details
Exam Code
:ACP-520
Exam Name
:Atlassian Cloud Organization Admin
Certification
:Atlassian Certifications
Vendor
:Atlassian
Total Questions
:65 Q&As
Last Updated
:Jan 21, 2026
Atlassian ACP-520 Online Questions &
Answers
Question 1:
Your billing preview appears as shown.
In order to keep your license count in control, you just removed a user who had access to both products. What will happen to your subscriptions immediately afterward?
A. The subscriptions will remain the same. B. Confluence will be downgraded to a Standard plan. C. Confluence will begin a Standard plan trial period. D. Jira Software will be downgraded to a Free plan. E. Jira Software will begin a Free plan trial period.
A. The subscriptions will remain the same. explanation:
Explanation/Reference:
Removing a user from an Atlassian Cloud Organization does not affect the subscription plan for the products. The subscription plan remains the same until you change it manually or it expires. The billing preview shows the estimated cost for the next billing cycle based on the current number of users and the subscription plan. If you remove a user, the billing preview will reflect the reduced cost, but the subscription plan will not change12 References = Manage product access, Manage your bill for Standard and Premium plans
Question 2:
Review the users and roles below.
Which statement is definitely true?
A. Lakshmi can revoke Radha's Confluence access. B. Amit can deactivate Lakshmi's account. C. Amit can delete Radha's account. D. Radha can modify global permissions. E. Radha can invite other users to Confluence.
B. Amit can deactivate Lakshmi's account. explanation:
Explanation/Reference:
As an Org admin, Amit has the highest level of administrative privileges, which includes managing user accounts within the organization. This means that Amit has the authority to deactivate any user's account, including Lakshmi's. The Org admin role typically has more comprehensive permissions than the Confluence admin or a Space admin, who would have more limited and specific administrative powers within the scope of Confluence itself.
Question 3:
Arun sees two filters that show issues from a particular Jira Software project.
Yesterday, he received two filter subscriptions based on those two filters.
This morning, he can still see all the issues on his agile board, but he only received one of the filter subscriptions.
Identify a possible cause.
A. His account was deactivated. B. His account was suspended. C. A group was deleted. D. His product access was revoked. E. A product role was deleted.
C. A group was deleted. explanation:
Explanation/Reference:
If a group that was used to share a filter or a dashboard was deleted, the users who belonged to that group would no longer receive the filter subscriptions or see the dashboard .
References:
[Manage shared filters and dashboards]
[Manage users, groups, permissions, and roles in Jira Cloud]
Question 4:
Two of the groups in your organization include:
1.
jira-software-users-acme
2.
jira-admins-acme
Which statement is definitely true?
A. The groups are used for Jira Software product access. B. The groups are not used to grant Confluence access. C. The groups are not used to grant org admin privileges. D. The groups are mutually exclusive. E. Your organization has the Jira Software product.
E. Your organization has the Jira Software product. explanation:
Explanation/Reference:
The groups jira-software-users-acme and jira-admins-acme are default groups that are automatically created when you invite users to Jira Software or assign them the Jira admin role in your organization. The suffix acme indicates that the
groups belong to the organization with the domain name acme.com. The groups are used to manage product accessand permissions for Jira Software, but they do not imply anything about Confluence access or org admin privileges.
Therefore, the only statement that is definitely true is that your organization has the Jira Software product.
References :
Default groups and permissions
Users and Permissions | Jira Software.
Question 5:
You went to the Jira Software product pricing page in order to sign up for a new Atlassian site.
Which statement is true?
A. You must be logged into an Atlassian account. B. You must use an email address from a non-public domain. C. You must enter billing information. D. You must already have an empty Atlassian organization. E. You must enter payment details.
B. You must use an email address from a non-public domain. explanation:
Explanation/Reference:
When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by clicking the Try it free button. You will be asked to enter your email address and choose a site name and URL. However, you must use an email address from a non-public domain, such as your company or organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo, because they are not allowed for security reasons12 References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains
Question 6:
Five users performed the following tasks:
How many of these users are definitely org admins?
A. 1 user B. 2 users C. 3 users D. 4 users E. 5 users
A. 1 user explanation:
Explanation/Reference:
Only Bob and Emily have performed tasks that are exclusive to org admins. However, Emily's task could have been performed by a site admin as well. Therefore, only Bob is definitely an org admin.
References =
[Manage an organization with the admin APIs] and [Manage API tokens for your Atlassian account]
[Verify a domain to manage accounts] and [Manage verified domains] [Manage users, groups, permissions, and roles in Jira Cloud] and [Manage role and product permissions]
[Create an application tunnel to your self-managed instance] and [Configure required connections and upstream ports]
[Manage site-level permissions] and [Manage global permissions]
Question 7:
Which statement is false about Cloud organizations?
A. An organization can have multiple identical site names. B. An organization can have multiple org admins. C. An organization can have multiple sandboxes. D. An organization can have the same product on different sites. E. An organization can have different products on the same site.
A. An organization can have multiple identical site names. E. An organization can have different products on the same site.
Question 8:
Previously, your company had two Cloud organizations as shown.
Just now, all products from Original were transferred to Destination. Afterward, Original was deleted. How does Jira Software appear on the Overview page of the Destination organization?
A. as two products under the Destination URL only B. as a single product under the Original URL C. as a single product under the Destination URL D. as two products under the Original URL and Destination URL
C. as a single product under the Destination URL explanation:
Explanation/Reference:
After the products from Original were transferred to Destination, Jira Software will appear as a single product under the Destination URL. This is because the Original organization was deleted, so there is no longer a separate URL for it.
References:
How to prepare for ACP-520: Atlassian Cloud Organization Admin Certification, section "Manage multiple sites and products"
Transfer products to another organization, subsection "What happens after you transfer products?"
Question 9:
IT had written a script to return a list of domains in your Cloud organization.
That script is no longer needed and you would like to ensure the script can no longer access that information. What should you do?
A. remove DNS records B. remove a verified domain C. revoke API key D. regenerate security key E. delete IP allowlist
C. revoke API key explanation:
Explanation/Reference:
If you want to ensure that the script can no longer access the information about the domains in your Cloud organization, you need to revoke the API key that was used to authenticate the script. An API key is a token that allows you to manage your organization via the admin APIs1. You can create, view, and revoke API keys from the organization settings2. Revoking an API key will invalidate it and prevent any further requests using that key2. The other options are not relevant or effective for stopping the script from accessing the information. Removing DNS records or removing a verified domain will not affect the API key that was used by the script. It will only affect the verification status of your domain and the management of your users and accounts3. Regenerating a security key will not affect the API key that was used by the script. It will only affect the encryption of your data at rest4. Deleting an IP allowlist will not affect the API key that was used by the script. It will only affect the IP addresses that are allowed to access your organization and products5. References : Manage an organization with the admin APIs Create and revoke API keys Verify a domain to manage accounts Regenerate your security key Set up an IP allowlist
Question 10:
Your organization only has Jira Software and Jira Work Management. Your directory lists the following users.
How many of these users are considered billable?
A. 1 user B. 2 users C. 3 users D. 4 users E. 5 users F. 6 users
E. 5 users explanation:
Explanation/Reference:
Users who have access to at least one product are considered billable. In this case, Clyde, Derek, Earl, Francis, and Anne are billable users. Bob is not billable because he has not accepted the invitation to join the organization. References = [Manage users and user tiers] and [Control how users get access to products]
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