Atlassian ACP-520 Online Practice
Questions and Exam Preparation
ACP-520 Exam Details
Exam Code
:ACP-520
Exam Name
:Atlassian Cloud Organization Admin
Certification
:Atlassian Certifications
Vendor
:Atlassian
Total Questions
:65 Q&As
Last Updated
:May 26, 2026
Atlassian ACP-520 Online Questions &
Answers
Question 31:
Which statement is FALSE about creating new sites and organizations?
A. You can add a new product to an existing site. B. You can create a new site without an organization. C. You can add a new product to a new site and organization. D. You can create an empty organization without any products.
B. You can create a new site without an organization.
Explanation/Reference:
This statement is false because every site belongs to an organization. When you create a new site, you either join an existing organization or create a new one1. You cannot have a site without an organization. References: Get started with an Atlassian organization, Understand Atlassian sites and organizations
Question 32:
You received the access request shown below.
You clicked "Grant access to Jira Software". Which statement is definitely true?
A. Claudia is added to multiple product access groups. B. Claudia is granted the User role for Jira Software. C. Claudia is added to only one default group. D. Claudia is granted access to Jira Software only. E. Claudia is not granted any Product Admin roles.
D. Claudia is granted access to Jira Software only.
Explanation/Reference:
When you click "Grant access to Jira Software" in the access request, the user is granted access to Jira Software only. They are not added to multiple product access groups, granted the User role for Jira Software, added to only one default group, or granted any Product Admin roles. References: Manage product access, [Manage users and groups]
Question 33:
Arun sees two filters that show issues from a particular Jira Software project.
Yesterday, he received two filter subscriptions based on those two filters.
This morning, he can still see all the issues on his agile board, but he only received one of the filter subscriptions.
Identify a possible cause.
A. His account was deactivated. B. His account was suspended. C. A group was deleted. D. His product access was revoked. E. A product role was deleted.
C. A group was deleted.
Explanation/Reference:
If a group that was used to share a filter or a dashboard was deleted, the users who belonged to that group would no longer receive the filter subscriptions or see the dashboard .
References:
[Manage shared filters and dashboards]
[Manage users, groups, permissions, and roles in Jira Cloud]
Question 34:
You separated the group "engineers" into two new groups and then deleted the original group.
As a result, Joe and John had four problems in Jira.
Which problem did not occur?
A. They could no longer select other users in dropdown fields. B. They could no longer view some dashboards. C. They could no longer edit their own comments. D. They could no longer transition issues. E. They could no longer view the billing history.
E. They could no longer view the billing history.
Explanation/Reference:
The problem that did not occur for Joe and John is that they could no longer view the billing history. This is because the billing history is not related to the groups or permissions in Jira, but to the organization and site administration. Only the organization admin or the billing contact can view the billing history for the products and subscriptions12 The other problems could have occurred for Joe and John if the group "engineers" had specific permissions or roles in Jira that were not granted to the new groups. For example, if the group "engineers" had the Browse Users global permission, they could select other users in dropdown fields, such as assignee or reporter. If the group "engineers" had the View Dashboard project permission, they could view some dashboards that were shared with the project. If the group "engineers" had the Edit Own Comments issue permission, they could edit their own comments on issues. If the group "engineers" had the Transition Issues issue permission, they could transition issues from one status to another345 References = View your billing history, Manage your bill for Standard and Premium plans, Manage global permissions, Manage project permissions, Manage project roles
Question 35:
As an org admin, you want to ensure that permissions for user Felix are set correctly.
When are you not able to log in as Felix?
A. if Felix is an org admin B. if Felix has a managed account C. if Felix has access to multiple sites D. if Felix is a product admin of multiple products E. if Felix has access to multiple products
A. if Felix is an org admin
Explanation/Reference:
As an organization admin, you can log in as another user to ensure their permissions in a product are set correctly, and complete other configuration tasks in a product. However, you can't use this feature to log in as a user who has the same
role as you or higher (meaning, if you're an organization admin, you can't log in as another organization admin)1.
References:
Log in as another user
Question 36:
Victor performed the following task.
He revoked a global permission that allows users to create personal spaces, by removing all the groups from that permission.
What admin privileges does Victor definitely have?
A. site admin B. Product admin role for Confluence C. Org admin role D. Product admin role for Jira Administration E. space admin role
A. site admin
Question 37:
Your Cloud organization has multiple products on multiple sites.
Currently, Edmund is a brand new user with no product access.
You selected Edmund from Directory > Users, clicked "Add products", and set the User product role from the Product roles dropdown for a single product on
a single site. For all other products, the Product roles dropdown was None.
Which is NOT a possible outcome for Edmund?
A. He gains access to different products on multiple sites. B. He is granted product admin privileges. C. He gains access to the same product on multiple sites. D. He gains access to a single product on a single site. E. He gains access to multiple products on a single site. F. He is granted org admin privileges.
F. He is granted org admin privileges.
Explanation/Reference:
The only outcome that is not possible for Edmund is that he is granted org admin privileges. This is because org admin privileges are not related to product access or product roles, but to organization settings and management. To grant Edmund org admin privileges, you would need to go to Settings > Organization admins and add him there. The other outcomes are possible depending on the product access settings and the groups that Edmund belongs to. References = [Give users access to products] and [Manage organization admins]
Question 38:
You just created a new organization and site, that is accessible via the following two product URLs:
. gobasics.atlassian.net/wiki
. gobasics.atlassian.net/jira
Which statement is definitely true?
A. The site has only two products. B. The site has at least two product admins. C. The site contains at least one Jira Software project. D. The site has at least two org admins. E. The site contains at least one Confluence space.
E. The site contains at least one Confluence space.
Explanation/Reference:
The statement that is definitely true is that the site contains at least one Confluence space. This is because when you create a new site with Confluence, a default space called "Welcome to Confluence" is automatically created for you. You can see this space by going to gobasics.atlassian.net/wiki and clicking on Spaces in the sidebar. The other statements are not necessarily true, as they depend on other factors, such as how many products, admins, or projects you have added to your site. References = Create a space and Create and update groups
Question 39:
There are several methods to grant Confluence product access to new users, with or without admin approval.
One of those methods never requires admin approval.
Identify that method.
A. invitation links B. approved domains C. user invites D. anonymous access E. allowlist
D. anonymous access
Explanation/Reference:
Anonymous access is a method to grant Confluence product access to new users without requiring admin approval or an Atlassian account. Users can view public spaces and pages in Confluence without logging in. However, anonymous access does not allow users to edit, comment, or create content in Confluence.
Question 40:
Two of the groups in your organization include:
1.
jira-software-users-acme
2.
jira-admins-acme
Which statement is definitely true?
A. The groups are used for Jira Software product access. B. The groups are not used to grant Confluence access. C. The groups are not used to grant org admin privileges. D. The groups are mutually exclusive. E. Your organization has the Jira Software product.
E. Your organization has the Jira Software product.
Explanation/Reference:
The groups jira-software-users-acme and jira-admins-acme are default groups that are automatically created when you invite users to Jira Software or assign them the Jira admin role in your organization. The suffix acme indicates that the
groups belong to the organization with the domain name acme.com. The groups are used to manage product accessand permissions for Jira Software, but they do not imply anything about Confluence access or org admin privileges.
Therefore, the only statement that is definitely true is that your organization has the Jira Software product.
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