Cisco 820-424 Online Practice Questions and Exam Preparation

Cisco 820-424 Online Questions & Answers

• Question 21:

  What relieves a customer's pain points and directly enables business results?

  A. An IT solution aligned to customer needs
  B. Analysis of a customer's value chain
  C. Cisco Validated Designs
  D. Industry best practice Business Model Canvas
  A. An IT solution aligned to customer needs

• Question 22:

  Which option is abuildingblock in the Business Model Canvas?

  A. key customers
  B. customer segments
  C. partner relationships
  D. cash flows
  D. cash flows

• Question 23:

  Which option is a benefit of evolutionary prototyping?

  A. can be built with minimal functionality
  B. can be done without analysis
  C. can be built without requirements
  D. can be discarded after testing
  C. can be built without requirements

• Question 24:

  Which two options are benefits of running a workshop? (Choose two.)

  A. To understand the opinions of specific stakeholders
  B. To establish consensus amongst a group of stakeholders
  C. To disseminate information
  D. To brainstorm ideas
  E. To present findings and gain acceptance to move forwards
  B. To establish consensus amongst a group of stakeholders
  D. To brainstorm ideas

• Question 25:

  Which option is a primary step in creating an implementation plan and gaining customer buy-in?

  A. developing a plan for the executive summary
  B. validating the plan and all assumptions with the customer
  C. including an indexed glossary of all technical terminology D. proving technical capability against business requirements
  C. including an indexed glossary of all technical terminology D. proving technical capability against business requirements

• Question 26:

  What is the role of governance in maximizing benefits realization for the customer with respect to stated outcomes?

  A. provides a formal process for reporting and strategic decision making
  B. manages the day to day running of the project
  C. ensures the project is implemented to the right technical standard
  D. determines the initial vision and scope for the project.
  D. determines the initial vision and scope for the project.

• Question 27:

  Which two options are examples of critical success factors that might affect the consumption of solutions and services? (Choose two.)

  A. Increase the productivity of the sales force.
  B. Increase the percentage of servers virtualized.
  C. Increase the overall speed of the campus LAN.
  D. Reduce the time to market for launching new products.
  A. Increase the productivity of the sales force.
  B. Increase the percentage of servers virtualized.

• Question 28:

  How do technology capabilities relate to business capabilities?

  A. Technology capabilities map to business capabilities using a technology mapping matrix.
  B. Technology capabilities form one part of business capabilities, alongside people and process.
  C. Technology capabilities form a subset of business capabilities.
  D. A business capability defines how one technology capability relates to one or more business processes.
  B. Technology capabilities form one part of business capabilities, alongside people and process.

• Question 29:

  Which three options describe qualities of business capabilities? (Choose three.)

  A. Capabilities are the building blocks of the business
  B. Capabilities represent stable business functions
  C. Capabilities define business goals and objectives
  D. Capabilities are unique and independent from each other
  E. Capabilities provide an understanding of business risk
  F. Capabilities can be used to determine performance targets
  A. Capabilities are the building blocks of the business
  B. Capabilities represent stable business functions
  D. Capabilities are unique and independent from each other

• Question 30:

  What is the recommended frequency for post implementation review meetings with the customers?

  A. Weekly
  B. Monthly
  C. Quarterly
  D. Bi-annually
  C. Quarterly